Publications

April 2011
Case

Shell Nigeria: The WikiLeaks Cables

By: Sandra J. Sucher, Rebecca M. Henderson and Matthew Preble

In November 2010, WikiLeaks began releasing the first of hundreds of thousands of U.S. diplomatic cables that it had obtained. Among the thousands of cables published by early 2011, were several that shed light on Royal Dutch Shell's operations in Nigeria and its... View Details

Keywords: Business and Government Relations; Energy Generation; Operations; Communication Technology; Crime and Corruption; Metals and Minerals; Ethics; Energy Industry; Nigeria

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05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

our choice(s) in life." Henry Kwok commented, "The field of neuroscience and brain scanning will only get more advanced, and thus we can expect better reading However, the job of managing and leading will be evolving in a fast changing View Details

Keywords: by James Heskett

01 Apr 1997
News

Learning from the Past

case study, as relevant today as it was then, of society breaking down under the brutalizing effects of war. For many subjects, from history to philosophy, from ethics to aesthetics, our intellectual inheritance from the ancient Greeks is... View Details

Keywords: James E. Aisner

01 Mar 2009
News

Letters to the Editor

inculcate a higher sense of ethics in the national and international leaders it anoints. There must be a countervailing force to compensate for the all-too-often glorified notion of profit at all costs — now. Growing the pie for the... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

January 1994 (Revised March 1995)
Case

NovaCare, Inc.: Living the Vision

By: Lynn S. Paine

NovaCare's CEO is considering how further to institutionalize the company's espoused values and beliefs. One challenge is integrating two newly acquired businesses; another is better aligning the values of the company's managers with those of its front-line... View Details

Keywords: Organizational Change and Adaptation; Health Care and Treatment; Labor and Management Relations; Management Teams; Values and Beliefs; Mergers and Acquisitions; Mission and Purpose; Health Industry

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

guiding the conduct of the business enterprise. . . . The world cries out for repair. While some people in the world are well off, many more live in misery. Ironically, the magnitude of the problem defies easy recognition. With the global... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

And then—Don’t Shoot the Messenger.” Inanc Inan was prescient as he kicked off this month’s discussion by asking, “Where does the buck stop? (The) first ethical step (by Boeing’s CEO) would be to step away from the post to signal to... View Details

Keywords: by James Heskett; Air Transportation

16 Jun 2009
First Look

First Look: June 16

social categories. We discuss the ethical implications of these decision-making biases in the context of organizations. Download the paper: http://www.hbs.edu/research/pdf/06-033.pdf What Should GAAP Look Like? Authors:S.P. Kothari,... View Details

Keywords: Martha Lagace

April 1992 (Revised July 1993)
Case

Conoco's: "Green" Oil Strategy (A)

By: Malcolm S. Salter and Joseph L. Badaracco Jr.

Conoco faces challenges in formulating a proactive environmental strategy for its proposed oil development in Ecuador's pristine tropical rain forest region. The case outlines the innovative process in which Conoco collaborated with a wide range of often conflicting... View Details

Keywords: Decision Choices and Conditions; Ethics; Collaborative Innovation and Invention; Corporate Social Responsibility and Impact; Outcome or Result; Problems and Challenges; Business and Stakeholder Relations; Conflict Management; Ecuador

21 Jul 2015
First Look

First Look: July 21, 2015

new drug markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49384 Cases & Course Materials Harvard Business School Case 715-438 The Transformation of NCR During his tenure as CEO since 2005, Bill Nuti... View Details

Keywords: Sean Silverthorne

24 Jun 2008
First Look

First Look: June 24, 2008

two recently identified bounds: bounded ethicality and bounded awareness. By organizing diverse theories into a clear framework, the taxonomy should aid researchers and educators in identifying new strategies for improving decision... View Details

Keywords: Martha Lagace

March 1993
Supplement

Burroughs Wellcome and AZT (B)

By: Willis M. Emmons III

Describes Burroughs Wellcome's response to protests over the pricing of its AIDS drug AZT in September 1989. Also presents short-term reactions by government officials, AIDS activists, and investors to Burroughs Wellcome's strategy. View Details

Keywords: Ethics; Health Pandemics; Multinational Firms and Management; Price; Crime and Corruption; Risk and Uncertainty; Business Strategy; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations; Pharmaceutical Industry

November 1995 (Revised March 2004)
Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber

A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details

Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts

Web

Propose an Independent Project | MBA

expected to maintain the highest ethical standards. If you are concerned about issues of confidentiality, you may want to ask your student team to sign a non-disclosure statement prepared by Harvard Business... View Details

January 2022 (Revised April 2025)
Case

Steem Versus Hive: Testing Blockchain Governance

By: Shikhar Ghosh and Shweta Bagai

This case examines a pivotal governance conflict that occurred in 2020 when Justin Sun, founder of the TRON blockchain, acquired Steemit Inc., the company behind a popular social media platform operating on the Steem blockchain. Steem, launched in 2016 by Daniel... View Details

Keywords: Blockchain; Mergers and Acquisitions; Values and Beliefs; Corporate Governance; Organizational Culture; Social and Collaborative Networks; Technology Industry