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  • All HBS Web  (2,594)
    • People  (10)
    • News  (553)
    • Research  (1,619)
    • Events  (23)
    • Multimedia  (11)
  • Faculty Publications  (954)
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  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

  Working PapersNone this week.   Cases & Course MaterialsArtisan Entertainment Inc. Harvard Business School Case 207-067 Geoff Rehnert and Marc Wolpow have left Bain Capital to launch Audax Group. As part of their separation, they... View Details
Keywords: Martha Lagace
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

what important groups of customers say they need in the way of products and services of increasing capability (as well as prices and margins) expose themselves to competition from innovators who create View Details
Keywords: by James Heskett
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

alternatives to expand its presence in online advertising, especially text-based pay-per-click advertising. Google dominates, and it is unclear how Microsoft can grow, despite considerable technical and... View Details
Keywords: Martha Lagace
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

much an alternative as investment banks has led to students asking more fundamental questions." Thomas said students are finding new ways to use their expertise as the... View Details
Keywords: by Carrie Levine
  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas View Details
Keywords: by Rachel Layne; Financial Services
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

structured finance instruments can be characterized as economic catastrophe bonds but offer far less compensation than alternatives with comparable payoff profiles. We argue that this difference arises from the willingness of rating... View Details
Keywords: Martha Lagace
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

growing acceptance of alternative asset classes. In the heyday of greenmailers like T. Boone Pickens and Paul Bilzerian, the range of hedge funds available to institutional investors was limited. Now most of... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 05 Jan 2011
  • Op-Ed

Funding Unpredictability Around Stem-Cell Research Inflicts Heavy Cost on Scientific Progress

for years to come. Unpredictability inflicts a heavy cost on scientific progress, whether in domains like stem-cell research or in searching for safe alternative fuels. It damages the United States'... View Details
Keywords: by William Sahlman; Biotechnology; Health; Pharmaceutical
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

alternatives, be expensed. Are companies that choose those alternatives any less deserving of an accounting subsidy than Microsoft, which, having granted 300 million options in 2001 alone, is by far the largest issuer of stock options? It... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

at a time, with little discussion about possible alternative approaches. Complex-processing improvisations are multidimensional. Parties move from one pattern to another, progressing in stages through... View Details
Keywords: by Kathleen L. McGinn
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

much more difficult and something that happens more slowly,” says Steinwender. “How those firms react may lead to a lengthening of the crisis.” When it came to recovery, Steinwender and Garicano again found... View Details
Keywords: by Michael Blanding; Banking
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast View Details
Keywords: by Jim Aisner; Retail
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

software. Jim Heskett Others of you cited examples of your use of hard-wiring. Jay Cross offers it as an alternative to traditional pricing. Although clients don't bite, he claims that it gets him... View Details
Keywords: by James Heskett
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 19 Dec 2014
  • Research & Ideas

China’s Complicated Relationship With Mother Nature

changes are already well underway, such as substantial investment in alternative energy resources and production (China has a set a goal of having fifteen percent of its total energy demands met be renewables by 2020). Others—all of which... View Details
Keywords: Re: William C. Kirby; Manufacturing
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

don't know enough about the human brain to make hiring judgments based on monitoring activity within certain parts of the brain, or about the people who plan to use neuromanagement or about their motives I... View Details
Keywords: by James Heskett
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

health insurance. Every year, they have to review alternative health insurance plans, make risk-return tradeoffs, and choose the ones they prefer for themselves and their families. In Japan and Western... View Details
Keywords: by John A. Quelch; Health
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

During the last 15 years, entrepreneurship has developed from a marginal, struggling field of inquiry to a dynamic centerpiece of many business schools. As the Sarofim-Rock Professor of Business Administration at Harvard Business School... View Details
Keywords: by William Mahoney
  • 07 Oct 2013
  • Research & Ideas

The Case for Combating Climate Change with Nuclear Power and Fracking

If you ask any given environmentalist to identify the biggest threat to the planet, you may expect to hear about man-made climate change, consumerism, or overpopulation. But if you ask Harvard Business School's Joseph B. Lassiter, he'll toss in another: single-issue... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

alternative means of understanding these decisions that is highly complementary to the large-sample research in several ways. First, the cases in the book serve as manifestations and validation of some of... View Details
Keywords: by Sean Silverthorne; Financial Services
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