Publications

01 Jun 1997
News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr.,... View Details

September 2024
Case

Aramco: Navigating the Energy Transition

By: Tarun Khanna and Gizem Cihan Dincsoy

In March 2024, Amin Nasser, president, and CEO of the Saudi Arabian Oil Company (Aramco), had just delivered a speech about the future of energy at a global energy conference. The world was behind schedule in meeting long-term climate change goals. The global shift... View Details

Keywords: Energy Transmission; Oil ＆ Gas; Economic Diversification; International Business; Business Strategy; Corporate Strategy; Leadership; Transition; Non-Renewable Energy; Climate Change; Environmental Sustainability; Organizational Change and Adaptation; Energy Industry; Saudi Arabia

October 2008 (Revised December 2008)
Supplement

Gillette Company (E): Procter & Gamble

By: Rosabeth M. Kanter and Matthew Bird

After arriving in 2001 as the first outsider Chairman and CEO in Gillette history, Jim Kilts led a remarkable turnaround. But by late 2004 he had to make a difficult decision. To better position the 104-year-old, Boston-based company, he opted to sell it to... View Details

Keywords: Mergers and Acquisitions; Decision Choices and Conditions; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation

28 Oct 2001
What Do You Think?

What Can We Expect in the Other War?

things that talented managers seek: exciting work, personal development, a balanced lifestyle, a great company, and recognition and rewards for individual contributions. It is a war led by top management, but carried out at all levels in... View Details

Keywords: by James Heskett

July 2001
Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Supplements the (A) case. View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge

February 2024
Supplement

Can Cities Beat the Heat? (B6): Miami Climate Action Snapshot

By: Rosabeth Moss Kanter, Ai-Ling Jamila Malone and Jacob A. Small

Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details

Keywords: Climate; Climate Impact; Innovation; Mitigation Policies; Carbon Footprint; Investing; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; United States; Miami

Winter 2022
Article

Leading Disruption in a Legacy Business: A Compelling Growth Ambition Is a Critical Enabler for New Ventures

By: Andy Binns, Michael Tushman and Charles O'Reilly

Leading innovation in established corporations is difficult. Active inertia and dynamic conservatism are real. Still, leaders can drive disruptive ventures from inside large corporations. These leaders ideate, incubate, and scale innovations, much as an entrepreneur... View Details

Keywords: Disruptive Innovation; Innovation and Management; Leading Change; Organizational Change and Adaptation; Business Model

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04 Mar 2021
News

Men: Here’s How to Help the Women in Your Life Get Ahead at Work

01 Mar 2019
News

In My Humble Opinion: Easy Rider

native knew an icon—and a challenge—when he saw one. In 2009 he stepped into the role of managing director, Harley-Davidson India. Entering the Indian market had plenty of challenges related to tariffs, accessibility, and brand... View Details

Keywords: Julia Hanna; Transportation Equipment Manufacturing; Manufacturing

10 Jul 2000
Research & Ideas

Privatization and the New European Economy

International Senior Management Program) has been in the thick of Europe's airline industry for decades. With more than thirty years' experience at Swissair, he has served as president and CEO of Sabena since 1996. Christoph Brand (HBS... View Details

Keywords: by James E. Aisner; Air Transportation; Transportation

06 Dec 2019
Blog Post

Moving to the States with My Daughter to Pursue an MBA and Switch Careers

It was the summer of 2017, and after working at Mars in R&D for eight years, I started to think about the next step for my career. I enjoyed my role as a product innovation manager in the Consumer Packaged Goods industry because it... View Details

03 Jun 2020
Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

the company started in management consulting. After graduating from Harvard College in 2005, Surette joined Parthenon for three years before matriculating at HBS in the fall of 2008. Amid a global recession, his business school experience... View Details

Keywords: Consumer Products / Retail

April 2009
Case

Invest Early: Early Childhood Development in a Rural Community

By: Stacey M. Childress and Geoff Eckman Marietta

Invest Early was an early childhood development partnership in rural northern Minnesota between 14 different organizations, which worked together through an advisory board, governing board, and leadership team in order to deliver coordinated early childhood services to... View Details

Keywords: Early Childhood Education; Rural Scope; Management Teams; Managerial Roles; Organizational Change and Adaptation; Business and Community Relations; Partners and Partnerships; Social and Collaborative Networks

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18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

large informed trades, a significantly higher volume of other institutional investors execute similar trades through the same broker, allowing them to capture higher returns in the first few days after the initial trade. In contrast, we find that when the informed... View Details

Keywords: Sean Silverthorne

April 1996 (Revised June 2001)
Case

Partners HealthCare System, Inc. (B): Cardiac Care Improvement

By: Gary P. Pisano and Maryam Golnaraghi

Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to... View Details

Keywords: Consolidation; Health Care and Treatment; Mergers and Acquisitions; Organizational Change and Adaptation; Change Management; Management Teams; Operations; Innovation and Invention; Cost Management; Health Industry; Massachusetts

September 2010 (Revised May 2011)
Case

Leadership in Corporate Reporting Policy at Tata Steel

By: Karthik Ramanna and Rachna Tahilyani

The case describes the challenges faced by Tata Steel, India's largest private sector steel company, as it transitions from Indian GAAP to IFRS. It first describes those challenges in the context of the institutional voids that make IFRS adoption difficult in India.... View Details

Keywords: Financial Reporting; International Accounting; Multinational Firms and Management; Policy; Leadership; Emerging Markets; Standards; Organizational Change and Adaptation; Steel Industry; India