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  • All HBS Web  (5,467)
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  • April 2010 (Revised April 2010)
  • Case

Mercadona

This case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket chain had adopted its own version of total quality management, called the... View Details
Keywords: Customer Satisfaction; Compensation and Benefits; Employee Relationship Management; Service Operations; Business Processes; Retail Industry; Spain
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Ton, Zeynep, and Simon Harrow. "Mercadona." Harvard Business School Case 610-089, April 2010. (Revised April 2010.)
  • 09 Oct 2015
  • Blog Post

Students, Alumni, and Colleagues Gather to Discuss Leadership in the Energy Industry

global market share and geopolitical relevance. This volatility in oil prices comes at the same time that the world is shifting from a dependence on fossil fuels to cleaner, more sustainable alternatives through regulations, new... View Details
  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

addressing the other is unlikely to lead to sustainable progress.” You Might Also Like: How Gender Stereotypes Kill a Woman’s Self-Confidence Sponsorship Programs Could Actually Widen the Gender Gap Why Employers Favor Men Feedback or... View Details
Keywords: by Kara Baskin
  • Research Summary

On-line social networks

Professor Piskorski's current research examines why and how people use on-line social networks, both in the US and abroad. Using extensive fieldwork and large scale empirical analyses, he constructed theories of social failures and networks as covers... View Details

Keywords: Social Networks
  • November 15, 2021
  • Article

Putting Your Corporate Purpose to Work

By: Hubert Joly
Making a company purpose come to life is an arduous journey that requires a multi-pronged and sustained approach. Yet as hard as it is, the journey is well worth it and will yield positive transformation not only for the company, but also for the people who work there.... View Details
Keywords: Organizations; Mission and Purpose; Corporate Strategy; Management Practices and Processes; Organizational Culture; Business and Stakeholder Relations
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Joly, Hubert. "Putting Your Corporate Purpose to Work." Harvard Business Review (website) (November 15, 2021).
  • Article

Impact-Weighted Financial Accounts: A Paradigm Shift

By: Ethan Rouen and George Serafeim
The last decade has seen an exponential increase in corporate sustainability activities and efforts by investors to use these activities in their portfolio formation, valuation, and stewardship activities. This paper explains the need for a uniform strategy to measure... View Details
Keywords: Impact-Weighted Accounts; ESG (Environmental, Social, Governance) Performance; Corporate Social Responsibility and Impact; Measurement and Metrics; Standards
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Rouen, Ethan, and George Serafeim. "Impact-Weighted Financial Accounts: A Paradigm Shift." CESifo Forum 22, no. 3 (May 2021): 20–25.
  • July 2018
  • Teaching Plan

Joan Bavaria and Multi-Dimensional Capitalism

By: Geoffrey Jones and Valeria Giacomin
This Teaching Plan accompanies the case HBS No. 317-028, “Joan Bavaria and Multi-Dimensional Capitalism.” It provides guidelines for class discussion, as well as a board plan. The case traces the origins of sustainable finance and investor activism through the career... View Details
Keywords: Corporate Social Responsibility and Impact; Investment; Social Entrepreneurship; Personal Development and Career
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Jones, Geoffrey, and Valeria Giacomin. "Joan Bavaria and Multi-Dimensional Capitalism." Harvard Business School Teaching Plan 319-008, July 2018.

    Derek C. M. van Bever

    Derek van Bever is a Senior Lecturer in the General Management Unit of Harvard Business School. He teaches courses in both years of the MBA program (“Leadership and Corporate Accountability” in the first-year required curriculum and “Building and Sustaining a... View Details

    • Program

    Strategic Negotiations

    promote resolution among parties whose interests and perceptions conflict Maximize value for the long term Design deals that create optimal value for all players at the bargaining table Manage the tension between creating value jointly and claiming value individually... View Details
    • September 2020 (Revised November 2020)
    • Case

    d.light

    By: Michael Chu, Krishna G. Palepu and Dilyana Karadzhova Botha
    Kenyan off-grid-solar pioneer d.light can power entire homes in rural Africa but must now decide how to fund the growth of its asset-heavy business model. Ned Tozun and Sam Goldman founded d.light in 2006 to transform lives through solar solutions enabling access to... View Details
    Keywords: Alternative Energy; Business Model; Capital; Emerging Markets; Expansion; Financial Strategy; Renewable Energy; Strategy; Social Entrepreneurship; Energy Industry; Africa; Kenya; India
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    Chu, Michael, Krishna G. Palepu, and Dilyana Karadzhova Botha. "d.light." Harvard Business School Case 321-069, September 2020. (Revised November 2020.)
    • 20 Jan 2012
    • News

    LRQA talks to world’s leading management systems expert

    • 23 Sep 2020
    • News

    Cranky customers, masked smiles redefine workplace culture: ‘Feels like we’re strangers’

    • 03 Jul 2017
    • News

    Coming Home: The Perpetual Itch To Make An Impact… And How To Scratch It

    • Web

    Institute For Strategy And Competitiveness

    economic development are changing. Export-driven industrialization remains an important growth driver. But achieving sustained and shared prosperity growth increasingly requires upgrading a much broader set of sectors. Integrated Practice... View Details
    • Research Summary

    Competitive Strategy

    By: Michael E. Porter

    Porter is engaged in a major new body of work on the theoretical foundations of competitive positioning and the underpinnings of sustainable competitive advantage. This research highlights the distinction between positioning and operational effectiveness; the... View Details

    • Aug 2020
    • Conference Presentation

    Impacting Grand Challenges: A 'Both/And' Approach

    By: Natalie Slawinski, Wendy K. Smith, Robin J. Ely, Tobias Hahn, Andrew J. Hoffman and Anita M. McGahan
    In this panel symposium, we seek to build on growing efforts by management scholars to engage with grand challenges and the United Nations’ Sustainable Development Goals (SDGs). Reflective of the All- Academy Theme description, we note that research and scholarship... View Details
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    Slawinski, Natalie, Wendy K. Smith, Robin J. Ely, Tobias Hahn, Andrew J. Hoffman, and Anita M. McGahan. "Impacting Grand Challenges: A 'Both/And' Approach." Paper presented at the Academy of Management Annual Meeting, Virtual, August 2020.
    • January 2020
    • Case

    SK Group: Social Progress Credits

    By: George Serafeim, Ethan Rouen and David Freiberg
    SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000, SK was tightly knit into the fabric of Korean society. SK viewed their future success as contingent upon the strength... View Details
    Keywords: Impact; Impact Investing; Impact Measurement; Social Value; Social Development; Conglomerates; Measurement Of Purpose; ESG; ESG (Environmental, Social, Governance) Performance; Capital Markets; Innovation; Environmental Impact; Collaboration; Social Enterprise; Social and Collaborative Networks; Social Issues; Measurement and Metrics; Value Creation; Cooperation; Environmental Sustainability; Employment; Accounting; Energy Industry; Telecommunications Industry; Chemical Industry; South Korea
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    Serafeim, George, Ethan Rouen, and David Freiberg. "SK Group: Social Progress Credits." Harvard Business School Case 120-071, January 2020.
    • November 2016
    • Case

    But, It's For a Good Cause

    By: Elizabeth Keenan and John Gourville
    Companies have long tried to enhance consumers’ perceptions of their firms and the products they sell in a variety of ways. Such efforts include the development of a brand image that the public views favorably, as in the case of Apple. It extends to the development of... View Details
    Keywords: Social Change; Marketing And Society; Social Marketing; Brands and Branding; Customers; Perception; Advertising; Advertising Campaigns; Partners and Partnerships; Trends; Environmental Sustainability
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    Keenan, Elizabeth, and John Gourville. "But, It's For a Good Cause." Harvard Business School Case 517-062, November 2016.
    • Teaching Interest

    Competing in the Age of Digital Platforms

    By: Andy Wu
    Without exception, the most valuable companies in the world today are platforms: Microsoft, Apple, Amazon, Google, Facebook, and many other firms have built their fortunes by facilitating innovation across global ecosystems or enabling the broad exchange of goods... View Details
    • 13 Dec 2022
    • Interview

    Why Some Start-Ups Fail to Scale

    By: Jeffrey Rayport and Curt Nickisch
    Managing rapid growth is a huge challenge for young businesses. Even start-ups with glowing reviews and skyrocketing sales can fail. That’s because new ventures and corporate initiatives alike have to sustain profitability at scale, according to Harvard Business School... View Details
    Keywords: Business Startups; Growth Management; Outcome or Result; Transition
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    "Why Some Start-Ups Fail to Scale." HBR IdeaCast (podcast), Harvard Business Review Group, December 13, 2022.
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