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- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 13 Jan 2009
- First Look
First Look: January 13, 2009
about the changing nature of careers and changing preferences people have for structuring their personal and professional lives. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
and regulation of insurance markets, including the interaction between consumer choice difficulties or biases and adverse selection. We then document evidence on consumer mistakes in health-care utilization and treatment choices, especially in response to View Details
Keywords: Sean Silverthorne
- 30 Jan 2018
- First Look
January 30, 2018
digital activities that impact physical realities. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53823 Assortment Rotation and the Value of Concealment By: Ferreira, Kris Johnson, and Joel Goh Abstract—Assortment rotation—the retailing... View Details
Keywords: Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
decision strategic and what makes strategy valuable, the paper considers the effect of commitment, reliability, and irreversibility of a decision; the presence of uncertainty (and the type of uncertainty); the number and strength of its... View Details
Keywords: Sean Silverthorne
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
changing very rapidly. However, low-scale production methods tend to have high costs. Thus when demand reaches a certain volume and the changes slow down, it makes sense to invest in higher-scale production... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is changing dramatically," says Dwight... View Details
Keywords: by Susan Young
- 24 Apr 2012
- First Look
First Look: April 24
primarily at auditors (both external and internal), risk managers, accountants, CFOs, and consultants, Effective Auditing for Corporates covers the following: 1) compliance and the corporate audit, 2) fraud detection, 3) risk-based auditing, 4) the development of... View Details
Keywords: Carmen Nobel
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
this information would help managers better understand their big-picture role and perhaps lead to more ethical conduct in business. Manda Salls: What did you learn from your look at organizational research, and how has this research View Details
Keywords: by Manda Salls
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
the second. The firm's strategy consists of choosing what level of disclosure to engage in and how to price the service to consumers. These choices reflect the two revenue sources available to the firm, disclosure revenues and price revenues, and there is a View Details
- 21 Jul 2010
- Research & Ideas
HBS Faculty Debate Financial Reform Legislation
number of massive—and massively leveraged—firms, ranging from Bear Stearns to Citigroup to AIG, played a central role in driving both the bubble and the eventual collapse. And because they were so large and strategically positioned in the... View Details
Keywords: by Staff
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
should not however be slaves to the plan or the prediction they are following and must ask how firm-wide competencies can be developed to handle changes in predictions." And there are situations in which predictions can be very... View Details
Keywords: by James Heskett
- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
adequacy of that framework in practice or its ability to support the kinds of changes that are being suggested. ... Righting The Imbalance The compromised boardroom climate is a serious obstacle to good governance. Proposals for reform... View Details
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
evaluation occurs throughout sourcing, valuing, structuring and negotiating. Given the potential time drain, the best angel investors are careful and strategic in their approach to evaluation. Angels take a variety of approaches to this... View Details
Keywords: by David Amis & Howard Stevenson
- 17 Dec 2013
- First Look
First Look: December 17
expropriated American investments, but in almost every case the U.S. government's employment of economic sanctions or covert action obtained market value or more in compensation-despite the growing strategic risks. The advent of... View Details
Keywords: Carmen Nobel
- 06 Dec 2016
- First Look
December 6, 2016
internal processes that create sustained advantage. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51860 Assortment Rotation and the Value of Concealment By: Ferreira, Kris Johnson, and Joel Goh Abstract—Assortment rotation—the retailing practice of... View Details
Keywords: Sean Silverthorne
- 14 Aug 2007
- First Look
First Look: August 14, 2007
can increase use. We test this hypothesis in a field experiment in Zambia using door-to-door marketing of a home water purification solution. Our methodology separates the screening effect of prices (charging more changes the mix of... View Details
Keywords: Martha Lagace
- 21 Jan 2014
- First Look
First Look: January 21
Convexity By: Hanson, Samuel Gregory Abstract—Most home mortgages in the U.S. are fixed-rate loans with an embedded prepayment option. When long-term rates decline, the effective duration of mortgage-backed securities (MBS) falls due to heightened refinancing... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
values while remaining unwavering in ethics, integrity, and—to use the twenty-first century word—the highest standards of corporate citizenship. All of this could be done with strategic use of IBM technology and innovation. Yet IBMers in... View Details
Keywords: Martha Lagace
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
But even something as simple as how quickly a supplier is paid could be an important strategic decision. Paying more quickly might offer a benefit sometimes—consider a cash-strapped supplier that really needs the money and will offer a... View Details