Software - Publications - Faculty & Research

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

Citation

Educators

Purchase

27 Sep 2011
First Look

First Look: September 27

effects are often applied in settings where clustering may be important. We provide a general methodology for consistently estimating the variance of a large class of non-parametric estimators, including the simple matching estimator, in the presence of clustering.... View Details

Keywords: Sean Silverthorne

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

innovations and entrepreneurs in health services to spring up. But we don't. I have an acquaintance, Garrison Bliss, who is a Harvard Medical School doctor, and his brother-in-law is Norman Wu, a software guy who went to the MBA program.... View Details

Keywords: by Sean Silverthorne; Health

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

focused on selling software to engineers and designers and might not be as committed to selling hardware, which cost less and offered a lower commission. Selling on Amazon was the easiest option of all, but meant sacrificing 12 to 18... View Details

Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

have little confidence in long-range planning, predictions of others, or their own biases. They will spend less time planning and more time fostering the organizational ability to develop and test new ideas. In a recent e-mail, Scott Cook, the cofounder of personal... View Details

Keywords: by James Heskett

19 Dec 2012
Research & Ideas

How to be Extremely Productive

your goal is a great marketing plan or a brilliant idea for a software system, it doesn't matter if it took 2 hours or 20 hours. The client is paying for the quality of the solution. Q: What do you think about the issue of flexible work... View Details

Keywords: by Deborah Blagg

12 Feb 2001
Research & Ideas

Creating Value Across Borders

to the U.S. Spotfire, a software company founded in Sweden, received funding from a venture capitalist who insisted that the company move its operations to the States. I think the market correction in April 2000 was global, and it... View Details

Keywords: by Staff

07 Aug 2000
Research & Ideas

Rocket Science Retailing

stockouts and forecast error, and planning software that is inappropriate for the retailer. Track and predict forecast accuracy. Only nine of the 32 retailers in our study said they analyzed the accuracy of their forecasts. And yet,... View Details

Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

12 Oct 1999
Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

management systems used by direct marketers; software for creating and managing graphics, video, and sound; and convergence technologies such as broadband that provide simultaneous, high-speed transmission of sound, video, and data... View Details

Keywords: by Peter K. Jacobs; Advertising

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

colleagues’ hours, cutting into their personal time. After losing the hour of overlap, software engineers, for example, tended to shift their work times outside of local business hours more often, using their time in the early morning or... View Details

Keywords: by Michael Blanding

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior in solving complex problems,... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

24 Jan 2012
First Look

First Look: Jan. 24

case:http://cb.hbsp.harvard.edu/cb/product/712442-PDF-ENG Ensighten Lena G. Goldberg, and Michael J. RobertsHarvard Business School Case 812-050 Focuses on a small start-up software company engaged in a negotiation over its View Details

Keywords: Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

individual-level data from an Indian software services firm to examine the effects of team familiarity and variation in market experience on multiple measures of performance for over 1,100 software... View Details

Keywords: Martha Lagace

21 May 2014
Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

time. While today the software is able to respond to wrong answers with a second layer of customized follow-up questions, he hopes eventually it will include three or four layers of customized questions and even remember mistakes students... View Details

Keywords: by Michael Blanding; Education

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

McElheran explains. "He is on top of everything in that organization. He knows all the people. He oversees their training. He looks at the software every day. He runs experiments. He customized all the reports to tell him exactly what he... View Details

Keywords: by Maggie Starvish

07 Jun 2011
First Look

First Look: June 7

born in Argentina in 2003 to provide software services to established companies in the developed world. After reaching sales of $57 million in 2010, the company ponders its next steps to achieve $500 million in revenues by 2015. Purchase... View Details

Keywords: Sean Silverthorne

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

Free Speech at Google In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo... View Details

Keywords: by Sean Silverthorne

01 Aug 2011
Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

particular industry—both software engineers and fashion models are considered "specialized"—but 60 percent of the visas go to workers who specialize in science, engineering, and high-tech occupations. Top recipients of H-1B visas include... View Details

Keywords: by Carmen Nobel; Technology

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

consumer." The Personal Book software program is one tool that helps Nordstrom's sales staff do this. In it, they can record personal information about their customers, including size and color preferences, birthdays and... View Details

Keywords: by Maggie Starvish; Retail

February 2024
Case

ReSpo.Vision: The Kickstart of an AI Sports Revolution

By: Paul A. Gompers, Elena Corsi and Nikolina Jonsson

This case study explores the growth journey of Polish computer vision sports start-up ReSpo.Vision in an emerging entrepreneurial ecosystem. By providing 3D data and analysis to soccer clubs, ReSpo.Vision achieved significant milestones with a €1 million seed round, an... View Details