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  • November 2003 (Revised May 2005)
  • Case

Beverly Stern: Retail Executive

By: H. Kent Bowen and Alison Berkley Wagonfeld
Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail... View Details
Keywords: Personal Development and Career; Experience and Expertise; Personal Characteristics; Jobs and Positions; Decisions; Retail Industry
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  • 08 Mar 2018
  • Video

11-Day 1-Green Taylor Berthoud-1080p-1.5GB

    MOVE: Putting America's Infrastructure Back in the Lead

    Americans are stuck. We live with travel delays on congested roads, shipping delays on clogged railways, and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent... View Details

    • Web

    Courses - Entrepreneurship

    examine how individuals convert knowledge, aspiration, and insight into action. Second Year (Elective Curriculum) During the second year students choose from a range of elective courses, enabling them to integrate the functional skills View Details
    • Web

    Women’s health is more than female anatomy and our reproductive system—it’s about unraveling centuries of inequities due to living in a patriarchal healthcare system. - Blog: Health Supplement

    move beyond the biomedical model and begin to acknowledge the social determinants of women’s health and wellbeing in our society. Health is a product of cultural, social, and psychological factors, and the impact of navigating a... View Details
    • January 2023 (Revised May 2023)
    • Case

    Steve Jobs: Changing the World

    By: Robert Simons and Shirley Sun
    This case traces the life of Steve Jobs who throughout his career flaunted convention and chose an unusual path to success. The case describes how Jobs, as young man, acquired an appreciation for aesthetics and the liberal arts, but was also quick to recognize and... View Details
    Keywords: Entrepreneurship; Technology; Business Startups; Personal Characteristics; Leadership Style; Innovation; Work-life Balance; Innovation Leadership; Power and Influence; Success; Information Technology Industry; United States
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    • June–July 2014
    • Article

    Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

    By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
    Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
    Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
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    • 19 Dec 2011
    • Research & Ideas

    Climbing the Great Wall of Trust

    economy, it's getting more essential that global executives learn their way around Chinese cultural customs in order to be successful in that country. While every country has its version of the "old boys network" that defines... View Details
    Keywords: by Michael Blanding
    • 28 May 2024
    • In Practice

    Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

    come to learn firsthand, firms have not only slashed hiring overall, but also pushed back start dates for those who have been hired. They have also adopted a stance of “firm first” rather than “accommodating” when dealing with new... View Details
    Keywords: by Rachel Layne
    • Web

    Strategy - Faculty & Research

    Franklin Qian and Florian Zimmermann A country’s national income broadly depends on the quantity and quality of workers and capital. But how well these factors are managed within and between firms may be a key determinant of a country’s productivity and its GDP.... View Details
    • 17 Jan 2023
    • In Practice

    8 Trends to Watch in 2023

    As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
    Keywords: by Avery Forman
    • 10 Jan 2018
    • Blog Post

    8 Tips to Help You Prepare for the Case Method

    Ninad Kulkarni just wrapped up the fall semester at HBS and wanted to share what he learned about the case method after his first few months in the classroom.  About NinadI grew up in a suburb outside of Mumbai. After earning my... View Details
    • 22 Aug 2016
    • Research & Ideas

    Master the One-on-One Meeting

    how you lead. Your time invested in doing them right will pay off not only with each individual, but with how your organization functions as a team. Have other tips on running successful 1:1s or good lessons learned from not having them?... View Details
    Keywords: by Julia B. Austin
    • 20 May 2019
    • Blog Post

    Makeup: How Kenya Hunt Transformed Her Career Through Cosmetics

    women, and the only woman of color, on the rig, the social context proved difficult. She asked herself two questions: “how did I get here?” And more importantly, “where do I go next?” The first answer proved easier to find. “In high... View Details
    Keywords: Consumer Products / Retail
    • 05 Jun 2020
    • Blog Post

    Developing Black Talent for Leadership

    what you immediately saw for yourself, please share your own story. If you share appreciation for any talent development organization because of someone you've hired, worked with, or learned from that is an alum, donate and share the name... View Details
    • 18 Oct 2023
    • News

    Spreading the Words

    Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
    Keywords: April White
    • Web

    Topics - HBS Working Knowledge

    Browse All topics Accounting Audits (3) Accounting (119) Acquisition (20) Activity Based Costing and Management (2) Adaptation (7) Adoption (3) Advertising Campaigns (6) Advertising (77) Agency Theory (3) Age (3) Agreements and... View Details
    • August 2011 (Revised July 2014)
    • Case

    Earl Martin Phalen: Ready to ROAR?

    By: Noam T. Wasserman, Julia Taylor and Yael Braid
    Earl Martin Phalen is in the midst of starting his second non-profit organization, Summer Advantage, by implementing the lessons he learned from BELL, the non-profit he had founded and run for the prior 15 years. His aspirations for Summer Advantage were to make it... View Details
    Keywords: Corporate Governance; Nonprofit Organizations; Corporate Entrepreneurship; Selection and Staffing; Leadership Development; Financial Management
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    • 29 Oct 2008
    • Research & Ideas

    The Next Marketing Challenge: Selling to ’Simplifiers’

    cannot be inventoried except in the form of "Kodak" moments; but they do not tie you down, require no maintenance, and permit variety-seeking instincts to be quickly satisfied. Dining out, foreign travel, and learning a new sport will... View Details
    Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation
    • 29 Oct 2013
    • Research & Ideas

    Do Employees Work Harder for Higher Pay?

    In a famous scene from the film "Jerry Maguire," NFL wide receiver Rod Tidwell repeatedly screams, "Show me the money!" as his agent listens on the other end of the telephone. Intuition might tell us that showing the money motivates, and that increasing an employee's... View Details
    Keywords: by Chuck Leddy & Harvard Gazette