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  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

company fires customers who are especially "high maintenance" because they are unusually high users of the time of its support center personnel. This both preserves a low-cost base for its targeted... View Details
Keywords: by Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

years for politicians to act on their constituencies' widespread indignation. Don't count on regulation to solve anything in time or on budget. This is what makes a market-based way to deliver consumer privacy attractive. Markets have an... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

For example, figure out flexible work schedules so employees spend less time jammed in traffic. Allow work-travelers to book direct flights—even if they cost a little more than indirect trips. Encourage employees to reward one another... View Details
Keywords: by Dina Gerdeman
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

bottom line. Some companies have invested time and energy into their CSR programs only after getting burned by bad publicity. For example, Nike suffered from an onslaught of negative press and large-scale... View Details
Keywords: by Dina Gerdeman
  • 28 May 2024
  • In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

can be the best time to explore an unexpected path, professionally or geographically. Harvard Business School faculty share their viewpoints on the ever-changing job market, with a sharp eye on what it means for corporate careers from... View Details
Keywords: by Rachel Layne
  • 16 Feb 2021
  • Research & Ideas

To Fight Climate Change, Should Green Investors Reconsider Big Oil?

Should eco-conscious investors support a company that’s developing innovative solutions to climate change—even if that company is also a major polluter? The market’s answer to this question has been a... View Details
Keywords: by Kristen Senz; Energy
  • 20 Oct 2015
  • First Look

October 20, 2015

William R., and Martin Mandorff Abstract—We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2019
  • Blog Post

Finding my Passion in the Startup Space

around you. Unfortunately, the company I worked for eventually shut down. I decided to take a few weeks off and head to Greece on vacation. I felt the uncertainty that comes in pivotal times of your life and... View Details
  • Web

Creating Shared Value - Institute For Strategy And Competitiveness

the launch of countless corporate social responsibility initiatives in recent decades. Now more than ever—in the midst of a global economic crisis that has strained the capacity of governments and NGOs to address complex societal challenges—it is View Details
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

national governments and international institutions would prove too weak to deal with these forces. On the positive side, many of the leaders we spoke with viewed business as part of the solution: Companies could help ameliorate the... View Details
Keywords: by Martha Lagace
  • August 2015 (Revised October 2023)
  • Case

Eastman Kodak Company: Restructuring a Melting Ice Cube

By: Stuart C. Gilson, John D. Dionne and Sarah L. Abbott
In May 2013, senior managers of GSO Capital Partners, an $80 billion credit-oriented investment firm owned by The Blackstone Group, are considering what to do next with their investment in the senior secured debt of Eastman Kodak Company. Once a great company and an... View Details
Keywords: Restructuring; Finance; Strategy; Investment; United States
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  • June 2013 (Revised September 2015)
  • Case

Procter & Gamble

By: Jay W. Lorsch and Kathleen Durante

On July 12, 2012, Bill Ackman's Pershing Square Capital Management announced publicly that it had purchased about $2 billion of Procter and Gamble (P&G) stock. Shares in the company closed up 3.75% the day the disclosure was made public. Ackman told the New York... View Details

Keywords: Ackman; P＆G; Pershing Square Capital Managment; Disruption; Management Succession; Crisis Management; Acquisition; Consumer Products Industry; Financial Services Industry
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  • March 2012
  • Article

Does America Really Need Manufacturing?

By: Gary P. Pisano and Willy C. Shih
Too many U.S. companies base decisions about where to locate production largely on narrow financial criteria. They don't consider whether keeping manufacturing at home makes more sense strategically or take into account the impact it might have on their ability to... View Details
Keywords: Production; Geographic Location; Innovation and Invention; Competitive Advantage; Product Design; Risk Management; Manufacturing Industry; United States
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  • 17 Jan 2012
  • First Look

First Look: January 17

Abstract We survey the theory and evidence of behavioral corporate finance, which generally takes one of two approaches. The market timing and catering approach views managerial financing and investment decisions as rational managerial... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

Starting a successful business is often considered the hardest thing entrepreneurs do—but growing an existing venture may be even more difficult. Many companies get stuck on a plateau that inhibits their ability to grow: a scale stopper.... View Details
Keywords: by Sean Silverthorne
  • Web

Harvard Business School Online Courses & Learning Platforms

and toolkit to create a viable, scalable business with minimal data, limited resources, and tight budgets. 4 weeks, 4-5 hrs/week Enroll by May 22 $1,850 Certificate New Creating Brand Value Professor Jill Avery Build strong, differentiated brands that resonate with... View Details
  • 01 Aug 2016
  • Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

of their biggest research challenges was how to determine whether a manager’s guidance was on target or misleading. They did so by constructing their own estimates of how a company was doing in real time by... View Details
Keywords: by Dina Gerdeman; Financial Services
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him or her directly. The problem with these people is that they can poison the... View Details
Keywords: by Mallory Stark
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

developing proven molecules from strategic partners to leapfrog competition and create large molecule biologics in India. The company understood that its transition from an API to an innovation-led company... View Details
Keywords: Martha Lagace
  • Web

The Hawthorne Plant – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction Next The Hawthorne Plant The Hawthorne Plant Any company controlling many thousand workers tends to lack any satisfactory... View Details