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Publications

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  • All HBS Web  (34,464)
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  • Web

Events - Business History

to bhi@hbs.edu for the Zoom link. Sep 29 29 Sep 2025 Business History Seminar Dan Wadhwani (USC Marshall), "Moral Imaginaries of Entrepreneurship in the US, 1775-2025" 3:30 PM - 5:00 PM. Part View Details
  • August 2011 (Revised September 2011)
  • Case

Global Business School Network

By: Christopher Marquis and Rwitwika Bhattacharya
The mission of the Global Business School Network (GBSN) is to strengthen business education for the developing world. The organization was transitioning out of its startup phase and wants to shift its focus from capacity building activities driven by the organization... View Details
Keywords: Mission and Purpose; Corporate Social Responsibility and Impact; Strategy; Business Education; Development Economics; Globalization; Global Strategy; Education Industry
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Marquis, Christopher, and Rwitwika Bhattacharya. "Global Business School Network." Harvard Business School Case 412-044, August 2011. (Revised September 2011.)
  • 2019
  • Working Paper

The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
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Bassamboo, Achal, Ruomeng Cui, and Antonio Moreno. "The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets." Working Paper, 2019.
  • July 1997
  • Case

Ford Motor Company: Maximizing the Business Value of Web Technologies

One of the largest companies in the world decides to aggressively deploy Web technology and must manage and support the new technology. A discussion of infrastructure renewal, application development, extranets, and content management is included. View Details
Keywords: Organizational Change and Adaptation; Value Creation; Information Technology; Infrastructure; Internet and the Web; Manufacturing Industry; Auto Industry
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Austin, Robert D., and Mark J. Cotteleer. "Ford Motor Company: Maximizing the Business Value of Web Technologies." Harvard Business School Case 198-006, July 1997.
  • Teaching Interest

Harvard Business Analytics Program

By: Michael L. Tushman

The Harvard Business Analytics Program is offered through a collaboration between Harvard Business School (HBS), the John A. Paulson School of Engineering and Applied Sciences (SEAS), and the Faculty of Arts and Sciences (FAS).

Designed for... View Details

  • Winter 2022
  • Article

Courageous Leadership: Paul Polman’s Insights for the Next Generation of Business Managers

By: John Pontillo, Celia Bravard and Andrew J. Hoffman
In 2021, John Pontillo, Celia Bravard, and Andrew Hoffman conducted a series of interviews with Paul Polman, former CEO of Unilever. They discussed how business managers and leaders can build a new model of capitalism that serves the needs of society. Here’s what they... View Details
Keywords: Leadership; Organizational Change and Adaptation; Social Issues
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Pontillo, John, Celia Bravard, and Andrew J. Hoffman. "Courageous Leadership: Paul Polman’s Insights for the Next Generation of Business Managers." Management and Business Review (Winter 2022): 11–20.
  • 05 Jul 2014
  • News

The Power of the Pub

Keywords: family business; change management; innovation; Food and Beverage Stores; Retail Trade
  • 05 Jul 2018
  • News

Henry Kissinger's Lessons for Business Negotiators

  • July 2019
  • Module Note

Interdependence vs. Modularity: Getting the Scope of the Business Right

By: Clayton M. Christensen
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Christensen, Clayton M. "Interdependence vs. Modularity: Getting the Scope of the Business Right." Harvard Business School Module Note 420-016, July 2019.
  • 2004
  • Class Lecture

Strategic Alliances: The Power of Partnering Between Nonprofits and Businesses

By: James Austin
Keywords: Nonprofit Organizations; Corporate Social Responsibility and Impact; Partners and Partnerships
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Austin, James. "Strategic Alliances: The Power of Partnering Between Nonprofits and Businesses." Boston: Harvard Business School Publishing Class Lecture, 2004. Electronic. (Faculty Lecture: HBSP Product Number 9-830-4C.)
  • 30 Mar 2010
  • News

Business Schools Respond to Demand for Use of Social Media

  • 21 Oct 2011
  • HBS Seminar

Deepak Hegde, Ph.D., New York University Stern School of Business

  • 01 Aug 2015
  • News

Charge of the Zebra

Keywords: RFID technology; internet of things; mobile technology; acquisitions
  • 15 Nov 2022
  • HBS Seminar

Luis Garicano, Visiting Professor of Economics at Columbia Business School; Member of European Parliament

  • 12 Apr 2017
  • News

The Busy Trap: How Keeping Busy Became a Status Symbol

  • Teaching Interest

Doing Business in Africa

By: John D. Macomber

This course introduces frameworks and models for smart and focused investing and operations across sectors, nations, industries, and time frames in Africa.   Students will learn tools and skills to help navigate the business landscape of Africa in terms of selection... View Details

Keywords: Africa
  • 19 Apr 2018
  • News

Harvard Business School Names Winners of 21st New Venture Competition at Finale

  • 31 Oct 2014
  • News

Business in the blood

  • 2012
  • Book

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

By: Frances Frei and Anne Morriss
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
Keywords: Customers; Business Ventures
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Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
  • June 2004 (Revised July 2005)
  • Case

Procter & Gamble: Global Business Services

By: Thomas J. DeLong, Warren Brackin, Alex Cabanas, Phil Shellhammer and David L. Ager
Dave Walker, vice-president of business service opportunities and chairman of the governance team at Procter & Gamble, must decide what to do with P&G's 5,700 employee Global Business Services (GBS) group. GBS brought together internal services such as finance,... View Details
Keywords: Business Units; Change Management; Decision Making; Globalized Firms and Management; Job Cuts and Outsourcing; Organizational Design
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DeLong, Thomas J., Warren Brackin, Alex Cabanas, Phil Shellhammer, and David L. Ager. "Procter & Gamble: Global Business Services." Harvard Business School Case 404-124, June 2004. (Revised July 2005.)
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