Publications

2024
Working Paper

Transforming the Federal Bureau of Investigation: Outcome and Process Framing

By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin

This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s... View Details

Keywords: Mission and Purpose; Transformation; Government and Politics; Organizational Change and Adaptation

June 2006 (Revised January 2007)
Case

e-Types A/S

A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design competition, but the design staff hates what they think they... View Details

Keywords: Business Model; Mission and Purpose; Value Creation; Creativity

07 Jun 2022
News

Deep Purpose: The Heart and Soul of High-Performance Companies

7 PM – 9 PM EDT, 29 Sep 2016

Alumnae Circles Open House: Washington D.C.

Women's groups are launching- are you interested? Register for this upcoming open house to learn more. View Details

Web

Using the Collections - Photography Collections - Historical Collections

Historical Collections. Copies of photographs are provided for research purposes only and cannot be reproduced, transferred, published, or posted on the internet without written permission from Baker Library Historical Collections.... View Details

Web

ABI/ProQuest | Baker Library

& Fellows Remote access available HBS Alumni In person access only Harvard Faculty, Students, and Staff Remote access available Visitors In person access only Please use our resources responsibly. We license resources for the purposes of... View Details

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

Struggle is an experience we instinctively avoid, looking for any way to minimize the hard work and pain involved in getting what we want. And yet—nearly every book we read and movie we watch involves someone struggling mightily to achieve their ends. Like them, we... View Details

Keywords: by Michael Blanding

February 7, 2023
Editorial

Business Schools are Ignoring Students’ Changing Aspirations: They Must Focus on Management as a Calling

By: Andrew J. Hoffman

Many management students today are concerned about the mounting threats of climate change, income inequality, health care, and more. They increasingly see business as a place to make a difference in the world. Andrew Hoffman writes that business schools are slow to... View Details

Keywords: Business Education; Social Issues; Values and Beliefs; Mission and Purpose

Read Now

August 2019 (Revised January 2020)
Case

Essential Explorations at MUJI

By: Tomomichi Amano, Das Narayandas, Naoko Jinjo and Akiko Kanno

Launched as a private brand in 1980 to counter the increasingly brand-conscious consumer in Japan, MUJI offered beautifully designed, fairly priced, no-frills quality goods. The once modest private label brand with 40 products had expanded significantly by 2019 to more... View Details

Keywords: Product Portfolio Management; Brands and Branding; Product; Management; Change Management; Mission and Purpose; Retail Industry; Japan

October 2004 (Revised April 2005)
Case

Lexar Media: The Digital Photography Company?

Examines growth options for a start-up that has parlayed its core technology in flash memory controllers into a rapidly growing position in the emerging digital photography industry. The new CEO must decide whether LexarMedia should maintain its identity as a digital... View Details

Keywords: Technology; Mission and Purpose; Organizational Change and Adaptation; Growth Management; Market Entry and Exit; Business Startups; Business Strategy; Technology Industry