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Publications

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  • All HBS Web  (2,158)
    • News  (649)
    • Research  (1,360)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (548)

Show Results For

  • All HBS Web  (2,158)
    • News  (649)
    • Research  (1,360)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (548)
← Page 73 of 2,158 Results →
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

in their business model—defects that numerous outsiders noted from day one. It was a classic case of wishful thinking. Q: How can managers without executive authority spot the warning signs of denial and help reverse the process before... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 01 Sep 2009
  • News

Over the Top

term. “It is these shareholders who pushed companies to generate returns at levels that were not sustainable. They also made sure high returns were tied to management compensation. The pressure to produce... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance; Government
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

pointed out that "So many managers are afraid that attitude is too soft, too difficult to assess and to use as a key hiring criteria." Saurabh Dwivedy commented that "...attitude, morals, ethics, and leadership skills are... View Details
Keywords: by James Heskett
  • 05 Oct 2016
  • Research & Ideas

Why Don't More People Get Flu Shots at Work?

Economics; Brigitte C. Madrian, Aetna Professor of Public Policy and Corporate Management at the Harvard Kennedy School; and Gwendolyn I. Reynolds, with the National Bureau of Economic Research in Cambridge, MA. The team has completed... View Details
Keywords: by Roberta Holland; Health
  • 01 Oct 1997
  • News

Antitrust in Historical Perspective

producing companies became larger and more autonomous. Even producers, if they happened to be small operators of oil refineries, iron works, and cigarette factories, could not begin to compete with the new giants. So they often faced the... View Details
Keywords: Thomas K. McCraw and Richard S. Tedlow
  • 01 Mar 2004
  • News

HBS Alumni Explore Tanzania

Canada, Shanghai, Bogotâ¡, London, Paris, Valencia, Santiago, Bangkok, and Auckland. We spend our first four days viewing wild animals in the Ngorongoro crater, Serengeti, and Lake Manyara regions. Our guides manage simultaneously to... View Details
Keywords: Susan Young; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services
  • 06 Feb 2012
  • Research & Ideas

Kodak: A Parable of American Competitiveness

in the United States, but US companies gave it all up.” HBS Professor of Management Practice Willy C. Shih served as president of Kodak's Digital & Applied Imaging business through the turn of the 21st century. Shortly after starting... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

market. Q: In your paper, you explain that your analysis of the "classical concern" in the diffusion of new technologies is based on technological progress versus economic resources. Can you explain this? A: The classical debate in economics has been whether... View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 01 Dec 2006
  • News

The Hard Way

Australia’s leading public financial services companies with assets, investments, and loans under management of more than A$36 billion. Secure in her own success, Russo has made good on her desire to include family. Six of her nephews and... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

out, many of them become further complicated when experiments are moved out of a laboratory and into a bank branch filled with real employees serving real customers in real time. To its credit, the I&D team thought carefully about ways to increase the learning... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

platform might be too good to be true. The company was crowdsourcing creative work, inviting people to both pitch ideas and create marketing videos — and promising to pay anywhere from a few hundred for the best concepts to several thousand for top-notch View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2016
  • First Look

March 8, 2016

subjective value, persuasion, and attention. We discuss how an understanding of these mechanisms can be used to better elucidate various elements of consumer psychology. We show how recent findings have produced a deeper understanding of... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2020
  • News

Phoenix Rising

of fresh orange juice. For the last 18 years, Arhodidis worked for Eurobank, one of the country’s four systemic banks. When he left last July, he was a member of the executive board and a general manager in charge of global markets,... View Details
Keywords: Jen McFarland Flint
  • 01 Mar 2015
  • News

In My Humble Opinion: Leonard Dick (MBA 1990)

An Emmy Award–winning television writer, Leonard Dick (MBA 1990) started out by taking a sitcom writing class at the UCLA Extension School while working as a senior business planner at Walt Disney Studios. Now an executive producer for... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 03 Feb 2003
  • Research & Ideas

Web Services

service technologies from a provider, customer, and investor perspective. Customers are concerned with integration and driving down costs, said Steven Lewis, Microsoft's general manager of .net market development. "There is a lot of... View Details
Keywords: by Julia Hanna; Service
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W.  Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

“partner-level” executives. They wear three hats: as producers they generate revenue, as managers they guide teams, and as leaders they help shape the destiny of the organization. Absent stars, a... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Sep 2017
  • News

Read All About It: Journalism Can Be Profitable

US elections. David Perpich (MBA 2007) oversaw the development of that groundbreaking paywall and has led the company in the development of successful new digital products such as NYT Cooking. Now we ask Perpich—named president and general View Details
Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information
  • 01 Dec 2002
  • News

Wan Heads HBSP

Wan Photo courtesy HBSP “I want Harvard Business School Publishing to succeed as the most authoritative publishing company focused on improving the practice of management and leadership,” says David A. Wan (MBA '81), who took the reins of... View Details
  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

headquarters, and e) try to produce benchmarks for companies to use in evaluating the size of their own headquarters. Q: You wrote in the paper, "The most striking aspect of the survey results is the wide variation in the size and... View Details
Keywords: by Martha Lagace
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