Operations Improvement - Publications - Faculty & Research

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Teaching Cases - Institute For Strategy And Competitiveness

public outcomes report. They also introduce bundled payment contracts with three insurers for orthopedic surgeries, and join a multi-hospital study for applying time-driven activity-based costing to identify process improvement and cost... View Details

15 Nov 2016
News

Enabling the Dream of Building A Healthy Future for India

Mumbai, Bhandari looked at companies developing sophisticated diagnostic and treatment tools that, she says, “could have huge potential to improve rural health care—if they could be made affordably.” To Bhandari, the financial aid she has... View Details

07 Aug 2000
Research & Ideas

Rocket Science Retailing

forecasting; supply chain speed; inventory planning; and gathering accurate, available data. The following excerpt from their report in the Harvard Business Review shows how some of these companies are making the most of the data available to them to View Details

Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

01 Mar 2005
News

Campaign Passes Goal, Continues

In addition, our new first-year course in leadership and corporate accountability is influencing business schools everywhere. The cost of being a pioneer in all these domains is high.” HBS, he noted, continually strives to improve its... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Mar 2014
News

Everything Old Is a New Opportunity

global organization whose mission is accelerating innovation to improve the lives of older adults. Much of their early work has been nurturing promising entrepreneurs through the aptly named Aging2.0 GENerator—which provides strategic... View Details

Keywords: Robert S. Benchley; Health, Social Assistance; Personal Services

18 Mar 2008
First Look

First Look: March 18, 2008

financial institutions. In this paper, we investigate whether this effect operates through factor accumulation and/or improvements in total factor productivity (TFP). Factor accumulation-—physical and human... View Details

Keywords: Martha Lagace

21 Aug 2014
Blog Post

HBS Social Enterprise Initiative Visits NYC

suburbs and as environmental consciousness grows. My mission is to pursue a career improving public transportation, and this summer experience, which is more operational than my previous management... View Details

Keywords: Nonprofit / Government

01 Dec 1996
News

New Releases

firms has intensified more recently. Tech-nology Fountainheads sheds light on the differences among the two groups - especially in terms of early development, missions, structures, and the distinct ways in which they operate - and... View Details

06 Jun 2023
Blog Post

Van den Ende Rozen: Greenhouse Rose Production

acre) greenhouse. Currently in its fourth generation, the company is run by three Van den Ende brothers: Sam, Tim and Bob. They gave us a quick overview of the greenhouse and the processing hall with an automated production line capable of processing 10,000 roses per... View Details

24 Apr 2014
News

Clean water that provides a trickle-down effect

improving the city's wastewater service. In 1997, the Philippine government enlisted Ayala Corporation to assume control of the water and sewer systems of Manila's east zone, where more than 60 percent of the water was either lost or... View Details

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

2017 Harvard Business Review The Real Reason Uber Is Giving Up in China By: Kirby, William C. Abstract—The article examines the role of the Chinese government in transport firm Uber's decision to sell its China operation to a rival... View Details

Keywords: Carmen Nobel

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can marketing better align with corporate strategy? Can you place a... View Details

01 Mar 2019
News

The HBS Fund

Business Become More Sustainable The notion of “doing well by doing good” is gaining momentum as business leaders and investors realize that social responsibility can improve the bottom line. That’s why HBS Online introduced a course on... View Details

Portrait Project

Jessica Gelman

company or professional sports league, write a book, publish my poetry, positively impact and give back to society by mentoring younger people and improving the educational system, sit on four company boards, allow myself to fall in love,... View Details

29 Feb 2000
Research & Ideas

Whence IT Value?

During the past few years inventory turns among U.S. manufacturers have climbed steadily, and it appears as if productivity has improved nicely. One explanation for these happy trends is that the massive investments we've been making in... View Details

Keywords: by Andrew McAfee

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

14 May 2001
Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

intellectual resources—using existing knowledge to improve performance or combining strands of knowledge to create something altogether new—can help companies respond to a surprising array of challenges, from fending off smaller, nimbler... View Details

Keywords: by Morten T. Hansen & Bolko Von Oetinger

01 Dec 2014
News

Instilling Production with Principles

Hilfiger. But chairman Marjorie Yang doesn’t spend much time talking about apparel anymore. Instead, she’s talking about the importance of improving the livelihood of workers (which reduces turnover) and reducing water and electricity use... View Details

Keywords: April White; fashion; Manufacturing

24 Feb 2009
First Look

First Look: February 24, 2009

Working PapersLearn-how to Improve Collaboration and Performance Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Joseph H. Carpenter, and Jeffrey D. Horbar Abstract Organizational learning, a prerequisite for high... View Details