Operating Model - Publications - Faculty & Research

27 Jan 2023
News

Turning Up the Volume

Edelman’s corporate sponsorship model gives its employees the ability to work pro bono with sponsored clients. “Because of Lex’s leadership, our partnership is beyond the run-of-the-mill corporate-sponsorship model,” notes Goldman, “and... View Details

Keywords: Maureen Harmon

Career Coach

Troy Peterson

pursue, to making choices about different opportunities or redefining priorities. Troy started his career as an Infantry & Special Operations officer in the US Army, including deployments in Afghanistan, Egypt, and Jordan as well as... View Details

01 Jun 2018
News

Q&A with Janet Cahill

photo by Zhou Junxiang Why does HBS ask alumni to give every year? Our economic model depends on annual giving by alumni and friends. Rather than being added to the HBS endowment, current use gifts are put to use immediately to support... View Details

May 2007 (Revised July 2011)
Case

The West German Headache Center: Integrated Migraine Care

By: Michael E. Porter, Clemens Guth and Elisa M. Dannemiller

Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care. Provides an overview of the German health care... View Details

Keywords: Business Model; Health Care and Treatment; Medical Specialties; Industry Structures; Service Delivery; Integration; Health Industry; Germany

Citation

Educators

Purchase

01 Apr 2011
News

My First HBS Class

slip into communications jargon, my only takeaways — are Professor Abdelal’s comment that the model of U.S. capitalism operative for the past ten to fifteen years is going away, and this gnomic formula: I =... View Details

Keywords: Keith Larson; Colleges, Universities, and Professional Schools; Educational Services

01 Mar 2011
News

Fast Casual

Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful restaurant chains in the U.S.,” according to Bloomberg... View Details

Keywords: Food Services and Drinking Places; Hospitality

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

caught up in bits and bytes and microprocessor architectures is to embrace the concept of abstraction. Abstraction means substituting a simplified model for the full and technically complex reality. It acts as a filter, enabling “MBAs... View Details

Keywords: by Ben Rand; Technology; Information Technology

01 Mar 2017
News

Students Forecast Climate Change’s Impact

this past fall with an open challenge: choose an organization whose operating model will be significantly affected by climate change, and tell us what it should be doing to address it. Students posted... View Details

Keywords: Dan Morrell

01 Jun 2009
News

Cynthia Carroll

since 2007 by Cynthia Carroll (MBA ’89), the first woman and first non–South African to hold the firm’s top spot. In addition to South Africa, from which it derives roughly half its profits, Anglo operates in some 45 countries, employing... View Details

Keywords: Garry Emmons; Management; Mining

Web

Kraft Precision Medicine Accelerator - Health Care

they need. Learn more: Landscape: Innovative Trials The Pharma Nonprofit Sweet Spot 4. Investment and Venture: Innovating investment models can help to minimize risk, redefine value, and align incentives. Learn more: Convening the... View Details

Web

HBS - Financials | From the Chief Financial Officer

did total operating expenses. This landmark reflected the expansion of core programs and higher MBA enrollment. The growth also reflected the rising costs required to maintain those revenue sources while continuing to invest in the... View Details

11 Mar 2024
Blog Post

ClimateCAP and the Bonus of Climate Educator Collaboration

working together. Each school has different operating models and roadblocks as well as levers and entry points. Each school is striving for more integration of climate content into the core. Each school is... View Details

20 Jul 2022
News

Wired to be Inspired

in? What's our long term vision for why we are here? Just like ancient mariners used compasses to kind of direct themselves, purpose was an orienting scheme. The second was: Purpose became like an operating system. It’s the way... View Details

Keywords: Management of Companies and Enterprises; Management

25 Aug 2022
News

Harnessing the Tools of the Digital Age

invest in a data science artificial intelligence across your enterprise to take advantage of the large volume of data being produced. And finally, to actually deliver new value to your customers, you need to design new business models and... View Details

Keywords: April White

01 Jun 2020
News

Prognosis

patients than any other hospital in the state—to bend without breaking under the pressure of the pandemic. Professor Robert Huckman is an economist and health care researcher who serves as unit head for Technology and Operations... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

28 Oct 2014
First Look

First Look: October 28

Designed around the course at Harvard Business School, Collis' new text takes the firm that operates across borders as a unit of analysis and the senior manager in a multinational as the typical decision maker. Illustrated with examples... View Details

Keywords: Carmen Nobel

September 2000 (Revised February 2025)
Case

Netflix (2000)

By: E. Scott Mayfield

The CEO of a successful Internet start-up must decide whether to delay the company's initial public offering following a significant decline in the NASDAQ market during the spring of 2000. The company's CFO is asked to reevaluate the company's projected cash flow needs... View Details

Keywords: Business Model; Contracts; Initial Public Offering; Cash Flow; Service Delivery; Financial Strategy; Web Services Industry

Citation

Educators

Purchase

Career Coach

Philippe Taieb

positions for The Nature Conservancy, the world's largest environmental nonprofit, and was also the Director of International Operations at City Year, a youth service organization. Outside HBS, Philippe is a consultant and a coach. He... View Details

Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entrepreneurship; Government; Health Care; Manufacturing; Social Enterprise; Sports; Clean Technology; Energy

02 Apr 2015
Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

is establishing your authenticity in this space," Lipstein said. DrivenData hosts online challenges, usually lasting two to three months, in which data scientists compete to come up with the best statistical models for tricky community... View Details

Keywords: by Dina Gerdeman

09 Dec 2014
First Look

First Look: December 9

Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details

Keywords: Sean Silverthorne

Publications