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  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • May 2024
  • Teaching Note

AI Wars

By: Andy Wu and Matt Higgins
Teaching Note for HBS Case No. 723-434. In 2024, the world was looking to Google to see what the search giant and long-time putative technical leader in artificial intelligence (AI) would do to compete in the massively hyped technology of generative AI popularized over... View Details
Keywords: AI; Trends; AI and Machine Learning; Public Opinion; Technological Innovation; Competitive Advantage; Technology Industry
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  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

to carry on the tradition of the firm in changed circumstances. Perhaps the competition was more intense than it had been. In some cases the business was really challenged. In other cases the firm had become global and they had to figure... View Details
Keywords: by Martha Lagace

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 2019
    • Working Paper

    Why Do User Communities Matter for Strategy?

    By: Sonali K. Shah and Frank Nagle
    User communities represent a unique organizing structure for the exchange of ideas and knowledge. They are organizations composed primarily of users working collaboratively, voluntarily, and with minimal oversight to freely and openly develop and exchange knowledge... View Details
    Keywords: Strategic Management; Knowledge Sharing; Collaborative Innovation and Invention; Organizations; Knowledge Use and Leverage; Strategy
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    • Web

    Rock Summer Fellows - Entrepreneurship

    Rock Summer Fellows Video Video Key Dates: Applications for the 2025 Rock Summer Fellows Program will open on January 21. Deadline for Rock Founders to apply is March 6. Decisions will be made by April 7. The Rock Summer Fellows program,... View Details
    • July 2007 (Revised February 2010)
    • Case

    Launching Telmore (A)

    By: Ramon Casadesus-Masanell, Celso Fernandez and Moritz Jobke
    When the Danish mobile phone service provider Telmore entered the market in October 2000, few people took notice. Its business model was not perceived as particularly aggressive or threatening to the industry. Less than three years later, Telmore's creative adaptation... View Details
    Keywords: Business Model; Disruptive Innovation; Market Entry and Exit; Creativity; Adaptation; Competitive Advantage; Telecommunications Industry; Denmark
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    • June 2020 (Revised January 2024)
    • Case

    TraceTogether

    By: Mitchell B. Weiss and Sarah Mehta
    By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
    Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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    • 13 Dec 2011
    • First Look

    First Look: Dec. 13

    trusts. Read the paper: http://www.tandfonline.com/doi/abs/10.1080/03585522.2011.617574   Working PapersWhen to Sell Your Idea: Theory and Evidence from the Movie Industry Author:Hong Luo Abstract How completely should an innovator... View Details
    Keywords: Sean Silverthorne
    • 23 Jun 2009
    • First Look

    First Look: June 23

    Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation.... View Details
    Keywords: Martha Lagace
    • 02 May 2023
    • What Do You Think?

    How Should Artificial Intelligence Be Regulated—if at All?

    remote work affect innovation? Remote work will, on balance, support innovation. That’s the sense of responses to last month’s column. Susan Turner made the case this way: “WFH (work from home) means solutions pop up as we’re playing with the dog, View Details
    Keywords: by James Heskett; Information Technology; Technology
    • July–August 2013
    • Article

    Complementary Goods: Creating, Capturing, and Competing for Value

    By: Taylan Yalcin, Elie Ofek, Oded Koenigsberg and Eyal Biyalogorsky
    This paper studies the strategic interaction between firms producing strictly complementary products. With strict complements, a consumer derives positive utility only when both products are used together. We show that value-capture and value-creation problems arise... View Details
    Keywords: Complementary Goods; Product Development; Royalty Fees; Product Marketing; Competition
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    • September 2014 (Revised June 2016)
    • Case

    edX: Strategies for Higher Education

    By: David Collis, Matthew Shaffer and Ashley Hartman
    In May 2012, Harvard University and the Massachusetts Institute of Technology (MIT) founded edX, a new non-profit joint venture that would provide a platform for massive open online courses (MOOCs). edX did not produce original courses or instructional content—it made... View Details
    Keywords: MOOCS; edX; Online Platforms; Online Education; Harvard University; MIT; Execution; Monetization; Brand Management; Higher Education; Information Technology; Strategy; Disruptive Innovation; Digital Platforms; Education Industry
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    • 18 Apr 2007
    • HBS Case

    How Magazine Luiza Courts the Poor

    The inspiration for a new case can strike at any time. For Harvard Business School professor Frances X. Frei, the time and place was one morning at home while reading The New York Times. An article on the front page of the Business section about an View Details
    Keywords: by Julia Hanna; Retail
    • summer 2003
    • Article

    Patents, Invalidity, and the Strategic Transmission of Enabling Information

    By: James J. Anton and Dennis A. Yao
    The patent system encourages innovation and knowledge disclosure by providing exclusivity to inventors. Exclusivity is limited, however, because a substantial fraction of patents have some probability of being ruled invalid when challenged in court. The possibility of... View Details
    Keywords: System; Innovation and Invention; Knowledge Dissemination; Courts and Trials; Competition; Patents; Corporate Disclosure
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    • Web

    Latin America - Global

    Latin America Mexico City, Montevideo, São Paulo HBS has had a longstanding footprint in Latin America for over 20 years. The Latin America Research Center (LARC) opened in 2000 to satisfy strong interest on the part of the HBS faculty in... View Details
    • October 2000 (Revised March 2001)
    • Case

    eLance.com: Building a Professional Services Marketplace

    By: Lynda M. Applegate and Kristin Kohler
    Launched as an eBay for services, eLance promises to leverage the capabilities of the Internet to not only change the way services are bought and sold, but change the fundamental dynamics of the global economy. Building on theories posited in the HBR article by Tim... View Details
    Keywords: Entrepreneurship; Technological Innovation; Job Search; Business or Company Management; Growth and Development Strategy; Business Strategy; Competitive Strategy; Web Sites; Information Technology Industry; Service Industry
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    • 07 Jul 2015
    • First Look

    First Look: July 7, 2015

    economies. But only a handful of companies have managed to do it successfully until now. In this article, an MIT engineering professor and a Tuck professor of management explain why. After conducting a three-year study of reverse View Details
    Keywords: Sean Silverthorne
    • Research Summary

    How Does Foreign Direct Investment Promote Economic Growth? Exploring the Effects of Financial Markets on Linkages (with Areendam Chanda, Sebnem Kalemli-Ozcan and Selin Sayek)

    By: Laura Alfaro
    The empirical literature finds mixed evidence on the existence of positive productivity externalities in the host country generated by foreign multinational companies. We propose a novel mechanism, which emphasizes the role of local financial markets in enabling... View Details
    • Web

    Programs & Resources - Entrepreneurship

    in innovative companies around the world. THE Rock 100 Alumni New Venture Competition Rock Entrepreneurship Advisor Program YouTube Channel Executive Education Given the importance of View Details