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- All HBS Web
(2,553)
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- Research (1,551)
- Events (31)
- Multimedia (7)
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- 17 Jan 2017
- First Look
First Look at New Research: January 17
that impact perceptions of leadership. These observations suggest actionable opportunities to improve team leadership behavior. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52114 The Effects of Quota Frequency on Sales... View Details
Keywords: Sean Silverthorne
- 10 Aug 2020
- Research & Ideas
COVID's Surprising Toll on Careers of Women Scientists
fewer hours working on research. Another 27 percent reported no change and 18 percent said they were working more. The hidden effects of childcare So “‘shelter at home’ is not the same as ‘work from home,’” the researchers write. They note the impact of caring for... View Details
- 25 Apr 2014
- Research & Ideas
To Pay or Not to Pay: Argentina and the International Debt Market
fight for the long haul. The legal battle will culminate in the United States Supreme Court, with a ruling expected in June. Not Setting Precedent While most observers remain focused on the outcome of the Argentina case, the bigger... View Details
Keywords: by Laura Alfaro
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
prepare a force for the first engagement with the enemy and little more. It is no coincidence that some entrepreneurs today echo Clausewitz's observation and say the purpose of a business plan is to prepare a new organization for its... View Details
Keywords: by Joseph L. Badaracco
- 13 May 2008
- First Look
First Look: May 13, 2008
The framework has two parts—a business analysis and a personal analysis—each comprised of a set of yes/no questions for critical assessment criteria. The note also offers perspectives on entrepreneurship, observations about combining an... View Details
Keywords: Martha Lagace
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
assess the impact of this work. Dick Meza said that "it will have to run the gauntlet of peer reviews and further research ." Lorenzo Ferlazzo observed that "the current lack of standardized insights into behavioral stimuli... View Details
Keywords: by Jim Heskett
- 05 Jul 2006
- Research & Ideas
Reinventing the Dowdy Savings Bond
20 percent of the American population," observes Tufano. "What we're talking about is a little replumbing of the IRS code and the Bureau of Public Debt to help the remaining 80 percent of American families to save. That strikes... View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
you don't model the importance of sweating the details. Downturns expose the weaknesses in your internal systems, observes Chuang. Technical expertise—the ability to solve cash flow problems, interpret what customers are really saying, or... View Details
Keywords: by Melissa Raffoni
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
- 26 Feb 2001
- Research & Ideas
David, Goliath, and Disruption
audience. "But it's also a hell of a lot of fun. If you have something that truly is new and different and better, if you can focus it on a market ... you can do amazing things against some awfully big competitors." "Disruption often comes in service... View Details
Keywords: by Martha Lagace
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these kinds of human conundrums, in... View Details
Keywords: by Martha Lagace
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
changes in stockouts or rebalances. We observe no evidence of learning or fatigue. Agent-level heterogeneity in the treatment effects shows that the agents who handle substantially more customer deposits than withdrawals benefit most from... View Details
Keywords: Dina Gerdeman
- 30 Jun 2015
- First Look
First Look: June 30, 2015
customer from the credit risk of the intermediary explains various contractual arrangements, institutions, and regulatory practices observed in practice. Moreover, customers and investors are often intertwined in practice, and so this... View Details
Keywords: Carmen Nobel
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
Following competitors allows you to position yourself against them. Observing analyst valuations and forecasts raises red flags internally when the market has different views on your company's performance and strategies; this allows you... View Details
- 14 Nov 2006
- First Look
First Look: November 14, 2006
innovation enthusiasm she's observed over the past 25 years. She describes the classic mistakes companies make in innovation strategy, process, structure, and skills assessment, illustrating her points with a plethora of real-world... View Details
Keywords: Sean Silverthorne
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
instrumental assistance, such as loans of cash, to psychosocial assistance, such as friendship and caring. I observed that these helping relationships all shared a similar characteristic: all of these men had worked at Baxter. I began to... View Details
Keywords: by Mallory Stark
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
and customer transparency, in which customers receive information about their own sustainability performance relative to other customers. Through three studies with 7,308 participants, we observe that revealing the levels of relative... View Details
Keywords: Dina Gerdeman
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
including voter, state, and election fixed effects, and allowing movers’ behavior to be arbitrarily different, both in levels and average trend, from non-movers’. We find that state characteristics explain about 52% of the observed... View Details
Keywords: Dina Gerdeman
- 21 Feb 2017
- First Look
First Look at New Research: February 21
outs (LBOs) and greatly changed the structure of corporate America. By the late 1980s, though, Milken and junk bonds became more heavily scrutinized, and Milken was eventually implicated in a number of felonious acts. Even after his admission of guilt, however, View Details
Keywords: Carmen Nobel
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
reservation for a family vacation? In other words, it is difficult to make a loyalty program effective if the consumer does not believe that the rewards are achievable. This myth is partly true because most retailers agree with the View Details