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  • December 1996 (Revised June 1998)
  • Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis
Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

"knight" managers rather than develop people in roles. I think that's a huge cultural difference in the sectors. The issue is particularly pronounced in foundations. Q: Give us a sense of new developments in... View Details
Keywords: by Julia Hanna
  • Web

Technology & Innovation - Faculty & Research

dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details
  • May 2020
  • Teaching Note

Chem-Ecol

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Dahra Allen acquired Chem-Ecol, a machine oil recycling business, for C$13.3 million in December of 2012. Allen decided to hire a sales director and the case discussion largely focuses on selecting the sales director from her short-list of five candidates. During the... View Details
Keywords: Salesforce Management; Selection and Staffing; Sales; Performance Improvement; Canada
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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

returns in excess of the cost of capital. When Dunlap took over the leadership of the company, he immediately announced and implemented a reduction of 11,000 people at both the management and working levels.... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

exercise unless management approaches them with military discipline." Mike Kirkeberg goes even further in saying, "All new management philosophies and strategies work ... until they don’t. ... It... View Details
Keywords: by James Heskett
  • 01 Mar 2021
  • Blog Post

Best Practices for Creating a Successful Virtual Internship

In the wake of COVID-19, organizations around the world quickly made changes to how they got work done, including managing summer internships. For many organizations, that meant creating remote internship programs in 2020 that will stay... View Details
Keywords: All Industries
  • Web

Entrepreneurship - Faculty & Research

management of UCCA wondered what they could do to achieve growth and financial viability while continuing to realize their mission. 2014 Discussion Paper The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say? By:... View Details
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

Ashish Nanda Nanda: "How do firms compete with one another, not only in service offerings but also in the war for talent? "Most of my work has been focused on the USA, and I am keen to look at Latin American investment banking and View Details
Keywords: by Martha Lagace
  • 30 Sep 2002
  • Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

responses. Response modules might include: facility lockdown, police or fire response, evacuation, isolation (preventing people from entering facilities), medical containment (response to significant epidemic), grief management, as well... View Details
Keywords: by Michael Watkins
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

that prevents African Americans from ascending to leadership roles. The data is indeed bleak. While an increasing number of African Americans are earning bachelor’s and graduate degrees, the number of black people in View Details
Keywords: by Dina Gerdeman
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

But, frustrated Gen Xers and Millennials need not give up—their time will come, and they need to prepare now. “We desperately need this generation to learn how to manage diverse people, and manage through... View Details
Keywords: by Lane Lambert
  • 03 May 2004
  • Research & Ideas

Business History around the World

also preferred to recruit people with an engineering or technical background, while traditionally British managers were chosen on the basis of "character." The firms and entrepreneurs of the United... View Details
Keywords: by Cynthia Churchwell
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality by financially penalizing... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2023
  • News

That Was Then, This Is Now

leaping. And leaping. Video Embed Tony Deifell on the HBS Portrait Project. Jon Swan (MBA/MPP 2009) Managing Director and Partner, Boston Consulting Group I am going to rediscover the buffalo. As a young kid, an elder on my reservation... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • 07 Nov 2023
  • News

Love and Money

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Which is the best dating app? Can money actually buy love? When do you talk about money in a new relationship and how do you broach the topic? How can well-meaning parents actually help their... View Details
  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 01 Dec 2023
  • News

Thinking Ahead

that data feed? An email management system? A forecasting model? A supply-chain management system? “One of the great things AI can do is help you better manage your business at... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 2021
  • Working Paper

COVID-19, Government Performance, and Democracy: Survey Experimental Evidence from 12 Countries

By: Michael Becher, Nicholas Longuet Marx, Vincent Pons, Sylvain Brouard, Martial Foucault, Vincenzo Galasso, Eric Kerrouche, Sandra León Alfonso and Daniel Stegmueller
Beyond its immediate impact on public health and the economy, the COVID-19 pandemic has put democracy under stress. While a common view is that people should blame the government rather than the political system for bad crisis management, an opposing view is that... View Details
Keywords: COVID-19 Pandemic; Government Performance; Democracy; Health Pandemics; Government and Politics; Crisis Management; Public Opinion
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  • 14 Aug 2023
  • Blog Post

Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

Business Administration and Political Science. Prior to my return to academia at Harvard, I was a management consultant advising clients in the financial services industry and a residential real estate broker primarily serving first-time... View Details