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Publications

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  • All HBS Web  (4,461)
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    • News  (1,658)
    • Research  (1,456)
    • Events  (6)
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Show Results For

  • All HBS Web  (4,461)
    • People  (24)
    • News  (1,658)
    • Research  (1,456)
    • Events  (6)
    • Multimedia  (26)
  • Faculty Publications  (1,008)
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  • Web

Polaroid Timeline - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • 21 Aug 2012
  • First Look

First Look: August 21

Disruption? Willy Shih and William NobleHarvard Business School Case 612-101 As Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management... View Details
Keywords: Sean Silverthorne
  • Web

For Organizations | Social Enterprise | Harvard Business School

in managing teams and organizations with best practices in educational leadership, to provide school leaders with frameworks, skills, and knowledge to effectively lead and drive change improvement in... View Details
  • 24 May 2017
  • News

Adebayo O. Ogunlesi, JD/MBA 1979

Independent Director, Goldman Sachs Chairman and Managing Partner, Global Infrastructure Partners As a student of philosophy, politics, and economics at Oxford, Bayo Ogunlesi learned that some lectures were optional. Several weeks into... View Details
Keywords: Susan Young
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

at happy hour by employees at the bar around the corner from the office—can go a long way toward informally educating employees on how the company really works. Managers can help institutionalize this kind... View Details
Keywords: by Michael Blanding; Health
  • October 1997 (Revised March 1998)
  • Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias
Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details
Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Education Industry
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Salmon, Walter J., and Jaan Elias. "Appalachian Mountain Club: Transforming Governance." Harvard Business School Case 598-066, October 1997. (Revised March 1998.)
  • Web

Faculty - Creating Emerging Markets

Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Ramon Casadesus-Masanell Herman C.... View Details
  • Web

Events - Business History

Business and the Making of the Single European Market" 12 pm to 1:30 pm Apr 30 30 Apr 2025 Virtual Seminar Andrea Lluch (CONICET; National University of Los Andes), "Global Development and International Organizations during the Cold War Era: ILO's View Details
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • Web

Online Leadership Principles Course | HBS Online

Distinguished Management Educator "Become a more versatile leader who can mobilize others by immersing yourself in real-world leadership challenges, self-assessments, and 360-degree feedback from colleagues... View Details
  • 01 Jun 2024
  • News

From Chalkboards to Chatbots

missed and find out what else they recommend,” says Kathryn Fitzgerald, manager of Strategic Research Services at the library—the human in charge of the project that launched last November. Those who are interested in subscribing to it or... View Details
  • 08 Apr 2014
  • First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
  • Web

Chase Hall | About

four-story, 50,000-square-foot student residence hall. A U-shaped, Georgian Revival-style structure, Chase was built as an MBA student residence hall, but in the early 1980s was renovated to house participants in the School’s Program for View Details
  • Web

Online Business Strategy Courses | HBS Online

scale and prepare for the political, social, and economic factors driving change. 4 weeks, 6-8 hrs/week Pay by July 24 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how markets work and... View Details
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

empirical projects, and experiments—the latter often in conjunction with the Doorways to Dreams Fund, a nonprofit I cofounded that is an R&D lab for new financial products for low-income families. My first outlet for teaching the topic was an executive View Details
Keywords: by Roger Thompson; Education; Education
  • 27 Sep 2016
  • First Look

September 27, 2016

selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the team... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

and Stanford University Professor Amit Seru—detail their findings in the revised working paper Arbitration with Uninformed Customers, released in May. Brokers’ critical advantages in arbitration About 40 percent of American investors rely on financial advisers to View Details
Keywords: by Danielle Kost; Financial Services
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

http://www.hbs.edu/research/pdf/08-043.pdf An Investigation of Earnings Management through Marketing Actions (revised) Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Prior research hypothesizes View Details
Keywords: Martha Lagace
  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details

    D. Quinn Mills

    Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics.  He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details

    Keywords: education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry
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