Publications

26 Jun 2015
Video

Into the FIELD

Web

Business & Environment

the company decided to handle physical goods rather than act as a pure marketplace, how ThredUp helps brands run their own resale channels, and how AI and automation are reshaping their operations. James also describes related public policies View Details

2022
Case

Tesla's Battery Supply Chain: A Growing Concern

By: Andrew J. Hoffman

In October 2021, the fictional vice president of supply chain sustainability at Tesla is working on finding the best way to achieve Tesla's goal of 100% recycling for the batteries in its electric vehicles (EVs) as they reach their end of life. A major challenge in... View Details

Keywords: Supply Chain Management; Environmental Sustainability; Corporate Social Responsibility and Impact; Governance Compliance; Metals and Minerals; Auto Industry

March 2020
Case

Forbidden City: Launching a Craft Beer in China

By: Christopher A. Bartlett and Carole Carlson

This case describes a difficult choice faced by Victor Wang, Managing Director of Singapore-based Eurasian Brewing Company (EBC), concerning the competing product launch plans of Le Jie, Vice President of EBC's China and East Asian operations, and Vivian Chin, EBC's... View Details

Keywords: Subsidiary Management; Craft Brewing; Strategy; Decision Making; Organizational Structure; Business Model; Growth and Development Strategy; Entrepreneurship; Management Style; Food and Beverage Industry; China; East Asia

January–February 2020
Article

Consumer Reactions to Drip Pricing

By: Shelle Santana, Steven Dallas and Vicki Morwitz

This research examines how drip pricing—a strategy whereby a firm advertises only part of a product’s price upfront and then reveals additional mandatory or optional fees/surcharges as the consumer proceeds through the buying process—affects consumer choice and... View Details

Keywords: Drip Pricing; Pricing; Consumer Protection; Hidden Fees; Price; Consumer Behavior; Perception

Find at Harvard

05 Oct 2010
First Look

First Look: October 5, 2010

http://www.hbs.edu/research/pdf/11-035.pdf Reversing the Queue: Performance, Legitimacy, and Minority Hiring Authors:Andrew Hill and David Thomas Abstract Studies of minority hiring have found that poor-performing firms or firms in highly competitive contexts are more... View Details

Keywords: Sean Silverthorne

14 May 2013
Blog Post

Scratching the surface

management. Coming here has felt like such a sudden but incredible change – I’ve gone from managing a small team of five to being surrounded by hundreds of young, diverse, and extremely driven people. I didn’t think it would be possible... View Details

Keywords: Entrepreneurship

09 Apr 2024
Book

Why Work Rituals Bring Teams Together and Create More Meaning

them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details

Keywords: by Michael Blanding

March 1983 (Revised January 1989)
Case

American Home Products Corp.

American Home Products is a company with virtually no debt. Students are asked to analyze the company's debt policy and make a recommendation to the CEO. It is likely that adding debt to the capital structure would create some value for shareholders; the CEO is firmly... View Details

Keywords: Value Creation; Business Strategy; Borrowing and Debt; Consumer Products Industry

06 Jun 2021
News

Did You Know? Rainy Days Are Great For Your Productivity, Says Study

26 Mar 2020
News

First a tornado, now a pandemic, but Interabang Books is a survivor — and the reason is Nancy Perot

16 Jun 2016
News

IBM Refused to Lay Off Workers for Decades

08 Jun 2016
News

Study: Airbnb hosts discriminate

30 Apr 2021
Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

that when people see anger as a sign of guilt, they are often jumping to the wrong conclusion. “It’s actually more likely to be a sign of innocence than of guilt,” John says. “It seems to be inherently more aggravating to be accused of... View Details

Keywords: by Michael Blanding

Research Summary

Climate Adaptation

By: John D. Macomber

It's clear that challenges like wildfires, river flooding, extreme heat, and storm surge are increasing. How will homeowners, businesses, instituations, goverments, and all of society decide what and whom to protect and what and whom to not protect? What is the timing?... View Details

Keywords: Climate Change; Climate Risk; Hurricanes; Fire Protection; Water Management; Insurance And Reinsurance

August 2005 (Revised August 2006)
Case

Grupo Martica

Grupo Martica commissions a computer security expert to conduct an audit of its systems, network, and processes. This audit reveals that Martica is quite vulnerable, and the company's de facto CIO must decide what steps to take to improve security. He wonders how... View Details

Keywords: Safety; Information Infrastructure; Information Technology; Information Infrastructure; Complexity