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  • All HBS Web  (3,985)
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    • News  (1,402)
    • Research  (1,720)
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    • Multimedia  (44)
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  • September 2018 (Revised November 2018)
  • Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar
This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East
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Ghosh, Shikhar, Gamze Yucaoglu, and Alpana Thapar. "Careem: Base Camp or Mountain Peak? Designing an OS for Scaling." Harvard Business School Case 819-049, September 2018. (Revised November 2018.)
  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
  • 2017
  • Working Paper

Cluster Mapping as a Tool for Development

By: Christian H.M. Ketels
This report builds on the foundational work on cluster mapping that Prof. Michael E. Porter has led at the Institute for Strategy and Competitiveness (ISC), Harvard Business School over the last two decades. He launched the U.S. Cluster Mapping Initiative in the late... View Details
Keywords: Industry Clusters; Development Economics
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Ketels, Christian H.M. "Cluster Mapping as a Tool for Development." Working Paper, June 2017.
  • 12 Sep 2024
  • HBS Seminar

Jose Vasquez, London School of Economics

  • 17 Nov 2015
  • Blog Post

What is HBS START Week?

whom they will spend the rest of the year; it’s an exciting day! Initial cases are led by FIELD faculty and are designed to ease students into the structure of a case discussion.  Socially, the SA and the START Ambassadors lead a series... View Details
  • Web

Baker Library / Bloomberg Center | About

analytics, and financial information to subscribers across the globe. While building his business, Bloomberg became engaged in civic affairs through his philanthropy. In 2001, just weeks after the terrorist attacks of 9/11, he was elected mayor of New York City – and... View Details
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

with each manager and learned the root of the problem. Workers were waiting for the company to make a large donation, a show of corporate support. But Rasul knew that, since Ballard is a publicly traded company, shareholders may not be willing to be so generous. So, he... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 25 Sep 2023
  • Blog Post

HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)

led me to my pre-MBA career roles at Morgan Stanley and Harlem Capital, in which I worked on talented, diverse teams helping close the funding gap for underrepresented founders. Additionally, I care deeply about building a strong... View Details
  • 20 Nov 2012
  • Working Paper Summaries

Pay Harmony: Peer Comparison and Executive Compensation

Keywords: by Claudine Gartenberg & Julie Wulf
  • 07 Jun 2012
  • Working Paper Summaries

How Short-Termism Invites Corruption--And What to Do About It

Keywords: by Malcolm S. Salter
  • 03 May 2011
  • Working Paper Summaries

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China, 1880-1930

Keywords: by Latika Chaudhary, Aldo Musacchio, Steven Nafziger & Se Yan
  • August 2021
  • Case

Andreessen Horowitz’s Cultural Leadership Fund (A)

By: Anita Elberse, Briana Richardson and Cydni Williams
In May 2020, Chris Lyons, a partner at leading venture capital firm Andreessen Horowitz receives the news that his company has reached a verbal agreement with one of Silicon Valley’s hottest social-media startups to lead its ‘Series A’ funding round, in a deal that... View Details
Keywords: Entertainment; Talent Management; General Management; Inclusion; Talent and Talent Management; Diversity; Venture Capital; Entrepreneurship; Networks; Nonprofit Organizations
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Elberse, Anita, Briana Richardson, and Cydni Williams. "Andreessen Horowitz’s Cultural Leadership Fund (A)." Harvard Business School Case 522-020, August 2021.
  • January 2, 2020
  • Article

Changes in Quality of Care After Hospital Mergers and Acquisitions

By: Nancy Dean Beaulieu, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye and J. Michael McWilliams
Background: The hospital industry has consolidated substantially during the past two decades and at an accelerated pace since 2010. Multiple studies have shown that hospital mergers have led to higher prices for commercially insured patients, but research about effects... View Details
Keywords: Hospitals; Mergers and Acquisitions; Health Care and Treatment; Quality
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Beaulieu, Nancy Dean, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye, and J. Michael McWilliams. "Changes in Quality of Care After Hospital Mergers and Acquisitions." New England Journal of Medicine 382, no. 1 (January 2, 2020): 51–59.
  • January 2012 (Revised June 2013)
  • Case

Dow Chemical: Innovating for Sustainability

Dow Chemical is one of the few major American industrial corporations that was founded in the late 19th century that is still in existence. From its origins producing bromine out of the brine underneath Midland, Michigan, the company has evolved from a diversified... View Details
Keywords: Innovation Strategy; Environmental Sustainability; Chemical Industry
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Eccles, Robert G., George Serafeim, and Shelley Xin Li. "Dow Chemical: Innovating for Sustainability." Harvard Business School Case 112-064, January 2012. (Revised June 2013.)
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

own." Unfortunately, lean's prevalence has led to some misconceptions. "Some people think lean means 'not fat,' as in laying people off," Upton says, noting that in their paper they propose that the difference in a lean... View Details
Keywords: by Julia Hanna; Computer
  • 12 May 2021
  • News

The First Five Years: Sophie Bai (MBA 2020)

me build strong communication, leadership, and management skills.” And what started with a mysterious packet, has led to the promise of a long-lasting friendship. BB: “This experience has made me believe even more strongly in yuan fen, a... View Details
  • 01 Jun 1998
  • News

Simmons Family Endows Professorship

and two colleagues purchased controlling stock in Zions First National Bank from the Church of Jesus Christ of Latter-day Saints. Three years later Zions and Lockhart merged to form Zions Bancorporation, and Roy was soon elected chairman of the board and CEO. For the... View Details
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

had both advantages and disadvantages. It was the antithesis of the charismatic chief executive increasingly favored by large corporations.2 It hardly contributed to a dynamic corporate image that Unilever was led by a Special Committee,... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 12 PM – 1 PM EST, 16 Feb 2023
  • Webinars: Career

LinkedIn Profile Workshop

In job hunting, learning to optimize your LinkedIn profile with the knowledge of how recruiters actually utilize LinkedIn is crucial. Join CPD and Jeremy Schifeling, LinkedIn's former head of student and alumni education, for a profile workshop. View Details
  • 23 May 2018
  • News

Carla A. Harris, MBA 1987

struck a chord with Harris, who has spent much of her life exemplifying his advice. During her three decades at Morgan Stanley, for example, she has led numerous initiatives focused on women and minorities and mentored hundreds of... View Details
Keywords: Susan Young
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