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Show Results For
- All HBS Web
(2,932)
- People (6)
- News (748)
- Research (1,513)
- Events (16)
- Multimedia (4)
- Faculty Publications (447)
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items or less checkout line. You already have the... View Details
- 07 Mar 2005
- Research & Ideas
The Rise of Innovation in Asia
in the U.S. may soon have as much to fear about losing their jobs to overseas competitors as call center employees do today. Executives debated "The Present and Future of Innovation in Asia" during... View Details
Keywords: by Sean Silverthorne
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
Consumers are looking for the ability to bundle the products they want in a fashion unique to each individual, and the Web will provide this capability .... We believe that vertical portals will do the best View Details
Keywords: by Lynda M. Applegate
- 21 Feb 2005
- Research & Ideas
The VC Quandary: Too Much Money
narrow sub-sectors, companies designing very specific types of software, for example. "You'll get market fragmentation and specialization," he said. "Software-only (funds) turned out to be a... View Details
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
the sponsorship of Adams, and armed with funding from XTV, Domit got the opportunity to develop his strategy outside Xerox's internal development units. Domit became the CEO of AWP, which gave him the resources to turn the... View Details
Keywords: by Henry Chesbrough
- 30 Dec 2013
- HBS Case
HBS Cases: What Warren Buffett Saw in Newspapers
industry," he explains, "you have to make a bet on the future: Do you have a viable business strategy, and if so, is it one of growth, of maintenance, or of decline? Given your beliefs about the future, you then need to View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
might be taken in admissions to sort out the "bad apples," the primary responsibility of business schools is to provide a place where ethics and values can be discussed by all, rather than just those clearing some admissions... View Details
Keywords: by James Heskett
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key principles of The Toyota Way,... View Details
- 02 Jul 2001
- Research & Ideas
Ray A. Goldberg
concerns." Discussing these matters recently, Goldberg displays the same high level of energy and determination that have been his hallmarks throughout his life. Born and... View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
December 16, 2020. Summing up last month’s column My column last month about job training inequality and economic growth sparked many insightful comments about the role of markets as arbiters of fairness... View Details
Keywords: by James Heskett
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
market is in its infancy, there is already disagreement over the appropriate level of regulation” The growth is also driven by ways in which alternative lenders are innovating in small business lending, particularly in terms of simplicity... View Details
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever... View Details
Keywords: Re: James L. Heskett
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
commitments. Second, depletion of existing natural resources means firms will have to develop resources in increasingly remote locations subject to higher levels of sovereign risk such as Chad and... View Details