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- All HBS Web (1,659)
- Faculty Publications (373)
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
the case about the trustworthiness of online reviews. It’s remarkable that 85 percent or so of people would make a purchase after reading online reviews. A: Yes. It turns out that if you think about it from a consumer standpoint: what are the available options of View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
education experts concerning her organization's mission and effectiveness. Provides information on the leadership development of the protagonist, tracing her youth and education and the process of launching Teach for America. Raises... View Details
Keywords: Sean Silverthorne
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
You, our readers, are especially hungry for information about individual leadership, according to a tally of the most-read feature stories and faculty working papers over the past year, half of which focused either on how to be a better... View Details
Keywords: by Staff
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
traditional means such as raises and team outings. Uncertainty around the pandemic itself, and its effect on industries and governments, have increased people’s comprehension and defensive drives. The implicit, almost unconscious ways we get View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
traditional means such as raises and team outings. Uncertainty around the pandemic itself, and its effect on industries and governments, have increased people’s comprehension and defensive drives. The implicit, almost unconscious ways we get View Details
- Web
Manuscript Collections - A Chronicle of the China Trade
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in... View Details
- 02 Feb 2016
- First Look
February 2, 2016
for rigorous accounting research. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50473 forthcoming Proceedings of the National Academy of Sciences of the United States of America Hiding Personal Information Reveals the... View Details
Keywords: Sean Silverthorne
- March 2023
- Teaching Note
Sustainability Reporting at Dollar Tree, Inc.
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 122-044. The case discusses the ESG strategy of Dollar Tree Inc., a U.S. Fortune 500 company in the deep discount retail industry and the shareholder pressure faced by the company. In 2022, the company faced a shareholder resolution from... View Details
Keywords: ESG; Sustainability; Shareholder Activism; Dollar Tree; Sustainability Reporting; ESG Reporting; Board Of Directors; Shareholder Engagement; GHG; Environmental Accounting; Integrated Corporate Reporting; Trends; Communication; Announcements; Voting; Environmental Management; Climate Change; Environmental Sustainability; Values and Beliefs; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governing Rules, Regulations, and Reforms; Policy; Reports; Business or Company Management; Risk Management; Corporate Social Responsibility and Impact; Outcome or Result; Strategic Planning; Business and Stakeholder Relations; Situation or Environment; Opportunities; Civil Society or Community; Social Issues; Public Opinion; Strategy; Adaptation; Alignment; Business Strategy; Corporate Strategy; Value Creation; Retail Industry; United States; Virginia
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
marketing of pottery, I could go back to the few 18th-century newspapers in Britain; when I am chasing Abraham Lincoln down for the book I am currently writing, I can gather rich information from newspapers of his era. So the Times... View Details
- 22 May 2007
- First Look
First Look: May 22, 2007
ten hours of the crisis. Amid the uncertainty of those first hours, the leadership team must make a range of decisions to orchestrate the company's response and manage the rest of its business. Describes the chaotic environment of a... View Details
Keywords: Martha Lagace
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
environments differently than those pursuing traditional closed strategies. This chapter considers these strategies together highlighting similarities and differences between platform, open/user innovation, and ecosystem strategies. We... View Details
Keywords: Sean Silverthorne
- 25 Apr 2017
- First Look
First Look at New Research, April 25
exiting shareholders receive fair value in MBOs. This article identifies four factors that create an unlevel playing field in that market check: information asymmetries, valuable management, management financial incentives to discourage... View Details
Keywords: Sean Silverthorne
- Web
1.11 Leaves of Absence | MBA
1.11 Leaves of Absence 1.0 Academic Information & Policies Whether voluntary or involuntary (as described below), students may be on one or more leaves of absence for no longer than five years in the aggregate, without the possibility of... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
was a source of stress for the system's stability. Today, banks are better capitalized, rely less on short-term wholesale funding, and make available much more detailed information about their portfolios, while the amount of "shadow... View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
If customers were unhappy, they reasoned, the product should be changed. Militant demands displaced an environment of mutual respect and shared learning. Needless to say, the practice of telling students they were customers was quickly... View Details
Keywords: by Robert Simons
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
School's residential feel explains why its grounds represent for students not just their weekday environment but also their nighttime and weekend environment. For students, the School is sometimes characterized as "a twenty... View Details
Keywords: Education
- 25 Sep 2007
- First Look
First Look: September 25, 2007
copper-mining company, widely considered to be one of the most professionally managed firms in South America in spite of the fact that it was 100% government-owned. A $10.5 billion company in 2005, Codelco faced the challenge of incorporating View Details
Keywords: Martha Lagace
- 03 Sep 2013
- First Look
First Look: September 3
promoting it a personal mission. Many had experienced what it was like to be an outsider, which gave them a deeper understanding of the barriers that women, in particular, face at work. The CEOs resoundingly agreed that an inclusive View Details
Keywords: Sean Silverthorne
- 17 Apr 2019
- News
Give It to Me Straight
all. I failed to create the kind of environment in which everyone would tell Bob what was really great about working with him, would give him real praise, meaningful praise and also the kind of environment... View Details
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
and the definitions of what you should be doing—tend to be masculine or male. And with those triggers present, if there's ambiguity about who should be claiming resources, well, the environment tells you who should be claiming more... View Details
Keywords: by Martha Lagace