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- All HBS Web
(2,571)
- People (7)
- News (476)
- Research (1,644)
- Events (16)
- Multimedia (6)
- Faculty Publications (654)
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- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of analysis and speculation over a View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are... View Details
Keywords: by Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
begins with 150-plus diverse teams working with global partners to develop new products and services. To help facilitate this process, faculty teach the concept of "design thinking," allowing students to generate ideas, quickly... View Details
- 11 Oct 2016
- First Look
October 11, 2016
to which citizens can see the often-hidden work that government performs. Across two studies using laboratory and field data, increasing operational transparency improved citizens’ views of and increased engagement with government. In... View Details
Keywords: Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
a friend likes a brand, in the offline sense. Taken together, five experiments and two meta-analyses (N > 14,000) suggest that turning “liking” into improved brand attitudes and increased purchasing by either consumers or their friends... View Details
Keywords: Sean Silverthorne
- 04 Apr 2022
- Research & Ideas
Tech Hubs: How Software Brought Talent and Prosperity to New Cities
They focused on utility patents, or new or improved useful products that grant the inventor exclusive commercial rights for up to 20 years. To qualify, patents needed to list at least one US inventor. What... View Details
Keywords: by Rachel Layne
- 13 May 2008
- First Look
First Look: May 13, 2008
What Deep Metaphors Reveal About the Minds of Consumers Authors:Gerald Zaltman and Lindsay Zaltman Publication:Harvard Business School Press, 2008 Abstract Why do advertising campaigns and new products often fail? Why do consumers feel... View Details
Keywords: Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of their day compensating for internal... View Details
Keywords: Carmen Nobel
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
will be opposed by some business interests, but making progress on such issues will improve society, and there is a growing recognition that business is not distinct from society. Healthier, more financially secure workers are more View Details
Keywords: by Dina Gerdeman
- 20 Nov 2007
- First Look
First Look: November 20, 2007
Research Agenda Author:Roberto Verganti Periodical:Journal of Product Innovation Management (forthcoming) Abstract Recent studies on design management have helped us to better comprehend how companies can apply design to get closer to... View Details
Keywords: Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
Workplace: Implications, Issues, and Insights for Future Research and Action,” with 28 other researchers. "Low-cost, light touch interventions can improve conditions for employees." The havoc the virus has wreaked on businesses worldwide... View Details
Keywords: by Dina Gerdeman
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
impact of these advances? A: One of the biggest impacts of this work has been the trend toward micro-targeting. A company may have millions of individual customers, but now each one receives a customized message for a customized product... View Details
Keywords: by Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
that advice seems to have limited usefulness. The chapter then reviews some common delineations of marketing and sales activities in companies and the implications. Finally, the chapter concludes with a sample of what B2B companies have done in their attempts to View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
disaster that killed over 1,000 factory workers in Bangladesh in 2013 highlighted to Western consumers the challenging conditions faced by the workers who made their clothes. Consumer pressure on Western retailers worked its way back up the supply chain to force View Details
- 19 Jan 2016
- First Look
January 19, 2016
Patient Outcomes in Cardiac Surgery By: Burt, Bryan M., Andrew W. ElBardissi, Robert S. Huckman, Lawrence H. Cohn, Marisa W. Cevasco, James D. Rawn, Sary F. Aranki, and John G. Byrne Abstract—We hypothesized that increased post-graduate surgical experience correlates... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
change initiatives-Predictability, Teaming and Open Communication, and Results Only Work Environment-that alter the structure and culture of work in ways that enable better work and better lives. August 2013 Tax Administration Review Randomized Tax Enforcement... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
organizations to overemphasize the potential for integration and synergy between a newly launched business and the core business. When disruptive technologies are first exploited, they are applied in new ways with new customers. Over time, as the new technology is... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
institutions? The answer, the authors argue, is yes. The key lies in market-creating innovations: products and services that speak to unmet local needs, create local jobs, and scale up quickly. Examples include MicroEnsure, which has made... View Details
Keywords: Dina Gerdeman
- 20 Dec 2016
- First Look
December 20, 2016
securities to retail investors. We focus on a large market of investment products targeted exclusively at households: retail-structured products in Europe. We hypothesize that banks strategically use View Details
Keywords: Carmen Nobel