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  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

information as well. For example, Yelp could include other publicly available information about restaurants." Expanding on this research, Luca is working with HBS Assistant Professor Benjamin Edelman to put a framework around... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

prudent temperaments while others flourish in the hands of risk takers. Brands thrive when there's a close fit between process and corporate temperament. This explanation, I believe, will provide the framework for understanding Triarc's... View Details
Keywords: by John Deighton; Food & Beverage
  • Web

Competitiveness of States & Regions - Institute For Strategy And Competitiveness

HBS ISC Competitiveness & Economic Development CED Competitiveness & Economic Development Frameworks & Key Concepts Research & Applications Research & Applications Research & Applications National Competitiveness Strategies for... View Details
  • 11 Oct 2011
  • Working Paper Summaries

US Healthcare Reform and the Pharmaceutical Industry

Keywords: by Arthur Daemmrich; Pharmaceutical; Health
  • 2025
  • Working Paper

Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure

By: Jason Milionis, Jens Ernstberger, Joseph Bonneau, Scott Duke Kominers and Tim Roughgarden
We introduce the first formal model capturing the elicitation of unverifiable information from a party (the "source") with implicit signals derived by other players (the "observers"). Our model is motivated in part by applications in decentralized physical... View Details
Keywords: Mathematical Methods; Infrastructure; Information Infrastructure
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  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

needed. On the Brink of Utopia, by authors Thomas Ramge and Rafael Laguna de la Vera, and with a foreword written by Nobel Laureate Stefan Hell, offers just that—a new and coherent framework for fostering breakthrough innovations for... View Details
Keywords: Publishing Industries (except Internet); Information
  • 02 Aug 2022
  • Blog Post

From HBS to Cutting-Edge Tech

would be a lot more effective if I were equipped with frameworks and tools from a formal business education. Why Harvard? I wanted to go to a school that prepares generalists, invites dialogue in the class, and attracts truly diverse... View Details
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

others. But it got to decide which components to "expose," and which to keep hidden, providing a mechanism through which its core intellectual property could be protected. As the company expanded, Microsoft formalized this component View Details
Keywords: by Sean Silverthorne
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

Most of us tend not to think of capitalism as a moral system. The prevailing view of the free market, among laypeople and economists alike, is that it's one step removed from the law of the jungle. But the fact is that capitalism has always had an explicit moral View Details
Keywords: by Michael Blanding
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

discrimination, you might be creating a blind spot." A manager’s toolkit for platform design The first step to building inclusive online platforms, says Luca, is for designers and decision-makers to recognize the potential for discrimination to occur. Luca and... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 21 May 2021
  • Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

values taught in this class within the firm. In these HBS courses and in the work you have pursued, you have gained perspective on ESG frameworks and their application to the markets in Asia. Can you provide an example of how you’ve... View Details
  • December 2022
  • Article

I Don't 'Recall': The Decision to Delay Innovation Launch to Avoid Costly Product Failure

By: Byungyeon Kim, Oded Koenigsberg and Elie Ofek
Innovations embody novel features or cutting-edge components aimed at delivering desired customer benefits. Oftentimes, however, we observe the need to recall new products shortly after their introduction. Indeed, a firm may rush an innovation to market in an attempt... View Details
Keywords: Innovation Management; Innovation And Strategy; Product Development Strategy; Product Introduction; Quality Control; Product Recalls; Game Theory; Market Timing; Innovation Strategy; Product Launch; Product Development
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  • March–April 2023
  • Article

Market Segmentation Trees

By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market... View Details
Keywords: Decision Trees; Computational Advertising; Market Segmentation; Analytics and Data Science; E-commerce; Consumer Behavior; Marketplace Matching; Marketing Channels; Digital Marketing
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  • September 2017 (Revised February 2018)
  • Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta
Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details
Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East
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  • 2007
  • Report

Competitiveness at the Crossroads: Choosing the Future Direction of the Russian Economy

By: Michael E. Porter and Christian H.M. Ketels
The report synthesizes, interprets, and draws implications about Russia's economic progress, applying the Porter competitiveness framework. It is part of a Strategic Audit of the Russian Federation, a broader set of research activities coordinated by CSR to provide a... View Details
Keywords: Macroeconomics; Microeconomics; Globalized Economies and Regions; Policy; Business and Government Relations; Competitive Strategy; Competitive Advantage; Russia
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  • 01 May 2025
  • HBS Seminar

Dan Iancu, Stanford Graduate School of Business

  • Profile

Madison McIlwain

one piece of advice to prospective students, what would it be? Keep a journal of your thoughts and actions amidst complex work dynamics. You may want to look back at those vignettes through the lens of the new frameworks you're learning... View Details

    Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

    In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very... View Details

    • 04 Nov 2009
    • What Do You Think?

    What is the Role of Government Vis-à-Vis Capitalism?

    Scott, " government by the people is no assurance that it is for the people. For the market frameworks of a capitalist society to best balance societal costs and benefits [p]olitical leaders working through the political institutions... View Details
    Keywords: by Jim Heskett
    • Web

    Participating Institutions - Institute For Strategy And Competitiveness

    HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses Participating Institutions Participating Institutions Legend New MOC Affiliate Universities in current year Established MOC... View Details