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- All HBS Web
(2,033)
- People (2)
- News (321)
- Research (1,529)
- Events (2)
- Multimedia (4)
- Faculty Publications (910)
- 25 Aug 2022
- News
Labs Enable Large-scale Research
is conducted at the School. The labs will drive foundational and applied research in six topical areas that address key business and societal challenges of the new digital world. Faculty members from across Harvard, serving as principal investigators, set the vision... View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
well as to large community groups and their members. In his role, McClain will design capital products, and identify and negotiate agreements with capital partners who provide fairly priced funds for BrightUp’s users. He will also manage the View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details
Keywords: Re: Multiple Faculty
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
experts have deemed this approach inadequate. As Pankaj Ghemawat notes: The emphasis on folding non-market considerations into the analysis of market relationships tends to focus on the effects of non-market variables . . . at the expense... View Details
- 01 Sep 2011
- News
Water for Life
sustainability and CSR in addressing customer needs and building trust with the communities we serve. However, we have to make sure that our CSR programs are strategic to our business objectives, especially since we are operating in a... View Details
- 08 Jul 2014
- First Look
First Look: July 8
Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are... View Details
Keywords: Carmen Nobel
- Profile
Joseph Blair
on traditional energy, particularly on the intersection of energy and politics.” In his FIELD 2 project in Chennai, India, Joe and his teammates “worked on Microsoft’s brick-and-mortar retail concept for India. We ran focus groups,... View Details
- 13 Mar 2018
- First Look
March 13, 2018
systematically examined. This contempt for business groups in mature market settings stands in sharp contrast to the intensive research that has been conducted on other major models of large modern enterprises in those economies, such as functionally organized firms... View Details
Keywords: Sean Silverthorne
- 06 May 2008
- First Look
First Look: May 6, 2008
series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental customers over a period of four... View Details
Keywords: Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
pharmaceutical sales teams in Belgium and sports teams in Canada. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to others-can produce measurable benefits for employees and... View Details
Keywords: Sean Silverthorne
- 03 Aug 2017
- Blog Post
“I Can Acquire Important Skills, But Also Gain the Big Picture Perspective of a Founder.”
protagonists in cases he admired. To his surprise, “They were all very responsive – most of them wrote back in twenty-four hours.” By the spring, he knew he wanted to eliminate high-tech ventures from his list and focus on B2C... View Details
Keywords: Entrepreneurship
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
York, which is great for customers but also means that even some businesses with solid reputations on Yelp can be hard for people to discover,” Luca says. Dai adds: “Going into the project, we weren’t sure exactly what to expect, but our... View Details
- 01 Jun 2013
- News
School of Hard Knocks
Collegiate Research Services, designed to help all students, including disadvantaged minorities and the first-generation college bound. Over time, my initial focus on students has evolved into a larger mission: helping organizations build... View Details
- 26 Jan 2024
- Blog Post
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective
their venture capital team. Interns contribute to one of four focus areas: growth stage (Series B+), early stage (pre-Seed - Series A), climate (Series B+, with a focus on energy and mobility), or media and... View Details
Keywords: Nonprofit / Government
- 25 Feb 2025
- Blog Post
Making a Broader Impact with Multiple Disciplines: Santosh Iyer (MBA 2020)
beyond human capability. I focus on commercializing science and building businesses around these transformative technologies to democratize access to high-quality surgical care for billions worldwide. My fascination with robotics and... View Details
- September 2023 (Revised September 2023)
- Supplement
On
By: Ramon Casadesus-Masanell, Karolin Frankenberger, Sascha Mader, Jordan Mitchell and Karen Elterman
Slides to support the teaching of the On case, 723-430. On is a premium performance running shoe company founded in Switzerland in 2010. The company rapidly gained traction through its unique CloudTec cushioning technology, its innovative midsole plate called the... View Details
Keywords: Brands and Branding; Business Growth and Maturation; Business Model; Business Startups; Business Strategy; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customer Focus and Relationships; Customer Satisfaction; Digital Marketing; Disruptive Innovation; Distribution Channels; Entrepreneurship; Environmental Sustainability; Global Strategy; Initial Public Offering; Innovation and Invention; Innovation Strategy; Market Entry and Exit; Marketing Strategy; Product Design; Product Development; Product Marketing; Social Media; Strategy; Supply Chain Management; Technological Innovation; Apparel and Accessories Industry; Consumer Products Industry; Manufacturing Industry; Retail Industry; Sports Industry; Europe; Germany; Switzerland; United States
- 26 Jul 2011
- First Look
First Look: July 26
and benefits and that bundled legislation is valued more than the sum of its parts. Study 2 shows this finding stems from a diminished focus on losses and heightened focus on gains. Study 3 extends our... View Details
Keywords: Sean Silverthorne
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
incentives and trained salespeople to focus on doing what was best for the customer rather than push a particular product to earn a commission. Other organizations have changed processes to enable... View Details
- 13 Jul 2010
- First Look
First Look: July 13
infrastructure ITG had constructed to support clients with customized software tools and technical support had grown well beyond sustainable levels. With his management team, Gasser had developed a two-part response to the challenge: a... View Details
Keywords: Martha Lagace
- 01 Dec 2016
- News
Case Study: Sweat the Technique
opportunity to grow and engage its user base by tapping into data and analytics and could add value to Nix in the eyes of prospective acquirers. Should Nix stay the analog course, make the transition to digital, or split limited resources between both paths? The... View Details
Keywords: Dan Morrell