Crisis Management - Publications - Faculty & Research

June 2025
Case

Transforming a Titan (A)

Dimitri Papalexopoulos, fourth-generation CEO of TITAN Cement, must decide whether to keep leading the 120-year-old, family-controlled firm or hand the reins to new management. Over 26 years he has turned TITAN from a domestic player into an internationally diversified... View Details

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27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Crisis or Opportunity? Psychological Science Ayse Yemiscigil, A.V. Whillans, and N. Powdthavee “Does retirement lead to an existential crisis or present an opportunity to experience a renewed sense of... View Details

01 Sep 2009
News

Consumer Finance Makes HBS Debut

in the economic crisis that hit last fall. Howell and I have been working on these issues for a decade. With the economic crisis, the issues of household debt, retail financial services, and regulation in this sector came to the fore. But... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance

November 2012
Teaching Note

On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)

By: Sandra J. Sucher and Clayton S. Rose

Teaching Note for On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 HBS case 311-029. View Details

Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry

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01 Dec 2019
News

Regional Alumni Events Address Climate Change

these events will lead to meaningful discussions that eventually evolve into real-world impact.” The event also gave Chan the opportunity to connect with panelist Michael Ellis, a managing director at Inherent Group, an ESG... View Details

Keywords: Jen Myers

January 2010 (Revised April 2010)
Case

Google in China (A)

By: John A. Quelch

In January 2010, Google threatened in a public statement to stop censoring its search results on its google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government? View Details

Keywords: Crisis Management; Market Entry and Exit; Business and Government Relations; Internet and the Web; Information Technology Industry; China

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11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young firms are often willing to... View Details

Keywords: by Rachel Layne

06 Jun 2013
Op-Ed

How to Do Away with the Dangers of Outsourcing

Staffing, risks, benefits, and regulatory compliance are all increasingly externalized, most often to parts of the world where need routinely trumps prudence. Rather than manage their own corporate assets, CEOs and other top executives of... View Details

Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

difficult question, How are we going to make good on those promises? Pensions are a costly legacy for many companies. Photo: iStockPhoto The question is particularly urgent now, says Viceira, who teaches in the area of investment View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

Management Badaracco started by researching the experience of entrepreneurs-figuring that if anyone knew what it meant to struggle it was those who started small businesses, half of which fail within the first year. In the wake of the... View Details

Keywords: by Michael Blanding

July 2002 (Revised August 2002)
Case

Washington Hospital Center (B): The Power of Insight

By: Rosabeth M. Kanter and Michelle Heskett

Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change... View Details

Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Adoption; Health Industry; District of Columbia

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Educators

20 Apr 2020
News

To Build Connection in Quarantine, Clubs Go Virtual

look at this from a crisis management perspective. Our HBS training prepares us for this. I want to give a merged medical and management perspective and talk about best... View Details

Keywords: Margie Kelley

July 2020
Case

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

By: Rosabeth Moss Kanter and Joyce J. Kim

Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its... View Details

Keywords: Health Pandemics; Social Issues; Crisis Management; Global Range; Mission and Purpose; Education; Education Industry; Media and Broadcasting Industry

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August 2010 (Revised September 2010)
Case

Paul Bremer at the Coalition Provisional Authority in Iraq

By: Robert Steven Kaplan and Nicholas Henri Taranto

Since becoming the President's envoy responsible for post-war Iraq, Paul Bremer endured many sleepless nights, struggling with the decision of how to hand over sovereignty to the Iraqi people. Despite daily assassination attempts, tribal warfare, growing violence, and... View Details

Keywords: Government Administration; International Relations; National Security; Leadership; Crisis Management; Iraq; District of Columbia

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01 Sep 2011
News

MBA 101: HBS Commencements Pass the Century Mark

“Don’t wait for a crisis to do something amazing with your life. Ask yourself today, how can I make a difference?” Giusti’s remarks were preceded by those of student speaker Jacquie Sandberg (MBA ’11) and by the hon-oring of five faculty... View Details

Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services

25 Oct 2011
News

Who Will Replace Knowledge Workers?

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

01 Oct 2021
News

Marking 10-Year Connection with Japanese Earthquake Region

With the help of HBS’s Japan Research Center, Professor Hirotaka Takeuchi hosted a virtual reunion to mark the 10-year anniversary of an annual Immersive Field Course in Japan. A decade ago, a group of 22 MBA students from Japan asked Professor of View Details

Web

Turnarounds and Transformation - Course Catalog

business executives, investors, and/or consultants. First, it would be of interest to those who at some point in their career see themselves as a CEO or senior manager potentially leading a troubled enterprise (small, medium, or large)... View Details

01 Mar 2017
News

In My Humble Opinion: Arunma Oteh (MBA 1990)

appointment as director general of Nigeria’s Securities and Exchange Commission. MORE The Amazing Life of One of America’s Earliest Black, Female Entrepreneurs MORE The Amazing Life of One of America’s Earliest Black, Female Entrepreneurs Today, Oteh and her World Bank... View Details

Keywords: Julia Hanna

June 2012
Case

Perfect Storm over Zurich Airport (A) (Abridged)

By: Michael L. Tushman and Carin-Isabel Knoop

Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details

Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry

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