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- All HBS Web
(2,832)
- People (12)
- News (872)
- Research (1,443)
- Events (12)
- Multimedia (10)
- Faculty Publications (790)
- Forthcoming
- Article
Comparing the Value of Perceived Human Versus AI-Generated Empathy
By: Matan Rubin, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg and Anat Perry
Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details
Rubin, Matan, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg, and Anat Perry. "Comparing the Value of Perceived Human Versus AI-Generated Empathy." Nature Human Behaviour (forthcoming). (Pre-published online June 30, 2025.)
- 30 Mar 2022
- News
Giving Hope and Comfort
sourcing these vital products in the face of inflation and snags in the supply chain. About 25 percent of Hope and Comfort’s inventory comes through direct donations—from corporations, from hygiene drives hosted by schools, religious organizations, and View Details
- November 2017 (Revised September 2020)
- Case
Miami's Tech Future (A): Twenty-first Century Changes and Challenges
In the decade starting in 2000, a new mayor focused on infrastructure and leadership from a foundation investing in arts and culture helped the Miami region transform and attract younger people to a newly vibrant central city and arts district. In 2011, the Knight... View Details
Keywords: Change; Leadership; Business and Community Relations; Strategic Planning; Technology Industry; Miami; Florida
Kanter, Rosabeth Moss. "Miami's Tech Future (A): Twenty-first Century Changes and Challenges." Harvard Business School Case 318-033, November 2017. (Revised September 2020.)
- 01 Mar 2003
- News
Inside the Revolution
“This is where the action is, in the zeroes and the ones.” While the kids lean forward to catch his next act, Enriquez projects on a screen an image filled with 1s and 0s. “This is digital code, the most powerful language in the world,” he tells the class. “It allows... View Details
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
it was doing for ICE in a January blog post. Microsoft’s Azure Government software allows organizations to move operations and processing to the cloud. Employees: Use technology for good On June 19, an open letter was posted on... View Details
- 01 Mar 2012
- News
Images of Occupy
Bradley Photo courtesy August Bradley A Los Angeles–based fashion and corporate photographer and filmmaker, August Bradley (MBA 1997) also specializes in evocative conceptual photo tableaus that owe much to childhood hours spent in his mother’s portrait photography... View Details
- May 2014 (Revised July 2016)
- Case
RCA: Color Television and the Department of Justice (A)
By: Willy C. Shih and Gregory Dieterich
This case examines the early history of the color television receiver market and the global consequences of an historic 1958 consent decree with the U.S. Department of Justice that opened RCA's patents to licensing by domestic competitors royalty-free. This externality... View Details
Keywords: Intellectual Property; Patents; Rights; Business Strategy; Competitive Strategy; Corporate Strategy; Business History; Information Technology; Information Infrastructure; Communications Industry; Communications Industry; Communications Industry; United States; Japan
Shih, Willy C., and Gregory Dieterich. "RCA: Color Television and the Department of Justice (A)." Harvard Business School Case 614-072, May 2014. (Revised July 2016.)
- 24 Mar 2017
- News
Personalizing the Path to Professional Success for Women
Many women hit a point in their career unsure which path to take or even how to move ahead. Lisa Skeete Tatum (MBA 1998) has designed what she calls the ideal “playbook” with Landit, a technology startup that offers a personalized career... View Details
- 01 Jun 2022
- News
'Rooted' In Innovation
include a mechanical engineering degree from MIT and patented novel technologies for self-driving vehicles. “But I don’t want to just make an app that delivers Instacart items five seconds sooner. My career vision is to tackle difficult... View Details
Keywords: Deborah Blagg
- 24 Apr 2014
- News
Leaning in for a more equitable world
In her 2013 bestseller, Lean In: Women, Work, and the Will to Lead, Sheryl Sandberg (AB 1991, MBA 1995) encourages women to be ambitious in their personal and professional lives, and to confront the external and internal barriers to success. The book has launched a... View Details
- 15 Nov 2024
- News
Driving Change
Speaking to nearly 700 alumni at the Women’s Leadership Summit last week, HBS Professor Robin Ely addressed both current and emerging challenges facing women in leadership roles, while emphasizing the critical importance of continued progress. “Today, we face a fresh... View Details
- September 2020
- Teaching Note
Miami's Tech Future (A): Twenty-first Century Changes and Challenges
By: Rosabeth Moss Kanter and Joyce J. Kim
In the decade starting in 2000, a new mayor focused on infrastructure and leadership from a foundation investing in arts and culture helped the Miami region transform and attract younger people to a newly vibrant central city and arts district. In 2011, the Knight... View Details
- 17 Mar 2016
- News
The 124-Year-Old Startup
Fifteen years after taking over the top spot from “Neutron Jack” Welch, Jeff Immelt (MBA 1982) talks to Bloomberg Businessweek for a wide-ranging consideration of his tenure at the $122 billion giant, including the company’s latest retooling as a software startup... View Details
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
become the dominant player on the Web, Microsoft announced that it would follow Netscape's lead in supporting all popular Internet protocols (i.e., the rules computers use to communicate with one another on the Internet), even when they... View Details
Keywords: by Daniel Penrice
- December 2003 (Revised February 2004)
- Case
Scott Lawson's Dilemma
By: Thomas R. Piper
The head of SysCom's test equipment division is concerned about how to answer employee and customer questions concerning the possible sale or liquidation of the division. The consequences of alternative approaches (full transparency vs. strong optimism and reassurance)... View Details
Keywords: Business Exit or Shutdown; Interpersonal Communication; Business Divisions; Corporate Governance; Ethics; Technology Industry; Technology Industry
Piper, Thomas R. "Scott Lawson's Dilemma." Harvard Business School Case 204-107, December 2003. (Revised February 2004.)
- 13 Jun 2018
- News
TEDx Talk
- 25 Aug 2022
- News
Case Study: Sound Check
Illustration by Neil Webb Illustration by Neil Webb Josh Hoffman-Senn (MBA 2019) and fellow cofounder of LS, Jimmy Pemberton, launched their initial digital toolkit in 2021, after seeing fellow musicians search out supplemental income while venues were shut down and... View Details
- Profile
Stephen Temple
continuing to work in the technology space, either advising clients or as an entrepreneur himself. But he believes the path is as important as the goal. “It’s not about how far you’ve come at any given point,” he says, “but enjoying the... View Details
- 01 Dec 2013
- News
14 for '14
author detailing his current four-year journey through all 54 African countries at Africa54.com "Consumers will acquire a greater appreciation of targeted, personal marketing. A growing number of advertisers will embrace online marketing View Details
- March 2024
- Supplement
Teamworks: Tackling a Forecasting Fumble (B)
By: N. Louis Shipley, Stacy Straaberg and Tom Quinn
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Valuation; Technology Industry; Technology Industry; United States; North Carolina
Shipley, N. Louis, Stacy Straaberg, and Tom Quinn. "Teamworks: Tackling a Forecasting Fumble (B)." Harvard Business School Supplement 824-148, March 2024.