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Show Results For
- All HBS Web
(1,780)
- People (2)
- News (583)
- Research (978)
- Events (3)
- Multimedia (13)
- Faculty Publications (304)
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
CEO and his team. Q: What caused the failure of Alpha's first attempt at a customer service initiative in the early 1990s? A: Initially, the first CSE [Customer Service Enhancements] initiative was not a failure. It did lead to some... View Details
Keywords: by Martha Lagace
- 17 Aug 2010
- First Look
First Look: August 17
trading and investing being particularly controversial. We focus on the role of banks in the private equity market. We show that bank-affiliated private equity groups accounted for a significant share of the private equity activity and... View Details
Keywords: Martha Lagace
- 28 May 2019
- News
A More Perfect Union
we have this web of doers. The business model is very much like the network-based mobilization that we see in the tech world. This is not a top-down organization. Everyone owns it. One of our founding members, for example, is Gisel Kordestani (MBA 2003), who is View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March 29, 2018 Harvard Business... View Details
Keywords: Sean Silverthorne
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain imprint—all of which influence future decision makers.... View Details
Keywords: by Mallory Stark
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
1997, CEO Cor Boonstra abolished the geographic dimension of the matrix as a way of forcing the organization to align itself around global product divisions. Given this long and sometimes painful history, it would be unrealistic for... View Details
Keywords: by Pankaj Ghemawat
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
what's driving local firms. Several CEOs have asked us why we emphasize the role of institutional intermediaries and ignore industry factors. They argue that industry structure, such as the degree of... View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
“steeped-in-tradition” background that Willis, hired by Wimbledon in 2012 and promoted to Head of Digital and Content in 2015, had to figure out the proper role for digital and social media at Wimbledon. The motivation behind the push... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- News
Local Hero
San Francisco. Following a subsequent job at Westinghouse Broadcasting headquarters in New York, in 1989 he became assistant to the chairman and CEO of CBS, Laurence Tisch. During a “fascinating” three years with Tisch, Baer became... View Details
- 11 Mar 2014
- First Look
First Look: March 11
draws on theories of entrepreneurship and history to explore the ways in which historical processes play an integral role in entrepreneurship. It builds off the plea by Joseph Schumpeter for an active exchange between historical... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
The various components of a channel (whether within a supplier or within a third-party vendor) may be able to improve operations by taking advantage of new technologies, but usually there is no one at the helm guiding the activities of the entire channel. View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
University of Hong Kong: Bridging East and West In the early 20th century, the University of Hong Kong (HKU) was established in order to serve as a bridge between mainland China and the British Empire. As an elite institution in the 21st century, HKU continued its... View Details
Keywords: Sean Silverthorne
- 16 Sep 2008
- First Look
First Look: September 16, 2008
benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of... View Details
- 01 Mar 2011
- News
Making Their Way
for any big company that would have me. I had no particular interest in trains or railroads, but the Chessie System happened to be hiring at the time.” Chessie and the Seaboard System Railroad combined to become CSX in 1986. In 2003, Ward became chairman, president,... View Details
- 20 May 2014
- First Look
First Look: May 20
Hellenic Bottling Company) and the role of regulation in integrated reporting (Anglo-American). Download working paper: http://ssrn.com/abstract=2388716 Information Technology and the Distribution of Inventive Activity By: Forman, Chris,... View Details
Keywords: Sean Silverthorne
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
giver-receiver interactions—are resource-allocation decisions that also contribute to the social meaning of help. These findings illuminate the theoretical and practical overlap between helping and external leadership in knowledge-intensive project work as well as the... View Details
Keywords: Sean Silverthorne
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO, he also had no experience in the rapidly evolving... View Details
- 31 Jul 2012
- First Look
First Look: July 31
Authors:Kathleen L. McGinn and Katherine L. Milkman Publication:Organization Science (forthcoming) Abstract We investigate the role of workgroup sex and race composition on the career mobility of professionals in "up-or-out"... View Details
Keywords: Carmen Nobel
- 20 Oct 2009
- First Look
First Look: October 20
Shareholders Using a Geographic Instrument Authors:Bo Becker, Henrik Cronqvist, and Rüdiger Fahlenbrach Abstract Large shareholders may play an important role for firm performance and policies, but identifying this empirically presents a... View Details
Keywords: Martha Lagace