lessons - Publications - Faculty & Research

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

for advertising, he told his colleagues that the Web "makes an enormous amount of sense for certain categories of advertisers. But we're never going to be out there selling Internet ads for Pampers." Less then twelve months later, Pampers had become one of... View Details

Keywords: by Susan Young

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

diverse urban charter school were at first frustrated in their attempts to connect with and socialize students, but learned valuable lessons about asking questions and sharing information about themselves to break down barriers. The paper... View Details

Keywords: by Julia Hanna

18 Apr 2000
Research & Ideas

Learning in Action

Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details

Keywords: by David A. Garvin

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

into the economy to maintain low interest rates, supporting business growth and lower borrowing costs—help? Should we be surprised that economic growth, at least in terms of how we measure it, increased without attendant inflation? Did we learn some economic View Details

Keywords: by James Heskett

05 Sep 2014
News

Keeping Education in Check

lessons he brought to Bronx Community Elementary School 70. (The children went on to win the state championship, but they also started to perform better in the classroom.) Together, MacEnulty and Berman headed to South Africa and began to... View Details

Keywords: Maureen Harmon

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

witnessed? A: There is a fruitful dialogue underway between people negotiating business, legal, and financial deals and their international counterparts faced with life-and-death negotiating challenges. Each group can learn important View Details

Keywords: by Martha Lagace

Web

U.S. Steel | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Exhibition Homepage Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion The Intersection of Public Relations and Photography Documenting the Wartime Effort Labor Practices Post-war PR Campaigns Reaching Wide Audiences... View Details

08 Feb 2021
Book

How to Make the World Better, Not Perfect

one small way he could do his part, according to his new book Better, Not Perfect: A Realist’s Guide to Maximum Sustainable Goodness. In the book, Bazerman shares lessons from his own experiences and provides practical advice to help... View Details

Keywords: by Michael Blanding

Web

HBS - Financials | Supplemental Financial Information

editorial section of the HBP website features motivational lessons and practical insights on a range of topics. Revenue from Corporate Learning declined 7 percent from the prior year. As a result of COVID-19, many corporate clients... View Details

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

original price of the clock from $50 to $39 in order to spur sales, knew she needed to extend the existing product line or venture into new product categories in order to grow the company successfully. "This is another lesson for... View Details

Keywords: by Carmen Nobel; Consumer Products

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

originally appeared in the Harvard Gazette. You Might Also Like: Team Success Starts with the Individual—and with Love What Actually Draws Sports Fans to Games? It's Not Star Athletes. Lessons from the NFL: Virtual Hiring, Leadership,... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

from their experiences, managers need to reflect on and consolidate the lessons of those experiences. To change and grow, they must be prepared to engage periodically in introspection—to collect feedback on and analyze their behavior,... View Details

Keywords: by Linda Hill

01 Dec 2022
News

Future Vision

Illustration by PJ Loughron Illustration by PJ Loughron How has your experience as Dean of the School differed from your experience as a member of the faculty? Being on campus and engaging with faculty, staff, and students is something I have done for many years, and... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

know,” gracefully and humbly when all eyes were on me was a much bigger lesson than previous cold calls in which I knew the answer. How do you think learning through the case method will help you in your future endeavors?The case method... View Details

23 Aug 2006
Op-Ed

The Real Wal-Mart Effect

company to be "more like Target"—that is, more differentiated—even though this move doesn't fit particularly well with Wal-Mart's existing locations or capabilities. Lessons From The Past History also provides perspective on the... View Details

Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

college degree. Incentives and measurement will also play an important role in understanding the success of training efforts. If college-focused programs aspire to support employment outcomes, labor market outcomes must become a key metric of success. These View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

That happened partly due to advances in refrigeration cases, but largely thanks to innovations in cellophane. What you don’t know about meat coloration chemistry might surprise you Hisano explains the situation with a brief chemistry View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

16 Sep 2020
Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

with my brother towards our goal of making sure this isn’t just a moment for racial justice, it’s a movement,” said Kevin. The Future of ARF In addition to the support of a strong network, Kenneth and Kevin are also taking lessons from... View Details

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

He recalls this moment in his new book, Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin’ Donuts. “Up until that point,” he writes, “the only thing I had managed were a couple of donut shops—replacing... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

Founders would be wise to take a lesson from Apple, which tests products in small batches to figure out what might go wrong, then tweaks the design accordingly. “Before a high-stakes product launch, Apple will do small manufacturing test... View Details

Keywords: by Rachel Layne

Publications