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  • All HBS Web  (2,480)
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    • Multimedia  (11)
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  • 10 Jun 2014
  • First Look

First Look: June 10

diverged from their American counterparts in using public relations strategies not only to contain fallout from criticism, but also as opportunities for changes in corporate culture aimed at promoting a... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

consumers' identification with the brand, 2) greater for consumers who strongly self-identify as underdogs, 3) stronger when consumers are purchasing for themselves vs. others, and 4) stronger in cultures in which underdog narratives are... View Details
Keywords: Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

financial goals over time—specifically, how organizations set goals, structure activities, select members, and socialize those members. In my own research, I see that these four pillars both shape and are shaped by the culture of the... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

and regulation of insurance markets, including the interaction between consumer choice difficulties or biases and adverse selection. We then document evidence on consumer mistakes in health-care utilization and treatment choices, especially in response to View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

accelerated sharply in the U.S. economy. In this paper, we identify several other industry-level changes that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT). We... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

retail trading areas. We hypothesize two effects, cannibalization and complementarity, and conjecture that the magnitude of these effects may change over time and may differ between the catalog and online channels. We find that opening... View Details
Keywords: Martha Lagace
  • 13 Nov 2012
  • First Look

First Look: November 13

on Balanced Scorecard Commentaries Author:Robert S. Kaplan Publication:Journal of Accounting & Organizational Change 8, no. 4 (2012) Abstract This paper provides the author's insights about five papers written in this volume about his... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong culture and a commitment to fairness and social responsibility. As IBM entered its... View Details
Keywords: Martha Lagace
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