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Publications

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  • All HBS Web  (2,338)
    • People  (4)
    • News  (602)
    • Research  (1,488)
    • Events  (3)
    • Multimedia  (11)
  • Faculty Publications  (836)

Show Results For

  • All HBS Web  (2,338)
    • People  (4)
    • News  (602)
    • Research  (1,488)
    • Events  (3)
    • Multimedia  (11)
  • Faculty Publications  (836)
← Page 72 of 2,338 Results →
  • 01 Dec 2018
  • News

Research Is the Foundation

span more languages, geographies, and cultures than ever, requiring workers to communicate effectively to deliver results. I wanted to understand how a radical language change can bridge differences and... View Details
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • Portrait Project

Noah Brodsky

When I build my hotels I want them to capture the essence of each location—to extend culture and character from the community to the guests. Hotels that enhance our sense of being somewhere rather than being anywhere. And that leave... View Details
  • 28 Feb 2025
  • News

Joy to the World

fitness. So mindfulness, again from some of the research, they say that the happiest person in the world is someone who meditates a lot. You do see real changes in the way that the brain functions with meditation over time. And something... View Details
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

the culture of the organization." Waldrup puts it more strongly: "Providing more information without creating an atmosphere that allows people to use their judgement will only cause failure." Still others pointed out that... View Details
Keywords: by James Heskett
  • 01 Jun 2012
  • News

Alumni Book Briefs

By Invitation Only: How We Built Gilt and Changed the Way Millions Shop by Alexis Maybank and Alexandra Wilkis Wilson (both MBA 2004) (Portfolio) The founders of Gilt Groupe reveal how they built the web’s most famous fusion of high tech... View Details
Keywords: News, Library, Internet, and Other Services; Information; Clothing and Clothing Accessories Stores; Retail Trade
  • 25 Feb 2020
  • News

Action Plan: Just Breathe

corporate world when he was working his way up the ranks: mindfulness, stress resilience, sleep training, and emotional intelligence skills. “With ongoing change and disruption, the crisis business is now facing on a global scale is... View Details
Keywords: April White
  • July 2008 (Revised February 2011)
  • Supplement

Sanford C. Bernstein: The Fork in the Road (B)

By: Boris Groysberg and Geoff Eckman Marietta
Update on the (A) case. View Details
Keywords: Knowledge; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Competitive Advantage; Valuation; Financial Services Industry
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Groysberg, Boris, and Geoff Eckman Marietta. "Sanford C. Bernstein: The Fork in the Road (B)." Harvard Business School Supplement 409-008, July 2008. (Revised February 2011.)
  • April 2025
  • Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
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Joly, Hubert, Leonard A. Schlesinger, and Tom Quinn. "Thrivent: From Insurance Agents to Financial Advisors." Harvard Business School Case 325-047, April 2025.
  • November 2012
  • Teaching Note

On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)

By: Sandra J. Sucher and Clayton S. Rose
Teaching Note for On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 HBS case 311-029. View Details
Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry
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Sucher, Sandra J., and Clayton S. Rose. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)." Harvard Business School Teaching Note 613-064, November 2012.
  • April 2025
  • Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag
This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
Citation
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Hill, Linda A., James I. Cash, and Lydia Begag. "Joe Mazzulla and the Boston Celtics (B)." Harvard Business School Supplement 425-060, April 2025.
  • 01 Dec 2020
  • News

Finding The Right Patient-Provider Match

to continue to serve patients.” Similarly, health systems were able to meet the needs of patients as guidelines changed and COVID-19 spread. So, from the start of the pandemic, organizations could channel users to the services they... View Details
Keywords: Susan Young
  • 01 Mar 2006
  • News

Drive-In Nation

For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 06 Apr 2015
  • Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

It's presumed that mental health issues are more under an individual's control." Changing Cultures As Quelch and Knoop explore in their note, some companies are taking a different tack, being proactive about... View Details
Keywords: by Michael Blanding; Health; Air Transportation
  • 12 Apr 2016
  • First Look

April 12, 2016

"the right environment" to promote accountability and head off future disasters. The corporate leaders we have interviewed say that culture isn't something you "fix." Rather cultural... View Details
Keywords: Sean Silverthorne
  • Web

2016 Symposium - Race, Gender & Equity

Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative 31 MAR–01 APR 2016 Home Speakers... View Details
  • 05 Apr 2016
  • News

Don’t Send Your Kids to College. At Least Not Yet.

Surveying the panic and pressure of college admissions season in the New York Times, Abby Falik (MBA 2008), CEO and founder of Global Citizen Year, suggests that few involved in this cultural pressure cooker realize “how little these... View Details
  • April 2007
  • Case

Alan Kendricks at Cardiology Associates

By: Boris Groysberg, Colleen Kaftan and Wilfred S. McCalla, Jr.
Alan Kendricks struggles to address many challenges facing him as a recently promoted medical director for Cardiology Associates at Southeastern Pennsylvania University Hospital. He must balance his time taking care of patients, running a practice, managing up, down,... View Details
Keywords: Leadership; Business or Company Management; Strategy; Organizational Culture; Work-Life Balance; Organizational Structure; Change Management; Health Care and Treatment; Health Industry; Pennsylvania
Citation
Educators
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Related
Groysberg, Boris, Colleen Kaftan, and Wilfred S. McCalla, Jr. "Alan Kendricks at Cardiology Associates." Harvard Business School Case 407-067, April 2007.
  • 01 Sep 2018
  • News

What I Do: Clare Reichenbach (AMP 185, 2013)

to highlight the fact that culture and conduct are as important as cooking and craft. As a validator and industry accreditor, we have an increased responsibility to ensure that we are highlighting those players who are excellent across... View Details
Keywords: Julia Hanna; illustrations by Peter and Maria Hoey
  • 01 Nov 2018
  • News

The Power of Civility

engaged in the organization. One of the benefits of that is having a network of entrepreneurs around the world, like-minded people who see things very similarly and yet come from different cultures. That's helped me connect with a variety of View Details
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