behavioral change - Publications - Faculty & Research

Portrait Project

Marlene Ngoyi

I once dreamt of becoming a film-maker. When asked why, I often justified my aspiration with elaborate arguments in order to convince the skeptics. In reality, I did not want to be a film-maker, I simply wanted to depict stories that would awake emotions, View Details

14 Jul 2023
News

LinkedIn Co-Founder Reid Hoffman on Innovating Amid Volatility

12 Dec 2022
Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

Alaskan Native communities at the time. A key question that interested Alsan and the researchers at Stanford was whether the representativeness of the study mattered for actual prescribing and use of new medicines. The group consulted Schwartzstein, a leading theorist... View Details

Keywords: by Scott Van Voorhis; Pharmaceutical; Health

01 Oct 1999
News

Four Promoted to Full Professor

Technology Group. A member of the HBS faculty since 1990, David A. Thomas teaches organizational behavior and human resource management. He is a noted authority on executive development, mentoring, and the challenges of creating and... View Details

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

behavior by providing a reward or, in this case, a penalty is meant to provoke one’s extrinsic motivation. This type of motivation, while effective, is often more effective if accompanied by intrinsic motivation—the inherent desire to... View Details

Keywords: by Doug J. Chung; Health

04 Nov 2014
First Look

First Look: November 4

commercial implementations of these practices and then identify their effects on competition. I conclude that Google's tying tactics are suspect under antitrust law. Publisher's link: http://www.benedelman.org/publications/google-tying-2014-10-26.pdf November 2014... View Details

Keywords: Sean Silverthorne

01 Jun 2002
News

New Fellowship Program Encourages Young MBAs to Work for Nonprofits

cochair of ISE and an expert on nonprofit organizations, “The carryover effects of a program like this are fantastic. The fellows will bring a culture of change to nonprofit organizations that can be tremendously helpful. In addition,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a... View Details

Keywords: by Carmen Nobel; Manufacturing

January 2010 (Revised February 2011)
Case

The Random House Response to the Kindle

By: Bharat N. Anand and Peter Olson

In early 2010, e-readers, like Amazon's Kindle and Apple's impending iPad, threatened to disrupt the book publishing industry. The case provides an overview of the industry, describes the broader trends regarding e-readers, and asks: how should major publishers like... View Details

Keywords: Change Management; Trends; Disruptive Innovation; Technological Innovation; Consumer Behavior; Industry Structures; Corporate Strategy; Hardware; Publishing Industry

Citation

Educators

Purchase

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

online will likely worry about receiving gifts on time. Training staff to enforce rapidly changing health guidelines and diffuse tension with customers who don’t comply mask-wearing regulations will also be critical to keeping the peace... View Details

Keywords: by Danielle Kost; Retail

01 Dec 2012
News

Taking Time to Make Time

not productive to sit in a room and try to figure out where you want to be in 10 or 20 years. Instead, think about what you can do in the next year or two to broaden your learning, experiences, and choices. Career planning should be an exercise you engage in throughout... View Details

Keywords: Time management

01 Jan 2017
News

Sphere of Influence

Analisa Balares (MBA 2005) was born into a poor family, but her life path crossed different strata of Philippine society, from the ultra-wealthy to the urban poor. A student leader from the age of 13, she represented her high school at science fairs in Singapore and... View Details

01 Jun 2005
News

Transforming the IRS

Returns is a way for me to state my deep conviction that any organization, even a tax collection agency, can serve its stakeholders at higher levels than it ever imagined — if its leaders resolutely and passionately set out to do so. What did you View Details

Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda Applegate, Janet Kraus, and Timothy Butler takes a unique approach to... View Details

Keywords: by Carmen Nobel

01 Mar 2019
News

Tools and Training for a “Wicked Problem”

the homeless transition to affordable housing, and expanding behavioral health services and substance abuse treatment programs are all part of the plan; when it comes to its implementation, however, Keller will draw on tactics he picked... View Details

Keywords: homelessness

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across... View Details

Keywords: Dina Gerdeman

01 Dec 2016
News

Inside Modern HR

Matthew Breitfelder (MBA 2002) (courtesy Matthew Breitfelder) Matthew Breitfelder (MBA 2002) (courtesy Matthew Breitfelder) Young Hee Yoo (MBA 2017) (courtesy Young Hee Yoo) Young Hee Yoo (MBA 2017) (courtesy Young Hee Yoo) Once relegated to the back office, human... View Details

Keywords: Julia Hanna

01 Sep 2016
News

Up to the Highest Heights

multivariate equation in real time, all the time, in a super intense situation. The kite has enough power to change your direction from going horizontal across the water at 20 miles an hour to 40 feet in the air in a tenth of a second.... View Details

Keywords: April White

09 Apr 2025
News

The Working Parent Revolution

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morell, host of Skydeck. In 2023, the Bureau of Labor Statistics reported that in 67% of two-parent families with children, both parents worked, which was up from 59% in 2013.... View Details

May 2020 (Revised August 2022)
Teaching Note

Direct to Consumer Brands

By: Sunil Gupta

In recent years, we have seen a dramatic rise of direct-to-consumer (DTC) brands. Many of these brands, such as Dollar Shave Club, Harry’s, Glossier, and Allbirds, entered mature markets dominated by established companies, and yet they grew rapidly to attain valuations... View Details

Keywords: Direct-to-consumer; Digital Marketing; Industry Evolution; Business Startups; Internet and the Web; Brands and Branding; Marketing; Change; Consumer Behavior