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  • 11 Jan 2011
  • First Look

First Look: Jan. 11

standards are. The authors include a useful assessment tool to help readers get started. Read the article: http://hbr.org/2011/01/are-you-a-good-boss-or-a-great-one/ar/1# The Emerging Capital Market for Nonprofits Authors:Robert S. Kaplan... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

the estimation of the fair value of complex financial securities. The paper encourages accounting scholars to devote more resources in order to obtain a fundamental understanding of contemporary and future practice and how analytic tools... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

Margolis described a couple quick and simple tools that allow us to get a better handle on the adversity we face: Write it down: Taking a few minutes to write down a problem can save all that time you might have spent commiserating with... View Details
Keywords: by Dina Gerdeman
  • 05 Sep 2012
  • First Look

First Look: September 5

company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through informal... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Charlotte, which in 2014 owned and managed hospitals and acute care facilities in three states. In 2011, Carolinas launched Dickson Advanced Analytics, which incorporated complex clinical, financial, demographic, and claims data to develop analytical View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building. However, the bank realized that the... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

suppliers (more effective couponing, and an offensive tool for challengers and a defensive tool for market leaders); and shoppers and consumers (more appropriate product and price propositions). Given these... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 12 Nov 2013
  • First Look

First Look: November 12

by systematically increasing the rigor in the procurement process. Still skeptical, Sophia runs the process of systematically analyzing and comparing the competing firms' bids. This case also describes the process by which these tools... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

classifies the tools available to communicate with consumers. In the sequel, it elaborates on how consumers respond to communication attempts. Finally, it lays out a framework for marketers to manage the entire communications process.... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2007
  • Op-Ed

Leveling the Executive Options Playing Field

that increased conformity can work and need not represent a doomsday outcome as some have suggested. 3. Stock options are a critical part of our economic system today. They are extremely valuable tools that have numerous benefits and... View Details
Keywords: by Mihir Desai
  • 10 Apr 2012
  • First Look

First Look: April 10

consider: Where are you in the senior executive life cycle? How much cross-organization collaboration is required? How much time do you spend on activities outside your direct span of control? What's the scope of your role? What's the best mix of roles for your team? A... View Details
Keywords: Carmen Nobel
  • 14 Feb 2012
  • First Look

First Look: February 14

Abstract Behavioral economic-based interventions are emerging as powerful tools to help individuals accomplish their own goals, including weight loss. Deposit contract incentive systems give participants the opportunity to put their money... View Details
Keywords: Carmen Nobel
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

performance. If their underlying assumptions appear faulty, they update the strategy, beginning another loop. The authors present not only a comprehensive blueprint for successful strategy execution but also a managerial tool kit,... View Details
Keywords: Martha Lagace
  • 19 Apr 2016
  • First Look

April 19, 2016

borrowers likely involve fewer monitoring tools and weaker control rights. We evaluate these explanations of cov-lite contract provisions in a large sample of U.S. loans for the 2001–2014 period. Consistent with creditor-driven... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

insights and tools one can put into practice. Steven and I describe in detail how to build organizational capabilities, set up a good structure, implement the right processes, and adopt an effective management style. Achieving strategic... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

the effects of climate change on companies' operations are now so tangible and certain that the issue is best addressed with the tools of the strategist, not the philanthropist. Opinion: Place Your Bets on the Future You Want... View Details
Keywords: Martha Lagace
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

workplace for a time. Why is that? Fuller: Unfortunately, several things start happening if your work history gets interrupted. The first is something that virtually every employer uses to assess candidates called the continuity of employment filter, which is used in... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

Lal, Rajiv, and Ishan Sachdev Abstract—Mobile money services are being deployed rapidly across emerging markets as a key tool to further the goal of financial inclusion. Financial inclusion, the development of novel methods to enable... View Details
Keywords: Sean Silverthorne
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Bill George, Professor of Management Practice Social networking is the most significant business development of 2010, topping the resurgence of the U.S. automobile industry. During the year social networking morphed from a personal communications View Details
Keywords: by Staff
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

productivity. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52141 Capturing Value from IP in a Global Environment By: Alcácer, Juan, Karin Beukel, and Bruno Cassiman Abstract—This paper documents the strong growth in View Details
Keywords: Carmen Nobel

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