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  • All HBS Web  (2,340)
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    • News  (235)
    • Research  (1,911)
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  • All HBS Web  (2,340)
    • People  (7)
    • News  (235)
    • Research  (1,911)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (1,547)
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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Swiss Watchmaking By: Raffaelli, Ryan, and Richard DeJordy Abstract—This study examines how influential institutional leaders in the Swiss watch industry responded to its precipitous decline after the introduction of quartz technology.... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2020
  • Blog Post

How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage

down to write his admissions essay, one thought continued to bubble to the surface, craft beer. Linzmeyer saw a viable business opportunity in an industry he was passionate about and wanted to learn more about the manufacturing,... View Details
  • Profile

Tessa Vacher-Desvernais

high-performance organizations,” she says. An MBA from HBS would give her the opportunity to establish enduring general management skills. “I seek exposure to people from many different industries to inspire me with different perspectives... View Details
Keywords: Retail/Hospitality; Financial Services
  • 01 Mar 2015
  • News

Alumni and Faculty Books for March 2015

Lal, Jose B. Alvarez, and Dan Greenberg (MBA 2012) (Rajiv Lal) Professor Lal and his coauthors go beyond the common belief of retail as a monolithic industry and provide a framework that any brick-and-mortar... View Details
Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

things,” says Archie Norman (MBA 1979). “The genesis of any turnaround is facing into the unvarnished truth.” A somewhat unwilling veteran of doing “the hard things,” Norman became chairman of 133-year-old British retailer Marks & Spencer... View Details
Keywords: Julia Hanna
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

industrial ecology literature that highlights the environmental benefits of by-product synergy. By-product synergy is defined as the conversion of a firm's waste stream from a manufacturing process into valuable feedstock for another... View Details
Keywords: Martha Lagace
  • 01 Jun 1998
  • News

New Releases

retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details
  • 22 Jan 2018
  • Blog Post

"Luxury, Technology, Integration"

managed to integrate the two in an industry characterized by heritage and craftsmanship, luxury goods.  Since their inception, YOOX and Net-A-Porter revolutionized this space selling luxury and fashion products online, a business that was... View Details
Keywords: Consumer Products / Retail
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details
Keywords: April White
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

retailer penny profit and retailer margin. Q: In addition to CLV and pricing and profitability, what other toolkits are available for marketing managers? A: There are five toolkits currently available that... View Details
Keywords: by Sarah Jane Gilbert
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

in productivity in the U.S. in recent years. In fact, a recent report by the McKinsey Global Institute has found that five of the top seven industries that have led productivity growth in the period of 2000 to 2003 are service View Details
Keywords: by James Heskett; Service
  • Profile

Nneka Ezeigwe

different kinds of industries on the ground, looking at what drives change and takes an economy to the next level. I’ll be able to work with policy makers and business leaders who are expanding Nigeria’s economy and political landscape.... View Details
Keywords: Manufacturing/Energy
  • 01 Jun 1996
  • News

Reinventing Marketing

own activities many functions that were formerly the province of marketing," says Professor Alvin J. Silk, unit cochair. "Marketing is indeed experiencing a watershed," adds Silk's colleague and the unit's other cochair, Professor John A. Quelch. He notes that dynamic,... View Details
Keywords: Mary Jane Higgins; Illustration by Peter Hoey
  • 01 Dec 2001
  • News

A Close-Up Look at the Men behind the Empire

sponsorship of The $64,000 Question to revolutionize advertising. In the latter half of the century, Sam Walton, conceivably the greatest retailer in American history as the founder of Wal-Mart, was my choice for a consumer marketer; for... View Details
Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)
  • Web

Buy Now, Pay Later: Research Links - Secondary Resources

available as a networked resource. The Morris Plan of Industrial Loans and Investments (New York: Industrial Finance Corporation, 1914). Full text available as a networked resource. Nugent, Rolf. The... View Details
  • 01 Sep 2007
  • News

Riding It Out

of at least 51 people in Panama after they ingested medicine made with diethylene glycol, an industrial chemical similar to antifreeze that a Chinese company used as a substitute for pharmaceutical-grade syrup. In June, officials at the... View Details
Keywords: Julia Hanna; dog food; pets; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 06 Apr 2020
  • Research & Ideas

Where Do Workers Go When the Robots Arrive?

Economics researchers have long studied how local workers respond when an industry such as steel manufacturing is squashed by obsolescence or competition. Is the region able to regenerate with new industries... View Details
Keywords: by Rachel Layne; Manufacturing
  • 23 Jul 2021
  • Blog Post

Trends in Consumer Products

simple and often logical but difficult to predict. Jake Kirsch ‘11, VP Innovation, ABinBev Covid had a massive effect on our business. Fifteen percent of our business is in bars and restaurants and they were effectively closed. Some new products scheduled for launch... View Details
  • 01 Oct 2002
  • News

What's Cookin'

from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National Restaurant Association projects... View Details
Keywords: Hanna, Julia
  • 01 Dec 2005
  • News

Buy the Book

retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are responsible for 34 percent of book sales in the United States. “Something hits as a success and dominates the market,” Deighton comments. “It’s... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
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