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  • 01 Jun 2007
  • News

2020 Vision

to make a difference,” Hodgson told the Atlanta Journal-Constitution (November 9, 2006), adding that for most elected officials, “it’s become job preservation instead of service.” A Georgia Tech alum with a... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

toughest in the world, both because of its size and because of the highly aggressive behavior of competitors. An inward investor must have the strong View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

alternative collaborative modes should be driven by a number of factors including characteristics of the technology, the capabilities of the... View Details
Keywords: Martha Lagace
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

and Organizational Capabilities Authors:R. Gibbons and R. Henderson Abstract A large literature identifies unique organizational capabilities as a potent source of competitive... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

percent for the next two decades; these statistics are the products of modern economic analysis. 52 Heinz Preserved Sweet Onions and Pearl Onions usedin a 1910 company publication But the young entrepreneur... View Details
Keywords: by Nancy F. Koehn
  • 30 Aug 2016
  • First Look

August 30, 2016

agility, ensuring the continued alignment of a firm’s capabilities with a changing business environment. Despite advances in our understanding of the role View Details
Keywords: Carmen Nobel
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Major Websites and Services By: Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain Abstract—This paper analyzes the extent to which the internet’s global domain name resolution (DNS) system has View Details
Keywords: Sean Silverthorne
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

the wider company culture that always affects what a firm is and is not capable of [achieving] in the marketplace. We will look at these issues in some detail in the program, with very practical takeaways... View Details
Keywords: by Sean Silverthorne; Retail
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

San Francisco–based startup’s next phase of expansion. One option was to preserve Shift’s current business model and grow through geographic expansion. Another option was to decentralize more tasks to... View Details
Keywords: by Sean Silverthorne
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

Very little scholarship has been done around the subject of marketing and democracy. In fact, many believe that politics needs less marketing. Harvard Business School professor John A. Quelch and research associate Katherine E. Jocz see... View Details
Keywords: by Sean Silverthorne
  • 26 Feb 2001
  • Research & Ideas

David, Goliath, and Disruption

information from a desktop to the device. Once the capability became clear, he said, he too wanted to learn chicken-scratch graffiti. That push-button capability linking to a vast array View Details
Keywords: by Martha Lagace
  • 21 Apr 2015
  • First Look

First Look: April 21

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715412-PDF-ENG Harvard Business School Case 515-059 Rebranding Godiva: The Yildiz Strategy This case concerns Yildiz Holding's acquisition of Godiva Chocolatier from its... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

responsibilities, that can affect organizational outcomes. Thus, organizations may be capable of integration while different functions retain different incentives to maintain focus on their stakeholders'... View Details
Keywords: Martha Lagace
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

repositioning costs and illustrate with two simple models how repositioning costs may facilitate differentiation and affect the value of a firm’s capability to reduce repositioning costs through investments... View Details
Keywords: Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

domestic partners. In order to illuminate the interplay between these two levels, we review literature from two separate bodies of literature. Research in psychology and organizational behavior on candidate-employer negotiations sheds... View Details
Keywords: Martha Lagace
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

in Japanese corporate practices plays an important role in this phenomenon. Sometimes justified as an embodiment of Japanese culture, the opacity of Japanese corporations is credited with empowering managers... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2011
  • Research & Ideas

Only Capitalists Can Save Capitalism

energy and ideas our students bring to these challenges, and that we as a faculty help them develop the skills and capabilities needed to practice this kind of leadership." So even as the market system has... View Details
Keywords: by Maggie Starvish
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

more specific activities in which there is a significant two-way value exchange. The organizations' core capabilities begin to be deployed and the partnership is more important to each other's missions and strategies. It is no longer... View Details
Keywords: by James Austin
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

having more responsibility in the work place, and feeling capable of dealing with a broad range of issues." Turnover is lower when staff levels are greater. Turnover is... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that... View Details
Keywords: Sean Silverthorne