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  • December 2016 (Revised May 2018)
  • Module Note

Strategy Execution Module 15: Using the Levers of Control to Implement Strategy

By: Robert Simons
This module reading pulls together key concepts and techniques from the Strategy Execution series into an integrated model—the levers of control. The four levers are: (1) belief systems, (2) boundary systems, (3) diagnostic control systems, and (4) interactive control... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Levers Of Control; Balancing Innovation And Control; Managing Growing Businesses; Turn Around Management; Human Behavior; Organizational Life Cycle; Strategy; Management Systems; Performance; Measurement and Metrics; Management Analysis, Tools, and Techniques; Behavior
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Simons, Robert. "Strategy Execution Module 15: Using the Levers of Control to Implement Strategy." Harvard Business School Module Note 117-115, December 2016. (Revised May 2018.)
  • 12 PM – 1 PM EST, 08 Dec 2016
  • Webinars: Career

Build a Stand-Out Resume

It is no secret that your resume is critical to landing the job you deserve, and you need to be sure it is an accurate and powerful reflection of your story. Everything from the content messaging and positioning to the template needs to be outstanding. Join Jill... View Details
  • 2024
  • Chapter

Corporations as the Central Institutions of Society

By: Joseph L. Badaracco
Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society
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Badaracco, Joseph L. "Corporations as the Central Institutions of Society." Chap. 4 in Justifying Next Stage Capitalism: Exploring a Hopeful Future, edited by Michel Dion and Moses Pava, 87–106. Springer, 2024.

    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

    Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels & motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil & gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
    • 10 Jun 2014
    • News

    In Defense of Routine Innovation

    • 15 May 2022
    • News

    Layoffs on Zoom: Is There a Better Way?

    • 15 Jan 2021
    • News

    Top Ten Technology Books Of 2020

    • 2012
    • Book

    Uncommon Service: How to Win by Putting Customers at the Core of Your Business

    By: Frances Frei and Anne Morriss
    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
    Keywords: Customers; Business Ventures
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    Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
    • February 2008 (Revised June 2011)
    • Background Note

    Social Networks: The Portals of Web 2.0

    By: Stephen P. Bradley and Nancy Bartlett
    Social networks have evolved into influential, compelling and persuasive systems, the portals of Web 2.0 and one of the most powerful media phenomena in 2008. This note provides a brief background and description of various social network sites including MySpace,... View Details
    Keywords: Web; Technology; Networks; Information Technology Industry
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    Bradley, Stephen P., and Nancy Bartlett. "Social Networks: The Portals of Web 2.0." Harvard Business School Background Note 708-488, February 2008. (Revised June 2011.)
    • March 2006
    • Background Note

    Public Law: The Rules of the Game

    Outlines the four primary public policy objectives underlying the U.S. laws regulating business in the early 21st century: to promote economic growth; to protect workers; to promote consumer welfare, and to promote public welfare. Other major economic powers tend to... View Details
    Keywords: Business Ventures; Laws and Statutes; United States
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    Bagley, Constance E. "Public Law: The Rules of the Game." Harvard Business School Background Note 806-172, March 2006.
    • September 1999 (Revised June 2001)
    • Case

    eBay, Inc.

    By: Stephen P. Bradley and Kelley Porter
    eBay was the world's largest and most popular person-to-person trading community on the Internet. In early 1999, the company was doing very well and seemed to have solved many of its early problems. However, on March 30, 1999, Amazon.com announced that it was entering... View Details
    Keywords: Technological Innovation; Growth and Development Strategy; Marketing Strategy; Planning; Competition; Competitive Strategy; Competitive Advantage; Retail Industry; Web Services Industry
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    Bradley, Stephen P., and Kelley Porter. "eBay, Inc." Harvard Business School Case 700-007, September 1999. (Revised June 2001.)
    • 01 Oct 2021
    • News

    Power? You Likely Have More Of It Than You Think

    • 25 Feb 2020
    • News

    What’s Really Holding Women Back?

    • 23 Nov 2016
    • News

    Opposition builds in Mountain States, Wellmont Health hospital merger

    • Research Summary

    Overview

    By: Robert J. Dolan
    Professor Dolan's research interests including product policy and pricing. These areas have been the subject to two books, Managing the New Product Development Process and Power Pricing:How Managing Price Impacts the Bottom Line. In addition, he works on the societal... View Details
    • Web

    Summer Venture in Management

    tech, sectors in which attending business school was not as common or encouraged. SVMP showed me the value of an MBA, and the unique power of the case method teaching style. I saw firsthand how learning business skills through discussion... View Details
    • 2006
    • Book

    Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis

    By: H. David Sherman and Joe Zhu
    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance—Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific... View Details
    Keywords: Data Envelopment Analysis; Economics; Operations; Mathematical Methods
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    Sherman, H. David, and Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis. Boston, MA: Springer, 2006.
    • November 2000
    • Case

    Reuters Greenhouse Fund

    By: Rosabeth M. Kanter and Daniel Galvin
    Reuters Greenhouse Fund had successfully invested in a portfolio of 79 companies working in areas relevant to Reuters Group's strategic interests. It had itself facilitated a powerful network among the companies and become a respected global venture capital firm.... View Details
    Keywords: Venture Capital; Investment; Investment Portfolio; Corporate Entrepreneurship; Financial Strategy; Organizational Change and Adaptation; Transition; Partners and Partnerships; Networks; Internet; Financial Services Industry; Media and Broadcasting Industry
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    Kanter, Rosabeth M., and Daniel Galvin. "Reuters Greenhouse Fund." Harvard Business School Case 301-012, November 2000.
    • 22 Jun 2015
    • News

    Picking Venture Capital's Biggest Brain

    • 26 Nov 2014
    • News

    Asia’s Aging Tech Leaders Struggle to Find Successors

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