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- All HBS Web
(3,396)
- People (10)
- News (972)
- Research (1,697)
- Events (6)
- Multimedia (34)
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- 05 Feb 2013
- First Look
First Look: Feb. 5
the regulatory questions, many considered the reimbursement system archaic, dispersed, unpredictable, and unnecessarily time consuming. Many questioned whether the traditional models of reimbursement were relevant in the era of View Details
Keywords: Sean Silverthorne
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
judgment is worthless; good judgment without experience is still good judgment!" On the other hand, Robert Moses asserted that "a person without experience is very unlikely to have good judgment; experience is the wheel that... View Details
Keywords: by Jim Heskett
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
located in larger cities. We argue that despite the ex-ante higher search costs associated with hiring from smaller towns, firms can benefit from such hiring. In this study, we explore the relationship between an employee’s hometown and... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
treating platform systems and step processes as mutually exclusive architectures sets up a false dichotomy. Creating any good requires carrying out a technical recipe, i.e., performing a series of steps. Step processes in turn can be modularized (at the View Details
Keywords: Dina Gerdeman
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
is likely to have a meaningful effect on health care spending patterns. In addition, precision medicines can change the expected profitability of therapies both by allowing more sophisticated pricing systems and potentially decreasing the... View Details
Keywords: Carmen Nobel
- 05 Oct 2010
- First Look
First Look: October 5, 2010
hypothesis that perceived network benefits from the extant worldwide adoption of IFRS influences a country's shift away from local accounting standards. That is, as more jurisdictions with economic ties to a given country adopt IFRS, perceived benefits from lowering... View Details
Keywords: Sean Silverthorne
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
business-government relationships very concrete and personal by examining business and government officials at a local level. Hartmut Berghoff accomplished just such a study of Hohner, the harmonica maker. I chose Thyssen & Co.... View Details
Keywords: by Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Handbook of Conflict Management Research Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems By: Satterstrom,... View Details
Keywords: Sean Silverthorne
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
“particularly on high cost of failure situations where good information on potential service providers is correspondingly of high value.” Angie's List had a paid subscription model as it charged “members” for access to the information... View Details
Keywords: Sean Silverthorne
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
platform to create personalized online, broadcast-quality video ads tailored to the viewer by location, time of day, real-time offers, and weather. Today the company is hiring again and recently closed deals with Bed Bath & Beyond,... View Details
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
work-related perceptions, too, the researchers say. For instance, a candidate who applies for two jobs might privately wish to get rejected by one rather than have to choose between two options, notes Barasz, a former assistant professor at HBS. Or a business leader... View Details
Keywords: by Michael Blanding
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Rides that allow drivers to use a car on demand owned by the firm, by the driver, or by strangers, respectively, without the cost of purchasing or maintaining one. Exploiting decoupling opportunities has allowed these upstarts to build a... View Details
Keywords: by Michael Blanding
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
time with people." But how do you establish a personal connection when you manage thousands of employees who may well be working in different locations and on different shifts? One way that Sutton makes the connection is through... View Details
Keywords: by Theodore Kinni
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
who isn't a competitor, and he might suggest I try this type of flower or that type of arrangement. Now I've received help for my business under the umbrella of American Express, and I'm more likely to recommend AmEx to my friends because I've made this great... View Details
Keywords: by Carmen Nobel
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
scale very well, and it costs nearly as much to serve the ten millionth member as the millionth. Little networks like LiveJournal exist, but they don't grow into Facebook any more than beetles grow to the size of elephants—bigness... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health... View Details
Keywords: by Hise Gibson and Anita Lynch
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
managing customer relationships in the business-to-business environment into four distinct phases: defining and building a portfolio of customers the firm wants to serve, crafting and implementing relationship-management strategies, monitoring the status and View Details
Keywords: by Peter K. Jacobs
- 04 Feb 2008
- Research & Ideas
Putting Entrepreneurship in the Social Sector
health care. But the truth is that many of these efforts, despite best intentions, have not solved the issues they target, says Harvard Business School professor Jane Wei-Skillern. "Traditional approaches are still falling short,... View Details
Keywords: by Sean Silverthorne
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
she was president of the Fidelity Personal Investments unit of Fidelity Investments, serving 4 million customers with $500 billion in assets. She answers our questions in this e-mail Q&A. Poping Lin: We are familiar with the benefits... View Details
Keywords: by Poping Lin
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
transparency for shareholders and other stakeholders. The primary argument is that, without high standards of personal integrity posed from within, Section 404 will be of limited value. As John Louk put it, "I View Details
Keywords: by James Heskett