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- All HBS Web
(2,273)
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- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
share of the criticism. Patrick Duffy summed up the gist of many other comments by pointing out that "few CEOs want to accept their mortality." Suggestions for improving the process were varied and quite creative. Michelle Malay... View Details
Keywords: Re: James L. Heskett
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within a firm: View Details
Keywords: by Harvard Management Update
- May 2017
- Case
Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund
By: Steven Rogers and Valerie Mosley
Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at conferences around the world and typically holding court wherever she went. As a teenager, she helped raise her siblings. As a Wall Street... View Details
Keywords: Change Management; Transformation; Public Sector; Investment Return; Investment Portfolio; Governance; Government Administration; Employee Relationship Management; Compensation and Benefits; Selection and Staffing; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Experience and Expertise; Asset Management; Financial Strategy; Financial Management; Investment Funds; Recruitment; Organizational Culture; Performance Improvement; Attitudes; Trust; Financial Services Industry; Public Administration Industry; United States; New York (state, US); New York (city, NY)
Rogers, Steven, and Valerie Mosley. "Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund." Harvard Business School Case 317-044, May 2017.
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
tended to have narrower provider networks and broader care management strategies. Many more, however, still need to hone unique strategies for the public exchanges that can both improve short-term financial View Details
- 13 May 2014
- First Look
First Look: May 13
how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm... View Details
Keywords: Sean Silverthorne
- 02 Dec 2015
- What Do You Think?
What Will It Take to Achieve Gender Equality in Leadership?
inequality is costing the global economy $12 trillion annually, with North America accounting for 25 percent of that total followed by China’s 20-plus percent. If diversity and gender equality have so much potential for improving... View Details
Keywords: by James Heskett
- 10 Oct 2007
- First Look
First Look: First Look: October 10
performance of procedures rather than for accurate diagnosis and effective prevention. Aspinall and Hamermesh call for coordinating regulation and reimbursement so that incentives are provided for the right outcomes. Finally, the authors... View Details
Keywords: Martha Lagace
- 24 Nov 2009
- First Look
First Look: Nov. 24
interviewing hundreds of microfinance clients around the globe, the authors were able to identify five tools drawn from management accounting where improved knowledge would have a substantial impact including cost management, throughput... View Details
Keywords: Martha Lagace
- 03 Mar 2008
- First Look
First Look: March 4, 2008
help improve saving and financial decision-making, but much more can be done to improve the effectiveness of these programs. Download the paper from SSRN.com ($5): http://papers.nber.org/papers/w13824... View Details
Keywords: Martha Lagace
- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
based on their performance under stressful conditions. They must be bound by a sound governance system and constraints that require them to acknowledge their responsibilities to their organizations. Developing this new leadership... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
comparisons based on independent performance evaluations. (Although for online purchases, as for catalog purchases, brand names help consumers infer certain aspects of quality or fit, especially for consumers making repeat purchases.)... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
identities, specifically previously enacted ones, constitute potent incentives for inducing efforts or actions. People Are Experience Goods: Improving Online Dating with Virtual Dates Authors:Jeana H. Frost, Zoë Chance, Michael I. Norton,... View Details
Keywords: Martha Lagace
- 19 Apr 2011
- First Look
First Look: April 19
the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the Person in the Mirror, HBS professor and... View Details
Keywords: Sean Silverthorne
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
dramatically improve performance for startups, a setting that is rife with uncertainty and change, something all businesses are feeling acutely at this moment. In this work, we find that startups that adopt... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
to the aviation reward, the X PRIZE Foundation is offering similar carrots for breakthroughs in sequencing the human genome, designing fuel-efficient cars, and even reaching the moon. And the US government is experimenting with prizes as an alternative to grants for... View Details
Keywords: by Michael Blanding
- 22 Nov 2016
- First Look
November 22, 2016
economies, many business enterprises defy traditional industry boundaries. In this study, we evaluate six "big data" approaches to peer firm identifications and show that some, but not all, "wisdom-of-crowd" techniques perform... View Details
Keywords: Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization... View Details
Keywords: Sean Silverthorne
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
for a customer base to change," Snow says, which does not bode well for a U.S. industry feeling pressured to move quickly to improve its products and attract more buyers. Snow adds that in their factories, the Japanese often prefer... View Details
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
antagonists in a tug-of-war. They tend to focus on regulating workers’ behavior, often putting a damper on commitment, innovation, and performance without realizing it. But freedom and control aren’t zero sum, argues the author. By giving... View Details
Keywords: Dina Gerdeman
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
working paper, doctoral student Nathan Craig and professor Ananth Raman introduce a dynamic approach for optimizing the profitability of store liquidation that increases net recovery on cost by 2 to 7 percent of assets on hand, an View Details