Organizational Studies - Publications - Faculty & Research

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a... View Details

Keywords: by Ben Rand; Information Technology; Technology

21 Feb 2017
First Look

First Look at New Research: February 21

forthcoming Princeton, NJ: Princeton University Press The Language of Global Success: How a Common Tongue Transforms Multinational Organizations By: Neeley, Tsedal Abstract—For nearly three decades, English has been the lingua franca of cross-border organizations, yet... View Details

Keywords: Carmen Nobel

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react negatively when... View Details

Keywords: by Sean Silverthorne

09 Aug 2019
Blog Post

Making the Switch from CPG to a Self-Driving Car Startup through my Summer Internship

co-founders for interviews. There was no precedent since it was the first video we’ve shot inside our headquarters. Thankfully, it turns out I enjoy the scrappy, flexible nature of the job. One of the best parts of my experience has been getting to experience... View Details

01 Oct 1997
News

Theory & Practice

Whether or not game theory has applications for business strategy remains unclear - to date, empirical studies have been too limited to yield any definitive conclusions. In Games Businesses Play: Cases and Modules, HBS professor Pankaj... View Details

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

not employment, at 10 times the rate of organizations lauded in studies described in the books, Built to Last (Citicorp, Procter & Gamble, General Electric, etc.) and Good to Great (Abbott, Gillette, Nucor, etc.) Authors of these... View Details

Keywords: by James Heskett

04 Aug 2008
Research & Ideas

How Female Stars Succeed in New Jobs

environment more seriously yet rely on it less than male stars do. They look for a firm that will allow them to keep building their successful franchises their own way." Groysberg brings us up to date on his study of the career... View Details

Keywords: by Martha Lagace; Financial Services

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

filtration,” Macomber says. “That just doesn't make any sense. It's a cheap way to help people be healthier.” Together with co-author Joseph G. Allen, a professor at Harvard’s T.H. Chan School of Public Health, Macomber explores “nine foundations for a healthy... View Details

Keywords: by Kristen Senz; Real Estate; Health

23 Jun 2014
Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

To illustrate the old adage that birds of a feather flock together, there may be no better example than the venture capital industry. A recent study finds that venture capitalists have a strong tendency to team up with other VCs whose... View Details

Keywords: by Carmen Nobel; Financial Services

11 Jan 2000
Research & Ideas

Calling All Managers: How to Build a Better Call Center

revenue. HBS Professor Frances X. Frei and her colleagues Ann Evenson and Patrick T. Harker, both of The Wharton School at the University of Pennsylvania, have studied the use of call centers in this industry. In their working paper... View Details

Keywords: by Martha Lagace; Service; Financial Services

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

hypertension." Why Diabetes Is A Good Case But first, diabetes. Beaulieu chose diabetes as a context in which to spark discussion on organizational and financial systems for several reasons, she said. It is a very prevalent disease:... View Details

Keywords: by Martha Lagace; Health

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

need for global collaboration accelerates and companies recalibrate their remote and hybrid arrangements, Choudhury and colleagues present the first real-time data on how different time zones affect employees’ ability to communicate in a paper published in View Details

Keywords: by Michael Blanding

01 Jun 2015
News

Leadership on a Global Stage

Fulbright Fellow, Jefferson was posted to Singapore to study how public sector leadership is exercised in that country’s multi-cultural environment. As part of that assignment, he interviewed some of Singapore’s senior leaders and also... View Details

Keywords: Robert S. Benchley

23 Apr 2013
First Look

First Look: April 23

account-giving behavior from other roles. Our study contributes to research on role-based coordination, team and organizational boundaries, and team size. Download working paper:... View Details

Keywords: Sean Silverthorne

13 Jan 2009
First Look

First Look: January 13, 2009

of companies' innovative portfolios. Download the paper: http://www.hbs.edu/research/pdf/09-075.pdf Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We... View Details

Keywords: Martha Lagace

05 May 2009
First Look

First Look: May 5, 2009

stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new leadership and organizational models and new... View Details

Keywords: Martha Lagace

15 May 2012
First Look

First Look: May 15

and elaborate on their normative implications. Audit Quality and Auditor Reputation: Evidence from Japan Authors:Douglas J. Skinner and Suraj Srinivasan Publication:The Accounting Review (forthcoming) Abstract We study events surrounding... View Details

Keywords: Carmen Nobel

Web

Research Resources | Baker Library

Research Resources Bibliography Batchelder, Mary B. and Frances M. Fuller. "Opportunities for Women at the Administrative Level," Harvard Business Review , Vol. 31, No. 1, January-February 1953. Full text available. This article summarizes the findings of a View Details

Profile

Kim Chen

are constantly being written to reflect new complexities of working in a global business context. Studying these make me more excited than ever to take on this evolving environment firsthand. I look forward to the constant challenge of... View Details

Keywords: Retail; Nonprofit / Government

05 Jun 2017
News

Women on Boards: A Course Becomes a Movement

recently left UCB and currently leads the procurement division at Adidas. That’s when she discovered Women on Boards: Succeeding as a Corporate Director, a first-of-its-kind course offered through the HBS Executive Education Program, which combines classes and case... View Details

Keywords: Margaret Kelley

Publications