Publications

March 2022 (Revised May 2022)
Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details

2011
Other Unpublished Work

Height Taken but Worth Unknown: Valuation as an Institutional Process

By: R. Daniel Wadhwani and Mukti Khaire

Drawing on research from organizational studies, sociology, history, and anthropology, we develop a framework for understanding valuation as an institutional process in markets. We posit that three institutional elements—categories, criteria, and standards—are integral... View Details

Keywords: Interactive Communication; Markets; Standards; Situation or Environment; Perception; Valuation

May 1992 (Revised May 2002)
Case

NIKE in Transition (B): Phil Knight Returns

By: Christopher A. Bartlett

After returning to the CEO/COO job, Phil Knight makes changes to Nike's strategy, organization, and management between 1983 and 1987 aimed at making Nike more responsive to the market place. He takes cost-cutting measures, and experiments with several management and... View Details

Keywords: Change; Entrepreneurship; Cost Management; Growth and Development Strategy; Brands and Branding; Organizational Change and Adaptation; Business Strategy

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

thought would be short-lived. But when we looked at the turnover rates again a few years later, we discovered the rate was about the same, but the driving cause was more than just the rapid change in IT: It was also because IT was the... View Details

Keywords: by Martha Lagace

08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

report from the Global Center on Adaptation suggests that more than $100 billion per year is needed to invest in infrastructure, weather forecasting, and protecting agriculture in Africa to address both... View Details

Keywords: by John Macomber; Green Technology; Energy

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

analysis of the organization so that significant changes can be made based on what comes to light." Organizational fitness is based on the premise that an organization is a system. "You can't View Details

Keywords: by Judith A. Ross

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

it imposes limitations and stifles innovation, as I argue in my new book Think Outside the Building. In companies, turf wars between departments and divisions hinder View Details

Keywords: by Sean Silverthorne

19 Feb 2010
Working Paper Summaries

The Evolution of Science-Based Business: Innovating How We Innovate

Keywords: by Gary P. Pisano

Research Summary

Research overview

By: Julie Battilana

How can actors – be they individuals or organizations – diverge from deeply-seated norms and develop new ones, when their beliefs and actions are shaped by these very norms? This question lies at the heart of Professor Battilana’s research. To address it, she... View Details

01 Sep 2017
News

Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up

that nobody seems to remember. It is one of the most inspiring and influential books that I’ve ever read.” Excerpt “Language can affect every aspect of global organizational life. A lingua franca is the... View Details

Keywords: April White; Publishing Industries (except Internet); Information

Web

Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

their final project: a set of clones, their resumes and a career strategy. Module 3: The revolution of the knowledge-service industries: We will examine the organizational and... View Details

September 2006 (Revised April 2007)
Case

Tim Keller at Katzenbach Partners LLC (A)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji

Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details

Keywords: Management; Organizational Change and Adaptation; Personal Development and Career; Work-Life Balance; Projects; Situation or Environment; Strategy

May 2009 (Revised October 2009)
Case

Newton-Wellesley Hospital

By: Richard M.J. Bohmer and Natalie Kindred

How will Newton-Wellesley Hospital (NWH) preserve its private practice tradition while remaining effective and competitive in a healthcare industry demanding increasing integration between physicians and hospitals? This is the decision facing Newton-Wellesley Hospital... View Details

Keywords: Business Model; Profit; Health Care and Treatment; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy; Integration; Health Industry; Massachusetts

06 Nov 2012
Op-Ed

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

waiting for the government. It's time to stop spending a lot of money on cleanup after the fact. Rather, it's time for the private sector to take action around adaptation and prevention. My work in... View Details

Keywords: by John Macomber; Construction; Real Estate; Energy; Utilities

June 2020
Article

Start-up Inertia versus Flexibility: The Role of Founder Identity in a Nascent Industry

By: Tiona Zuzul and Mary Tripsas

Through an inductive, comparative study of four early entrants in the nascent air taxi market, we examine why start-ups, generally characterized as flexible, malleable entities, might instead exhibit inertial behavior. While two of the firms engaged in ongoing... View Details

Keywords: Founder Identity; Nascent Industries; Entrepreneurship; Organizational Change and Adaptation; Identity

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25 Aug 2016
News

What's Old is New Again

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey