Operations Improvement - Publications - Faculty & Research

03 Apr 2007
First Look

First Look: April 3, 2007

different development strategies. The states had to decide whether to focus their investment efforts on physical capital or improving social indicators. Both states faced constraints in the form of budget deficits, competition from other... View Details

Keywords: Martha Lagace

20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

[Harpo Productions] has a sense of that.—Nancy Koehn "For example, no one starts a meeting at Harpo without stating, 'Here is my intention.' It operates this way at high levels in the company as well as on day-to-day tactical... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

05 Jun 2018
First Look

New Research and Ideas, June 5, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54150 Can Staggered Boards Improve Value? Evidence from the Massachusetts Natural Experiment By: Daines, Robert, Shelley Xin Li, and Charles C.Y. Wang Abstract—We study the effect of... View Details

Keywords: Dina Gerdeman

29 Apr 2020
Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details

Keywords: by Dina Gerdeman

10 Apr 2012
First Look

First Look: April 10

country unit to adjust to local needs is a critical balancing act. Rule 4: Timing is critical. Retailers would do well to stop planting flags and focus instead on a limited set of opportunities where they can establish operations of... View Details

Keywords: Carmen Nobel

20 Jul 2010
First Look

First Look: July 20

sales began to slide. While Steinhafel believed that Target's long-term strategy and positioning were right, he pondered a set of strategic and operational challenges. Did Target have the right mix of offensive and defensive tactics to... View Details

Keywords: Martha Lagace

30 May 2000
Research & Ideas

Market Makers Bid for Success

6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a call center... View Details

Keywords: by Staff; Web Services; Technology

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

parties operating either through the government or an insurance company that's paying. We would need a code. A code comes from the AMA [American Medical Association]. Will the AMA give us a code? Well, not easily, because the doctors are... View Details

Keywords: by Sean Silverthorne; Health

Publications