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      • March 2000
      • Article

      Do Firms Learn to Create Value? The Case of Alliances

      By: B. Anand and T. Khanna
      Keywords: Business Ventures; Alliances; Value
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      Anand, B., and T. Khanna. "Do Firms Learn to Create Value? The Case of Alliances." Strategic Management Journal 21, no. 3 (March 2000): 295–315.
      • Article

      Going Global: Lessons from Late Movers

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Global Range; Learning
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      Bartlett, C. A., and S. Ghoshal. "Going Global: Lessons from Late Movers." Harvard Business Review 78, no. 2 (March–April 2000): 132–142.
      • February 2000 (Revised August 2000)
      • Case

      Microsoft Latin America

      By: Robert S. Kaplan, Alberto Ballve and Antonio Davila
      Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details
      Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America
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      Kaplan, Robert S., Alberto Ballve, and Antonio Davila. "Microsoft Latin America." Harvard Business School Case 100-040, February 2000. (Revised August 2000.)
      • January 2000 (Revised September 2002)
      • Case

      Hitting the Wall: Nike and International Labor Practices

      By: Debora L. Spar and Jennifer Burns
      In the mid-1990s Nike, one of the world's most successful footwear companies, is hit by a spate of alarmingly bad publicity. After years of high-profile media attention as the company that can "just do it," Nike is suddenly being portrayed as a firm that relies on... View Details
      Keywords: Wages; Developing Countries and Economies
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      Spar, Debora L., and Jennifer Burns. "Hitting the Wall: Nike and International Labor Practices." Harvard Business School Case 700-047, January 2000. (Revised September 2002.)
      • December 1999
      • Case

      Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents

      By: Rosabeth M. Kanter and Jane Roessner
      Thirty-one "change agents" at Sun Microsystems, Inc. told the story of their most recent significant change project: its origins and goals, the project team, the chronology of the work, the challenges, results, and lessons learned. Their stories answer two questions:... View Details
      Keywords: Change Management; Projects; Problems and Challenges; Outcome or Result; Learning; Experience and Expertise; Independent Innovation and Invention; Corporate Entrepreneurship; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents." Harvard Business School Case 300-081, December 1999.
      • December 1999
      • Article

      Psychological Safety and Learning Behavior in Work Teams

      By: A. Edmondson
      Keywords: Learning; Behavior; Groups and Teams; Health
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      Edmondson, A. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 4 (December 1999): 350–383. (Outstanding Publication in Organizational Behavior, 2000 by the Academy of Management.)
      • November 1999 (Revised March 2003)
      • Case

      Webvan: Groceries on the Internet

      By: John A. Deighton and Kayla Bakshi
      What are the prospects for grocery shopping on the Web? This case invites a comparison of seven business models, with particular emphasis on Webvan. Why does the investment community value Webvan at $7.8 billion after less than six months of operating experience, and... View Details
      Keywords: Business Model; Experience and Expertise; Investment; Information; Marketing; Distribution Channels; Service Delivery; Cognition and Thinking; Internet and the Web; Retail Industry; Service Industry
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      Deighton, John A., and Kayla Bakshi. "Webvan: Groceries on the Internet." Harvard Business School Case 500-052, November 1999. (Revised March 2003.)
      • November 1999
      • Case

      IBM Ireland: Reinventing Education Crosses the Atlantic

      By: Rosabeth M. Kanter and John R. R Scannell
      IBM has just launched an innovation partnership with the Irish Ministry of Education to bring information technology to Irish schools. Wired for Learning was developed in the United States; how well will it be applied in Ireland? View Details
      Keywords: Technological Innovation; Partners and Partnerships; Innovation Strategy; Education; Technology Adoption; Government and Politics; Technology Industry; Education Industry; United States; Republic of Ireland
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      Kanter, Rosabeth M., and John R. R Scannell. "IBM Ireland: Reinventing Education Crosses the Atlantic." Harvard Business School Case 300-034, November 1999.
      • October 1999
      • Article

      What Netscape Learned from Cross-platform Software Development

      By: M. A. Cusumano and D. B. Yoffie
      Keywords: Applications and Software; Research and Development; Learning; Web Services Industry
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      Cusumano, M. A., and D. B. Yoffie. "What Netscape Learned from Cross-platform Software Development." Communications of the ACM 42, no. 10 (October 1999): 72–78.
      • September 1999
      • Background Note

      Learning from Projects: Note on Conducting a Postmortem Analysis

      By: Stefan H. Thomke and Steven Sinofsky
      Describes how firms can learn from projects through postmortem analysis. Focuses on the step-by-step process of preparing and running a postmortem meeting as it is done at Microsoft and other software developers. View Details
      Keywords: Conferences; Management Analysis, Tools, and Techniques; Projects; Software; Information Technology Industry
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      Thomke, Stefan H., and Steven Sinofsky. "Learning from Projects: Note on Conducting a Postmortem Analysis." Harvard Business School Background Note 600-021, September 1999.
      • 1999
      • Working Paper

      Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

      By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
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      Edmondson, Amy C., Richard M.J. Bohmer, and Gary Pisano. "Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery." Harvard Business School Working Paper, No. 00-003, July 1999.
      • May 1999
      • Case

      Susan Brown

      By: William A. Sahlman
      A number of issues confront an associate in a venture capital firm. She has just learned that her senior partners are not yet willing to make her a general partner of the firm. She has several options and must decide what to do. View Details
      Keywords: Human Resources; Venture Capital; Personal Development and Career; Leadership Development; Organizational Change and Adaptation; Financial Services Industry
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      Sahlman, William A. "Susan Brown." Harvard Business School Case 899-282, May 1999.
      • May 1999
      • Article

      Network Location and Learning: The Influence of Network Resources and Firm Capabilities on Alliance Formation

      By: Ranjay Gulati
      Keywords: Networks; Learning; Power and Influence; Business Ventures; Alliances
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      Gulati, Ranjay. "Network Location and Learning: The Influence of Network Resources and Firm Capabilities on Alliance Formation." Strategic Management Journal 20, no. 5 (May 1999): 397–420.
      • May 1999
      • Article

      The Effect of Adding a Constant to All Payoffs: Experimental Investigation, and a Reinforcement Learning Model with Self-Adjusting Speed of Learning

      By: Ido Erev, Yoella Bereby-Meyer and Alvin E. Roth
      Keywords: Learning; Information
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      Erev, Ido, Yoella Bereby-Meyer, and Alvin E. Roth. "The Effect of Adding a Constant to All Payoffs: Experimental Investigation, and a Reinforcement Learning Model with Self-Adjusting Speed of Learning." Journal of Economic Behavior & Organization 39, no. 1 (May 1999): 111–128.
      • 1999
      • Working Paper

      The View Through a Different Lens: Investigating Organizational Learning at the Group Level of Analysis

      By: Amy C. Edmondson
      Citation
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      Edmondson, Amy C. "The View Through a Different Lens: Investigating Organizational Learning at the Group Level of Analysis." Harvard Business School Working Paper, No. 99-128, May 1999.
      • April 1999
      • Teaching Note

      Managing Experimentation: Module Overview Note for Managing Product Development(Note for Instructor)

      By: Stefan H. Thomke
      Describes the conceptual foundations and pedagogy for a module on managing experimentation in the development of products and services. The module has been taught in the second-year elective MBA course Managing Product Development. The purpose of the module is to help... View Details
      Keywords: Transition; Business or Company Management; Product Development; Personal Development and Career; Science; Technology Adoption
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      Thomke, Stefan H. "Managing Experimentation: Module Overview Note for Managing Product Development(Note for Instructor)." Harvard Business School Teaching Note 699-138, April 1999.
      • April 1999
      • Article

      Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy

      By: M. A. Cusumano and D. B. Yoffie
      Keywords: Applications and Software; Research and Development; Strategy; Internet and the Web; Learning; Web Services Industry
      Citation
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      Cusumano, M. A., and D. B. Yoffie. "Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy." Jōhō shori [Journal of the Information Processing Society of Japan] 40, no. 4 (April 1999): 418–423.
      • 1999
      • Article

      Effects of Instructional Style on Problem-Solving Creativity

      By: A. M. Ruscio and T. M. Amabile
      This study sought to determine the impact of 2 differing instructional approaches on creative problem-solving performance. Eighty-two college students completed a novel structure-building task after receiving algorithmic instruction (providing a rote, step-by-step... View Details
      Keywords: Training; Creativity; Cognition and Thinking; Performance; Learning
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      Ruscio, A. M., and T. M. Amabile. "Effects of Instructional Style on Problem-Solving Creativity." Creativity Research Journal 12, no. 4 (1999): 251–266.
      • 1999
      • Chapter

      Leading Learning and Learning to Lead: An Action Learning Approach to Developing Organizational Fitness

      By: Michael Beer
      Citation
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      Beer, Michael. "Leading Learning and Learning to Lead: An Action Learning Approach to Developing Organizational Fitness." In The Leader's Change Handbook: An Essential Guide to Setting Direction and Taking Action, edited by Jay A. Conger, Gretchen M. Spreitzer, and Edward E. Lawler III. San Francisco: Jossey-Bass, 1999.
      • 1999
      • Chapter

      On the Role of Reinforcement Learning in Experimental Games: The Cognitive Game Theory Approach

      By: Ido Erev and A. E. Roth
      Keywords: Game Theory; Cognition and Thinking; Learning
      Citation
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      Erev, Ido, and A. E. Roth. "On the Role of Reinforcement Learning in Experimental Games: The Cognitive Game Theory Approach." In Games and Human Behavior: Essays in Honor of Amnon Rapoport, edited by D. Budescu, I. Erev, and R. Zwick, 53–77. Lawrence Erlbaum Associates, 1999.
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