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  • All HBS Web  (3,939)
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  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and ultimately fail. A second perspective argues that some firms do learn and adapt to shifting... View Details
Keywords: Martha Lagace
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

part-time consultants are considered best-in-class—they are paid industry-competitive wages, and customers include LEGO, Microsoft, and Oracle—75 percent of them live with what others might consider a handicap: They have Asperger syndrome or some form of ASD. Austin... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

he has learned during his years in public service: Officials don’t cut projects loose when they are failing, nor do they scale projects when they are succeeding. “Anybody who has ever been close to the public sector will recognize this... View Details
Keywords: by Martha Lagace
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details
Keywords: Dina Gerdeman
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

will give you time to evaluate and organize unexpected information—as well as your thoughts. When you expect talks to be especially intricate, consider negotiating over multiple days. You might exchange preliminary information by e-mail... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

personally special as we co-wrote a chapter together in a past book, Confidence, focusing on Nelson Mandela’s leadership lessons for organizations and businesses seeking large scale transformation. The Fearless View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

them. At unique storefront "Enrollment Centers" and through a series of "Enrollment Fairs," AHCT publicized the opportunity for consumers to talk to professional brokers who could help them choose the best plan from a complex array of options.... View Details
Keywords: by Michael Blanding; Health
  • 30 Nov 2011
  • Research & Ideas

Only Capitalists Can Save Capitalism

preparations for Harvard Business School's centennial celebration in 2008. Bower, Leonard, and Paine felt it important to identify key issues that HBS should focus on going into its next 100 years, so they organized a series of forums on... View Details
Keywords: by Maggie Starvish
  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

ingredients for a romantic dinner, but ends up spending an hour comparison shopping for organic dog food and craft beer. A college student resolves to spend every Wednesday evening studying in the library, only to spend most of that time... View Details
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

organizations are taking advantage of "e-commerce," an entirely new distribution channel. EE: Can you give some examples of these cases? Nolan: We've recently put together a series of cases on Cisco Systems, Inc., perhaps the... View Details
Keywords: by Staff
  • 05 Jan 2010
  • First Look

First Look: January 5

and their impact on organizational climate, which predicts successful outcomes. We addressed this gap with a field experiment suggested by Toyota's problem-solving process. We tested three related process improvement activities: (1) interacting with workers to View Details
Keywords: Martha Lagace
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

that is not a profession? Phil Clark's comment characterizes the first line of thought. As he put it, an "elite B-school degree is seen as a ticket to connections to 'take care of (oneself),' not necessarily to provide value to any View Details
Keywords: by Jim Heskett
  • 18 Oct 2011
  • First Look

First Look: October 18

  PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

their own reputations. At the same time, by helping shine a light in these areas, Toffel says he hopes this research might help overseas labor conditions improve, either by rewarding the factories that treat workers better, or by helping those with problems View Details
Keywords: by Michael Blanding
  • 20 May 2014
  • First Look

First Look: May 20

the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review paper discusses what... View Details
Keywords: Sean Silverthorne
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

"extremely proactive," says coffee consultant Milletto. "When Starbucks bought huge newspaper ads announcing its new line of organic coffees, she had a quick-print shop produce a storefront banner that said, 'Serving 5... View Details
Keywords: by David Stauffer
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

stability for insurers? Consolidation in the health insurance industry is not the answer. While Aetna’s bargaining power with ever-more consolidated provider organizations would have improved if it were allowed to join forces with Humana,... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 25 Jan 2013
  • Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

festival, or mela, for the millions of pilgrims. The Maha Kumbh Mela is happening right now. It's expected to draw close to 200 million people over almost eight weeks, and as many as 30 million in a single day. The Harvard team is here to View Details
Keywords: by John D. Macomber; Construction; Real Estate
  • 26 Jan 2016
  • First Look

January 26, 2016

core markets, while also winning in new domains. Clayton M. Christensen has been pessimistic about whether established companies can prevail in the face of disruption. Charles A. O'Reilly III and Michael L. Tushman have a contrasting point of view. The authors explain... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

Organizational Learning from Error Authors:Lucy H. MacPhail and Amy C. Edmondson Publication:In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, forthcoming An abstract is not available at this time. Publisher's... View Details
Keywords: Sean Silverthorne
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