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  • Web

Online Business Analytics Course | HBS Online

warehouse inventory.” Dates & Eligibility No current course offerings for this selection. Starting Aug 06 8 Weeks $1,850 + applicable international taxes Payment deadline July 31 View weekly calendar Enroll Now Starting Sep 24 8 Weeks... View Details
  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

Professor Scott Duke Kominers spoke to the Harvard Gazette about why the crypto market has plunged in value recent months and how a tide of upcoming international regulation could affect the market. The... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

traditional core. She hired computational chemists, genetic scientists, and pharmaceutical business experts. They dressed and spoke differently from the famously staid IBM executive. The best Corporate Explorers not only disrupt the View Details
Keywords: by Lane Lambert
  • 08 Sep 2015
  • First Look

September 8, 2015

financial markets to get through the initial period of discovery or diffusion. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49551 September 2015 Harvard Business Review The Organizational Apology: A Step-by-Step Guide... View Details
Keywords: Carmen Nobel
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

headquarters functions—are no longer bound to one country. Why are these changes taking place, and what are their consequences?" As an expert on international corporate and public finance, Desai presents a practical framework for firms to... View Details
Keywords: by Martha Lagace
  • 05 May 2014
  • Working Paper Summaries

Firms and the Economics of Skilled Immigration

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln; Technology
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
  • 14 Aug 2012
  • First Look

First Look: August 14

the more complex the legislation, the more difficulty the market has in assessing the impact of these bills. Consistent with the legislator incentive mechanism, the more concentrated the legislator's interest in the industry, the more... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

  PublicationsFinancial Development, Fixed Costs and International Trade Authors:Bo Becker, David Greenberg, and Jinzhu Chen Publication:Review of Corporate Finance Studies (forthcoming) Abstract Exporting firms face significant up-front... View Details
Keywords: Carmen Nobel
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes, Teresa, Mark Casson, and G.... View Details
Keywords: Dina Gerdeman
  • 22 Oct 2013
  • First Look

First Look: October 22

Journal of International Business Studies Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams By: Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton Abstract—Through an... View Details
Keywords: Sean Silverthorne
  • April 2025
  • Case

Salesforce Agentforce: The Limitless Workforce

By: Suraj Srinivasan, Allison Ciechanover and George Gonzalez
In early 2025, Salesforce was a global leader in cloud-based enterprise software, best known for pioneering customer relationship management (CRM) delivered as a service. Over the past two decades, the company had expanded into marketing, customer service, analytics,... View Details
Keywords: Business Model; Customer Relationship Management; Price; AI and Machine Learning; Technology Adoption; Organizational Change and Adaptation; Sales; Business Strategy; Ethics; Product Launch; Technology Industry; United States
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  • 22 Nov 2016
  • First Look

November 22, 2016

information in hand, managers can redesign organizational processes or change standards—even the strategy—to take advantage of changes in competitive markets and internal operations. Like all management... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2011
  • First Look

First Look: March 1

mind-set and will be expected to offer your CEO deep insights on key business decisions. This article explores those developments in more detail and explains other findings about the latest requirements in each of seven C-level jobs: CIO, chief View Details
Keywords: Sean Silverthorne
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a... View Details
Keywords: by Joan Magretta
  • 02 Mar 2016
  • News

David Moss is Rewriting History

market in early 18th-century Japan, Wall Street’s first financial panic in 1792, and the Federal Reserve’s highly controversial response to the global financial turmoil of 1931. The course debuted in the spring 2008 term; six weeks later... View Details
Keywords: April White
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

participation decisions. Based on our experimental results, we suggest preliminary lessons for improving the design of household risk management contracts. Download the paper: http://www.hbs.edu/research/pdf/09-116.pdf Where Is the Pharmacy to the World? View Details
Keywords: Martha Lagace
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

technology." The book provides a quick overview of the social technology that helps global corporate communication mimic personal conversation: internal blogs (in which leaders share their thoughts and employees have a chance to comment),... View Details
Keywords: by Carmen Nobel