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  • All HBS Web  (2,699)
    • News  (681)
    • Research  (1,702)
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  • All HBS Web  (2,699)
    • News  (681)
    • Research  (1,702)
    • Events  (20)
    • Multimedia  (1)
  • Faculty Publications  (953)
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  • 01 Oct 1996
  • News

New Releases

vision has resulted in many financially driven companies becoming more mission-oriented. In this changing climate, HBS professor Robert Kaplan and David Norton (DBA '73), president of Renaissance Solutions, offer a performance measurement View Details
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • August 2001
  • Article

Technology as a Complex Adaptive System: Evidence from Patent Data

Keywords: Information Technology; System; Patents; Analytics and Data Science
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Fleming, L., and O. Sorenson. "Technology as a Complex Adaptive System: Evidence from Patent Data." Research Policy 30, no. 7 (August 2001).
  • 15 Jun 2020
  • News

Alumni and Faculty Books for June 2020

system clash with the digital age, and how to take action. Presenting examples of companies already making a difference, the authors show how business must serve both as innovator and activist, developing corporate strategies that effect... View Details
  • April 2013 (Revised October 2013)
  • Case

National Instruments

By: Lynda M. Applegate, Keri Pearlson and Natalie Kindred
This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based in Austin, Texas, with over $1 billion in 2011 sales, NI designs, produces, and sells software and hardware platforms... View Details
Keywords: Organizational Structure; Applications and Software; Organizational Culture; Technological Innovation; Digital Platforms; Innovation and Management; Media; Management Systems; Social and Collaborative Networks; Information Technology Industry; Information Technology Industry; Texas
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Applegate, Lynda M., Keri Pearlson, and Natalie Kindred. "National Instruments." Harvard Business School Case 813-001, April 2013. (Revised October 2013.)
  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Information Technology Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
  • 01 Mar 2009
  • News

The Myth of Laissez-Faire

Even as government intervention and regulation are looming large in the United States, one is still pulled up short on encountering Jeff Madrick’s new book, The Case for Big Government (Princeton University Press). And when he says big, Madrick (MBA ’71), editor of... View Details
Keywords: Sean Silverthorne; Information; Information
  • 17 Sep 2020
  • News

HBS Goes Back To School

incoming students to meet fellow classmates and learn about social enterprise related opportunities and resources.” SEPTEMBER 4 Doug Scatterday, senior director of Facilities, and Rich Stewart, director of Facilities, discuss the changes the School has made to its... View Details
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

produced innovations in information and other technologies.  Some questioned the data.  Others counseled patience. David Caulfield sees productivity improvement, but not necessarily among workers.  In questioning the way we measure... View Details
Keywords: by James Heskett; Computer; Technology
  • 01 Sep 2005
  • News

Ideas: Books

Accountability Systems for Greater Performance and Commitment by Robert Simons (HBS Press) Professor Simons thinks leaders should regard the structure of an organization (the system of accountability that... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

systems with asylum seekers, while fragile economies, political tensions over immigration, and low unemployment rates have raised the stakes higher. “It’s a very time-consuming and detail-oriented process that requires looking at a lot of... View Details
Keywords: by Ben Rand; Information Technology; Information Technology
  • 01 Dec 1997
  • News

Short Takes

management (oversight of a patient's care on a case-by-case basis, from start to finish); care paths (preplanned procedural menus for certain illnesses and conditions); information systems (allowing... View Details
Keywords: Judith Ross
  • 01 Apr 1996
  • News

Technology for Learning's Sake

adds. "Long-term success in modern operations and information systems management is increasingly dependent on an understanding of the importance of details - as well as the details themselves," Upton... View Details
Keywords: by Deborah Blagg; photo by David Zadig
  • 01 Feb 2000
  • News

HBS Alumni Association Board of Directors: President's Report

for the coming year: encourage clubs to designate an information technology officer to run Internet sessions and develop Web resources; create a system for connecting current students to clubs and... View Details
Keywords: Edmund A. Hajim (MBA '64)
  • July 2001 (Revised September 2001)
  • Background Note

Definitions and Typologies of the Family Business

By: John A. Davis
Introduces students to the wide variety of family business definitions in literature today. Also reviews prominent typologies of family business systems. View Details
Keywords: Family Business; Body of Literature; System
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Davis, John A. "Definitions and Typologies of the Family Business." Harvard Business School Background Note 802-007, July 2001. (Revised September 2001.)
  • 22 Feb 2022
  • News

Vision: Learning Curve

Indian nonprofit devoted to supporting the millions of low-income women who toil in the country’s informal economy. Serving young people and working mothers, brother and sister each came to believe that intervening at the preschool and... View Details
Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

has ever seen. In the past, biographers of Lord Liverpool have not sufficiently acknowledged the importance of his foremost skill: economic policy (including fiscal, monetary, and banking system questions). Here, Hutchinson's decades of... View Details
Keywords: Margie Kelley; Information; Information
  • June–July 2014
  • Article

Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
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Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton. "Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams." Journal of International Business Studies 45, no. 5 (June–July 2014): 536–561.
  • 01 Feb 2001
  • News

Books

world. Kanter believes that attaining this higher level requires "deep systemic change ...and a deeper emphasis on human skills that build meaningful community out of mere connections." Based on a landmark project with rare on-site... View Details
Keywords: books; research; Information; Information
  • 01 Jun 2014
  • News

School Ties

When Jan Rivkin talks about what the US educational system must deliver, he lays out the challenge in stark terms. "For young Americans to succeed in today's workforce, they must out-innovate and out-produce the world's best," declares... View Details
Keywords: Garry Emmons; Elementary and Secondary Schools; Educational Services
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