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- All HBS Web
(2,962)
- People (7)
- News (876)
- Research (1,618)
- Events (5)
- Multimedia (9)
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- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
immigrants who have made innumerable contributions to the technological and economic success of the United States. Outsiders keep our commercial markets vital by offering perspectives that differ from the prevailing view, introducing new... View Details
- 05 Jan 2011
- Op-Ed
Funding Unpredictability Around Stem-Cell Research Inflicts Heavy Cost on Scientific Progress
old, on average. Lab leaders spend a great deal of their energy recruiting the right people for their lab, nurturing a portfolio of interesting projects, and raising money. Most principal investigators, even the most successful ones in... View Details
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
And many are jumping in without doing their homework to determine the distinct financial needs of consumers in the countries they are targeting. “Successful operators deal with the unique circumstances of countries to provide a product... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
Editor's note: As traditional hierarchical organizations flatten, new ways of thinking about internal communications must be developed—news no longer flows just from top to bottom. In Talk, Inc.: How Trusted Leaders Use Conversation to... View Details
Keywords: Re: Boris Groysberg
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's View Details
Keywords: Martha Lagace
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
proponents of such ideas have been advisers to both David Cameron in the U.K. (Richard Thaler) and Barack Obama in the US (Cass Sunstein). Behavioral economists advise regulators that, when in doubt, make sure that business is transparent and even educational in its... View Details
Keywords: by James Heskett
- 07 Apr 2003
- Research & Ideas
Three Steps for Crisis Prevention
counterpart at Honeywell, Michael Bonsignore, were rushing to close the deal (United Technologies was also eager to acquire Honeywell), they "reportedly never held initial consultations with their Brussels lawyers who specialize in... View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
models to develop new goals and destinations with respect to loyalty." Core questions asked in a ZMET interview will vary greatly from use to use, Zaltman says. "Some companies want to understand the anatomy of the experiences consumers... View Details
Keywords: by Martha Lagace
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
that those contracts are less profitable," says Healy. A Necessary Evil? The experiences of Siemens and SNC-Lavalin also calls into question the assumption that bribery is a necessary practice in dealing in developing markets, says Healy.... View Details
Keywords: by Michael Blanding
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new... View Details
Keywords: by Peter K. Jacobs
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
chains, and speeding communications. The result: "People can spend more time thinking up new products and servicing customers, and less time checking boxes." To get there, most firms must be willing to engage in radical change and... View Details
Keywords: by Maggie Starvish
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
business community was swift and dramatic. Deutsche Bank froze the creation of 250 jobs in Cary. More than 100 business leaders, many from well-known companies, signed a letter to Gov. McCrory opposing the new state law. PayPal cancelled... View Details
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new... View Details
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
specifics are determined lower down in the organization. Even if you get the plan right, implementing it is a whole other project. Some of Clark's research in the book deals with the extent to which the operating organization also has to... View Details
Keywords: by Martha Lagace
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
say. Here's the good news: There are reasons why leaders fail to prevent predictable surprises and there are ways to identify trouble while there is still time to stop it. As authors of a new book from Harvard Business School Press,... View Details
Keywords: by Martha Lagace
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
to deal with “gap problems” in your organization? How can leadership best “mind the gap” in large organizations? What do you think? References: Natalie Kitroeff, David Gelles, and Jack Nicas, Boeing Rejected Safety System for 737 Max Jet,... View Details
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
both heartening and disturbing. “We were looking for 'Generally Accepted Conduct Principles.'"—Rohit Deshpandé The good news is that the researchers found broad consensus among the employees of the four multinationals who were asked... View Details
Keywords: by Carmen Nobel
- 01 Jun 2009
- Lessons from the Classroom
The Challenges of Investing in Science-Based Innovation
Street has conventional and not always accurate measures of a company's value," Sato says. "How do you communicate to shareholders that an investment is on track or not on track when you still might be years away from that new... View Details