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  • All HBS Web  (1,585)
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  • 01 Sep 2008
  • News

Balanced Equation

water treatment, and health care. Over half of GE’s revenues came from abroad last year, reinforcing its standing as a truly global company. You’ve said, “I’m a real GE person.” What does that mean? I’ve... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across cognitive, affective, and... View Details
Keywords: Dina Gerdeman
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

reenergize the industry. Will Southwest's no-frills, point-to-point approach become the new dominant business model, or will traditional carriers reinvent their businesses? This question has even more resonance in the wake of the global... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

manufacturer (ODM)? Tung Lung Metal Industries Co. Ltd. is a Taiwanese maker of door lock hardware that is faced with the question of whether to continue to focus on its ODM business or start placing more emphasis on its own brand development and growth in View Details
Keywords: Martha Lagace
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

The CrowdStrike tech security outage in July revealed the true interdependence—and fragility—of global computer systems. Following several high-profile data breaches, policymakers are calling on businesses to do more to fix code... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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Satchu, Reza, and Tom Quinn. "SnapTravel: Betting on 'Super.com'." Harvard Business School Case 824-196, June 2024.
  • 22 Apr 2014
  • First Look

First Look: April 22

child education and health in the least likely setting of rural Uttar Pradesh. Building on the recent literature on culture and public action, and relying on extensive field research, village-level comparisons, and interviews with key... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2019
  • News

The 19 Musts of 2019

what we can do to change this. It is a poignant manifesto that I find more necessary than ever.” Courtesy source Courtesy source —Tiffany Pham (MBA 2012), founder and CEO of Mogul, a global platform and community network for women; author... View Details
Keywords: podcast; Arts, Entertainment
  • 01 Feb 2000
  • News

No Place Like Home

services they produce more expensive, which in turn makes the overall economy less competitive in a global business environment." Where the Heart Is Along with food, shelter is perhaps the most basic human need. In modern society, stable,... View Details
Keywords: Garry Emmons
  • 24 Apr 2012
  • First Look

First Look: April 24

theoretical framework contribute to our understanding of the nature of expert influence and how and why functional groups, such as risk managers, can become influential. Download the paper: http://www.hbs.edu/research/pdf/11-068.pdf Measuring Teamwork in View Details
Keywords: Carmen Nobel
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54794 Harvard Business School Case 518-047 Armarium: Luxury Fashion Brands for Rent Armarium, a two-sided online platform that offered consumers the opportunity to rent the most coveted, current season high fashion... View Details
Keywords: by Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of View Details
Keywords: Sean Silverthorne
  • 11 Sep 2012
  • First Look

First Look: September 11

economies across and within activities vary by activity and type of organic expansion; and (4) across-activity internal economies are asymmetric. Download the paper: http://www.hbs.edu/research/pdf/13-025.pdf Entrepreneurship in the Natural Food and Beauty Categories... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2025
  • News

Challenge Accepted

me because I live and breathe it every day and it motivates me to keep on pushing. JH: During his tenure as CEO of Vodafone, Vittorio Colao (MBA 1990) transformed the telco into a truly global organization through organic growth and... View Details
Keywords: challenges; failure; advice; experience
  • 05 Nov 2024
  • Book

Building the Road to 'Small Business Utopia' with AI and Fintech

lending is not yet complete, but we can already see its promise. As technology opened the doors to vast troves of data, opportunities emerged to create new insights on a small businesses health and prospects. These inputs have the... View Details
Keywords: by Karen G. Mills; Financial Services
  • 06 Nov 2012
  • First Look

First Look: November 6

to procure and distribute essential medicines and supplies; provide technical assistance to transform existing supply chains; and collaborate with in-country and global partners to coordinate efforts. The new U.S. View Details
Keywords: Sean Silverthorne
  • 04 Aug 2020
  • News

How Business Can Advance Racial Equity

disparity, wealth disparity, gender disparities, racial disparities. When we're in a moment when democracy is in decline, authoritarianism is on the rise around the world and where many people in this country and beyond are fearful and dissatisfied with our national... View Details
  • 17 Jun 2014
  • First Look

First Look: June 17

demonstrate their impact on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2013
  • First Look

First Look: April 23

staff, and graduate students affiliated with Harvard Medical School are already world class and at the top of the medical research game, with approximately $1.4 billion in annual funding from the U.S. National Institutes of Health (NIH).... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2020
  • Blog Post

Alumni on the Black Lives Matter Movement

our community, but we need to share information.” Adams, an Emmy Award–winning CBS News correspondent and former White House correspondent, and Stewart, VP of Global Partnerships at Google, surveyed 4,000 cross-generational women across... View Details
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