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- 25 Oct 2004
- Research & Ideas
Planning for Surprises
document the dysfunctional role of the airlines in weakening airline security throughout the '90s and into the twenty-first century. We also show the dysfunctional role of the lead auditing firms in keeping auditor independence from... View Details
Keywords: by Martha Lagace
- 05 Dec 2006
- First Look
First Look: December 5, 2006
Science Foundation. The developed platform offers an unprecedented view of the R&D-to-patenting innovation process and a close analysis of the strengths and limitations of the Industry R&D Survey. The files are linked through a name-matching algorithm... View Details
Keywords: Sean Silverthorne
- March 2021 (Revised February 2025)
- Teaching Note
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
- 13 Jan 2015
- First Look
First Look: January 13
voluntary disclosure and marketing decisions. Publisher's link: http://people.hbs.edu/mluca/StrategicDisclosure.pdf January 2015 Innovation Policy and the Economy Firms and the Economics of Skilled Immigration By: Pekkala Kerr, Sari,... View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
fundamental intellectual capital for the industry. Even without doing very much of the basic research, however, other firms were still registering large numbers of patents." What's going on here? The research cycle, it seems, has... View Details
Keywords: by Jim Aisner
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a hiring pipeline for technology... View Details
Keywords: by Kristen Senz
- 04 Apr 2022
- Research & Ideas
Tech Hubs: How Software Brought Talent and Prosperity to New Cities
the growth of the tech centers was actually coming from the big population centers.” The rise of tech hubs What’s more, that growth isn’t stoked by long-standing companies shifting locations, like IBM did,... View Details
Keywords: by Rachel Layne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional firm during a three-month period... View Details
Keywords: Martha Lagace
- 06 Nov 2007
- First Look
First Look: November 6, 2007
some implications for the future growth of the industry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=804176 Blue River Capital Harvard Business School Case 708-448 Examines the strategy and... View Details
Keywords: Sean Silverthorne
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
economic growth has stagnated, and poverty is on the rise. Most people in Latin America, the Middle East, and Central Asia are poorer today than they were ten years ago, and most Africans were better off forty years ago. The average per... View Details
Keywords: by George C. Lodge
- 29 Jul 2014
- First Look
First Look: July 29
discusses the common growth drivers (e.g., school accountability, 21st century skills, and advanced technological innovations) and theories of change (e.g., personalization, access, and productivity) for edtech products and services.... View Details
Keywords: Sean Silverthorne
- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
but only by the firms that have employee longevity and a valued ... way of life." This may not mean retaining everyone, however, as Horacio Cavallero suggests in commenting that "I have always thought that it was very important... View Details
Keywords: by James Heskett
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
most profitable. "Not only are merchandise profits higher under contingent free shipping than under free shipping, but our estimates imply that the firm could derive even higher merchandise profits by increasing both its flat... View Details
- 11 Feb 2014
- First Look
First Look: February 11
Demographic Changes By: Bardhan, Pranab, Michael Luca, Dilip Mookherjee, and Francisco Pino Abstract—This paper studies how land reform and population growth affect land inequality and landlessness, focusing particularly on indirect... View Details
Keywords: Sean Silverthorne
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
From tech to media to management consulting firms, layoffs are back. Downsizing during a healthy economy can help lay the foundation for efficient growth or make space for new roles that harness newer technology, such as artificial... View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient... View Details
Keywords: by Jim Heskett
- 01 Aug 2016
- Research & Ideas
Retail Execs Underplay Current Performance to Investors--but Why?
search for driving directions to a Walmart was counted toward Walmart’s consumer activity for the week. The researchers’ within-quarter measure accurately tracked current-period revenue growth and predicted announcement surprises and... View Details
- 16 Apr 2013
- First Look
First Look: April 16
413-094 Beth Stewart: Navigating the Boardroom After rising through the ranks of Corporate America, Beth Stewart has become a corporate director on the board of General Growth Properties. Stewart is struggling with how to address her... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with driving strategic planning in... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a group of firms that together... View Details
Keywords: by Sean Silverthorne