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Show Results For
- All HBS Web
(4,418)
- People (33)
- News (848)
- Research (2,970)
- Events (1)
- Multimedia (5)
- Faculty Publications (2,014)
- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)
- 28 May 2008
- First Look
First Look: May 28, 2008
MaterialsChina in Africa: The Case of Sudan Harvard Business School Case 308-060 This case examines the relation between China's demand for resources and political risk. Purchase the case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308060 Mellon... View Details
Keywords: Martha Lagace
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
iStock Summing Up How Should Organizations Draw the Line on Pay Transparency? There is general support for the widespread practice of disclosing pay data in "bands" associated with jobs. Fewer people would go beyond this to disclose what individual employees... View Details
- Web
Online Business Strategy Course | HBS Online
likely to achieve enduring financial success "The course has given me the confidence to know that my suggestions have a solid business basis." Jennifer Moret Financial Analyst What You Earn Certificate of... View Details
- Web
Partners & Fellows | Social Enterprise | Harvard Business School
Coney Island Prep Connecticut Office of the Governor Consumer Financial Protection Bureau Detroit Economic Growth Corporation Dillard University Draper Richards Kaplan Foundation Endeavor Global Environmental Defense Fund Equal Justice... View Details
- 29 Sep 2020
- Cold Call Podcast
Employee Performance vs. Company Values: A Manager’s Dilemma
- Web
Greenhill House | About
stucco and brick office building was designed in the Georgian Revival-style by McKim, Mead & White as part of the original 1920s campus plan, though construction was delayed for financial reasons until 1965, during the tenure of Dean... View Details
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases. But when data analytics is used successfully, organizations... View Details
- 12 Mar 2021
- News
My Favorite Case
create the illusion of higher quality. I’ve always bought the cheapest vodka I could find, but my kids insist on the expensive brands. Great lesson in the realities of marketing! —Howard (Ted) Greene (MBA 1967) Back to top “Ant Financial” Headquartered in Hangzhou,... View Details
- Web
Reconceiving Products & Markets - Institute For Strategy And Competitiveness
needs and new markets open up opportunities to differentiate , innovate , and grow . A new generation of social entrepreneurs is capturing these opportunities, and mainstream businesses must keep up to stay competitive by: Designing products and View Details
- November 1999
- Case
Long-Term Capital Management, L.P. (C)
By: Andre F. Perold
Long-Term Capital Management, L.P. (LTCM) was in the business of engaging in trading strategies to exploit market pricing discrepancies. Because the firm employed strategies designed to make money over long horizons--from six months to two years or more--it adopted a... View Details
Keywords: Fluctuation; Capital; Financial Liquidity; Financing and Loans; Investment Funds; Investment Portfolio; Corporate Governance; Governing Rules, Regulations, and Reforms; Management; Risk Management; Markets; Motivation and Incentives; Financial Services Industry
Perold, Andre F. "Long-Term Capital Management, L.P. (C)." Harvard Business School Case 200-009, November 1999.
- August 2007 (Revised February 2008)
- Case
Pinnacle Ventures
By: Michael J. Roberts, William A. Sahlman and Elizabeth Kind
Describes a prospective "venture debt" loan to a new venture from the perspective of Patrick Lee, a principal at Pinnacle Ventures. Forces students to grapple with the nature of financial risk in the start-up firm and assess the prospective risks and returns to a... View Details
Keywords: Risk and Uncertainty; Venture Capital; Investment Return; Business Startups; Financial Services Industry
Roberts, Michael J., William A. Sahlman, and Elizabeth Kind. "Pinnacle Ventures." Harvard Business School Case 808-048, August 2007. (Revised February 2008.)
- 21 Jul 2009
- First Look
First Look: July 21
ratings play an important role in the financial system, but investors and regulators who use ratings cannot easily verify their quality, and ratings are paid for by the firms whose bonds are rated. The provision of quality ratings is at... View Details
Keywords: Martha Lagace
- 15 Nov 2022
- Op-Ed
Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)
to a body positivity rebranding by the lingerie retailer Victoria’s Secret. Just two weeks later, the cultural moment was amplified when Hulu released a documentary about an association between financier and sex offender Jeffrey Epstein... View Details
Keywords: by John Deighton and Leora Kornfeld
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
Business School curriculum among those interested in studying business in 1908. I should know. I was invited to join the HBS faculty not to teach marketing, service management, or general management, among my later teaching assignments,... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
there are legal dimensions to business and they, like the financial or IT functions, need to be managed. They are too important to delegate to persons, i.e., lawyers, who may not understand the broader business objectives. Second, the law... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
Keywords: by Sean Silverthorne
- Web
Case Studies - Social Impact Collaboratory
to design use investment capital to create social change. Key Themes: The social impact bond is a unique financial contract that allows investors to fund social service organizations with the potential to... View Details
- 30 Sep 2014
- First Look
First Look: September 30
business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters, has seen its stock price fall from 230 pence to a low of... View Details
Keywords: Sean Silverthorne
- 01 Jun 2024
- News
Quantum Leap
“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details