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    Jeffrey T. Polzer

    Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across organizational networks to accomplish their individual and collective... View Details

    • 12 Sep 2018
    • News

    Preferring to read print over digital books

    • 22 Dec 2014
    • Video

    Margarita de la Piedra Carrillo

    • 31 Oct 2019
    • Video

    Syed Babar Ali

    Syed Babar Ali, Founder of Packages Limited, Milkpak Limited (now Nestlé Pakistan Limited), and Lahore University of Management Sciences, discusses his experiences building a packaging company in Pakistan by... View Details
    • 25 Aug 2015
    • First Look

    First Look Tuesday

    both theories of vicarious learning, as well as the practice of learning from others' experiences in organizations. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49499 Blinded by Experience: Prior Experience,... View Details
    • Research Summary

    Current Projects

    To further study team coaching and creativity, I have undertaken two field-based studies. In collaboration with Teresa Amabile, I am exploring helping and collaborative behaviors though the analysis of daily diary entries from creative work teams at a design firm.... View Details
    • August 2024 (Revised March 2025)
    • Case

    DBS' AI Journey

    By: Feng Zhu, Harold Zhu and Adina Wong
    Headquartered in Singapore, DBS Bank, one of Asia's leading financial services groups, embarked on a multi-year digital transformation under CEO Piyush Gupta in 2014. It was then that DBS also began experimenting with AI to drive value for the business and customers.... View Details
    Keywords: Corporate Governance; AI and Machine Learning; Digital Transformation; Risk Management; Value Creation; Banking Industry; Financial Services Industry; Asia; Singapore
    Related
    • November 2022
    • Article

    The Psychosocial Value of Employment: Evidence from a Refugee Camp

    By: Reshmaan Hussam, Erin M. Kelley, Gregory Lane and Fatima Zahra
    Employment may be important to wellbeing for reasons beyond its role as an income source. This paper presents a causal estimate of the psychosocial value of employment in refugee camps in Bangladesh. We involve 745 individuals in a field experiment with three arms: a... View Details
    Keywords: Psychosocial Wellbeing; Employment; Refugees; Well-being
    Related
    • May 2015
    • Article

    Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays

    By: Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap
    In this comment we list the 33 published experiments based on 2,521 participants demonstrating the embodied effects of expansive versus contractive nonverbal postures. We discuss a new addition to this list that found an embodied effect of nonverbal expansiveness on... View Details
    Keywords: Nonverbal Communication; Behavior; Research
    Related
    • 18 Nov 2015
    • News

    Seven Books for Working Relationships

    • April 2020
    • Teaching Note

    Glossier: Co-Creating a Cult Brand with a Digital Community

    By: Jill Avery
    Teaching Note for HBS No. 519-022. Flush with cash from its Series C fundraise, cult beauty brand Glossier considers its next phase of growth, facing critical decisions on how to allocate its capital to support various marketing communications and distribution... View Details
    Keywords: Digital Marketing; Crowdsourcing; CRM; Startup; Direct-to-consumer; DTC; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Customer Relationship Management; Venture Capital; Business Startups; Entrepreneurship; Social Media; Beauty and Cosmetics Industry; United States
    Related
    • 22 Jul 2015
    • Research & Ideas

    Name Your Price. Really.

    of experiments—including a field experiment where she posed with students as snack bar employees—Santana found that by subtly manipulating the environment, sellers can dramatically change what some buyers are willing to pay. Retailers are... View Details
    Keywords: by Michael Blanding; Consumer Products
    • 2011
    • Article

    A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction

    By: Eyal Ert, Ido Erev and Alvin E. Roth
    Two independent, but related, choice prediction competitions are organized that focus on behavior in simple two-person extensive form games: one focuses on predicting the choices of the first mover and the other on predicting the choices of the second mover. The... View Details
    Keywords: Forecasting and Prediction; Behavior; Decision Choices and Conditions; Competition; Motivation and Incentives; Game Theory; Fairness
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      Leslie A. Perlow

      Leslie A. Perlow is the Konosuke Matsushita Professor of Leadership in the Organizational Behavior Unit at Harvard Business School. She leads the Crafting Your Life Special Project, dedicated to helping individuals make purposeful life choices while gathering... View Details

      • February 2022
      • Article

      How Global Leaders Gain Power Through Downward Deference and Reduction of Social Distance

      By: Tsedal Neeley and Sebastian Reiche
      We theorize about how people with positional power enact downward deference—a practice of lowering oneself to be equal to that of lower power workers—based on a study of 115 top global leaders at a large U.S. company. These leaders were charged with advancing... View Details
      Keywords: Leadership; Leadership Style; Global Range; Relationships; Rank and Position; Power and Influence; Cross-Cultural and Cross-Border Issues
      Related
      • October 1994 (Revised March 1995)
      • Case

      Monitor Company: Personal Leadership on Diversity

      Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences that help them to become leaders in issues of diversity. View Details
      Keywords: Leadership; Organizational Culture; Diversity Characteristics; Consulting Industry
      Related
      • 30 Jul 2014
      • News

      Teaching The Deal

      • 24 Apr 2019
      • Blog Post

      2019 New Venture Competition Student and Alumni Journeys

      enterprise, and business—competed in the 2019 Harvard Business School New Venture Competition. Experience their journeys from ideation, pitching, failures (and successes!), pivots, lows and highs, all culminating in the finale event where... View Details
      • 6 PM – 8 PM EDT, 06 Jun 2019
      • Career Events

      Connect with HBS in Miami: Renew Your Work & Life

      Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details
      • 6 PM – 8 PM CDT, 04 Jun 2019
      • Career Events

      Connect with HBS in Nashville: Renew Your Work & Life

      Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details