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  • All HBS Web  (6,302)
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    • Research  (4,498)
    • Events  (35)
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  • 03 Sep 2015
  • News

An Online Bank With a Personal Touch

    Addressing Consolidation in Health Care Markets

    This JAMA Viewpoint proposes three steps the Biden administration can take to slow consolidation within health care, which has been shown to raise costs without improving service or quality: better fund federal antitrust enforcement agencies; appoint agency heads... View Details

    • 2024
    • Case

    EPCorp: What Story Does the Data Tell?

    By: Jacob M. Cook
    In EPCorp: What Story Does the Data Tell?, the Quick Case begins with Shivani Bahl researching problems with her company's website so that she can begin to analyze which option would help EPCorp most: selling all its products on Amazon or improving its own data... View Details
    Keywords: Distribution Channels; E-commerce; Analytics and Data Science; Decision Making
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    Cook, Jacob M. "EPCorp: What Story Does the Data Tell?" Harvard Business Publishing Case, 2024.
    • 15 Sep 2017
    • Working Paper Summaries

    Debt Redemption and Reserve Accumulation

    Keywords: by Laura Alfaro and Fabio Kanczuk
    • March 2014
    • Technical Note

    Drivers of Value Creation

    By: Eric Van den Steen
    This note introduces a concise but comprehensive framework for analyzing value creation and value creation advantage, i.e., a firm's superior ability to increase the spread (or gap) between its offering's customer value (or WTP) and supplier cost (or WTS). (While the... View Details
    Keywords: Strategy; Competitive Advantage; Value Creation
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    Van den Steen, Eric. "Drivers of Value Creation." Harvard Business School Technical Note 714-487, March 2014.
    • 09 Aug 2013
    • News

    What is it about healthcare costs?

    • 2016
    • Chapter

    Deriving an Optimally Deceptive Policy in Two-Player Iterated Games

    By: Elisabeth Paulson and Christopher Griffin
    We formulate the problem of determining an optimally deceptive strategy in a repeated game framework. We assume that two players are engaged in repeated play. During an initial time period, Player 1 may deceptively train his opponent to expect a specific strategy. The... View Details
    Keywords: Deception; Strategy; Game Theory
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    Paulson, Elisabeth, and Christopher Griffin. "Deriving an Optimally Deceptive Policy in Two-Player Iterated Games." In Proceedings of 2016 American Control Conference. IEEE Press, 2016. (Developed with Booz Allen Hamilton.)
    • September 2011
    • Article

    Information Risk and Fair Value: An Examination of Equity Betas

    By: Edward J. Riedl and George Serafeim
    Using a sample of U.S. financial institutions, we exploit recent mandatory disclosures of financial instruments designated as fair value level 1, 2, and 3 to test whether greater information risk in financial instrument fair values leads to higher cost of capital. We... View Details
    Keywords: Forecasting and Prediction; Assets; Cost of Capital; Financial Institutions; Financial Instruments; Corporate Disclosure; Information; Risk and Uncertainty; Value; United States
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    Riedl, Edward J., and George Serafeim. "Information Risk and Fair Value: An Examination of Equity Betas." Journal of Accounting Research 49, no. 4 (September 2011): 1083–1122.
    • October 2010
    • Supplement

    The Export-Import Bank of the United States (CW)

    By: C. Fritz Foley and Matthew Johnson
    In the fall of 2009, Fred Hochberg, Chairman of The Export-Import Bank of the United States (Ex-Im), and his team struggled to find a way to help finance the sale of Boeing aircraft to Emirates. Ex-Im responds to the challenges in credit market with an innovative... View Details
    Keywords: Trade; Cost Management; Credit; Financing and Loans; Innovation and Invention; Markets; Problems and Challenges; Sales; Banking Industry; United Arab Emirates; United States
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    Foley, C. Fritz, and Matthew Johnson. "The Export-Import Bank of the United States (CW)." Harvard Business School Spreadsheet Supplement 211-705, October 2010.
    • September 2010 (Revised August 2011)
    • Background Note

    Pricing, Profits, and Customer Value

    By: Frank V. Cespedes, Benson P. Shapiro and Elliot B. Ross
    This note discusses how some firms (start-ups and established companies) maximize customer value and profits via their pricing processes. It is aimed at companies that compete on the basis of performance initiatives rather than absolute cost advantages and low price.... View Details
    Keywords: Customer Focus and Relationships; Customer Value and Value Chain; Cost; Price; Profit; Performance Effectiveness; Sales; Competitive Strategy
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    Cespedes, Frank V., Benson P. Shapiro, and Elliot B. Ross. "Pricing, Profits, and Customer Value." Harvard Business School Background Note 811-016, September 2010. (Revised August 2011.)
    • November 1991 (Revised April 2002)
    • Background Note

    Note on Foreign Currency Swaps

    By: W. Carl Kester
    Provides descriptive background about the development of an international market for currency swaps and, by means of a detailed example, instructs readers in the determination of swap flows and all-in costs of financing using market swap rates. A rewritten version of... View Details
    Keywords: Currency
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    Kester, W. Carl. "Note on Foreign Currency Swaps." Harvard Business School Background Note 292-043, November 1991. (Revised April 2002.)
    • 20 May 2014
    • News

    The Price of Wall Street’s Power

    • 28 Jan 2022
    • News

    Professor Bob Kaplan: Origins

    • April 2018 (Revised December 2018)
    • Case

    The Whistleblower at International Game Technology

    By: Aiyesha Dey, Jonas Heese and James Weber
    Robert Mayhem, a senior manager at International Game Technology, had filed a whistleblower report with the U.S. Securities and Exchange Commission alleging that the company had misstatements in its financial reports. Mayhem’s report involved IGT’s practice of... View Details
    Keywords: Whistleblower; Financial Reporting; Governance Compliance; Ethics
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    Dey, Aiyesha, Jonas Heese, and James Weber. "The Whistleblower at International Game Technology." Harvard Business School Case 118-061, April 2018. (Revised December 2018.)
    • August 2022 (Revised June 2024)
    • Exercise

    How Should Netflix Add an Ad-Supported Tier?

    By: Elie Ofek and Olivier Toubia
    In the summer of 2022, it became clear that Netflix would introduce an ad-supported tier alongside its existing subscription plans in the near future. Speculation abounded as to the details of the new tier: How many minutes of advertising would it include? What picture... View Details
    Keywords: Pricing; Television Industry; Price; Marketing Strategy; Digital Platforms; Customer Value and Value Chain; Competitive Strategy; Customer Satisfaction; Entertainment and Recreation Industry
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    Ofek, Elie, and Olivier Toubia. "How Should Netflix Add an Ad-Supported Tier?" Harvard Business School Exercise 523-033, August 2022. (Revised June 2024.)
    • April 1996 (Revised June 2001)
    • Case

    Partners HealthCare System, Inc. (B): Cardiac Care Improvement

    By: Gary P. Pisano and Maryam Golnaraghi
    Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to... View Details
    Keywords: Consolidation; Health Care and Treatment; Mergers and Acquisitions; Organizational Change and Adaptation; Change Management; Management Teams; Operations; Innovation and Invention; Cost Management; Health Industry; Massachusetts
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    Pisano, Gary P., and Maryam Golnaraghi. "Partners HealthCare System, Inc. (B): Cardiac Care Improvement." Harvard Business School Case 696-063, April 1996. (Revised June 2001.)
    • 2007
    • Other Unpublished Work

    Influence and Inefficiency in the Internal Capital Market

    By: Julie Wulf
    I model inefficient resource allocations in M-form organizations due to influence activities by division managers that skew capital budgets in their favor. Corporate headquarters receives two types of signals about investment opportunities: private signals that can be... View Details
    Keywords: Capital Budgeting; Investment; Knowledge Acquisition; Managerial Roles; Resource Allocation; Power and Influence
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    Wulf, Julie. "Influence and Inefficiency in the Internal Capital Market." November 2007. (Revised November 2007.)
    • 2009
    • Working Paper

    Specific Knowledge and Divisional Performance Measurement

    By: Michael C. Jensen and William H. Meckling
    This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details
    Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy
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    Jensen, Michael C., and William H. Meckling. "Specific Knowledge and Divisional Performance Measurement." Harvard Business School Working Paper, No. 10-025, September 2009.
    • September 2007 (Revised January 2009)
    • Case

    Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

    By: Roy D. Shapiro
    Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Quality; Cost; Management Practices and Processes; Business Strategy; Service Delivery; Health Industry
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    Shapiro, Roy D. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)." Harvard Business School Case 608-070, September 2007. (Revised January 2009.)
    • Article

    Using Internet Data for Economic Research

    By: Benjamin Edelman
    The data used by economists can be broadly divided into two categories. First, structured datasets arise when a government agency, trade association, or company can justify the expense of assembling records. The Internet has transformed how economists interact with... View Details
    Keywords: Data and Data Sets; Research; Internet; Cost Management; Information Management; Factories, Labs, and Plants; Reports; Archives; Surveys; Economics
    Citation
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    Edelman, Benjamin. "Using Internet Data for Economic Research." Journal of Economic Perspectives 26, no. 2 (Spring 2012): 189–206.
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